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Entry Level Helpdesk Jobs in Illinois (NOW HIRING)

Work with Elevation

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Client Representative (Entry Level Sales)

Elgin, IL · On-site

$50K - $80K/yr

Client Representative (Entry Level Sales) Entry Level Position in Chicago - Little to No Experience ... The ideal candidate will have access to top-notch methods, technology, and training to help them be ...

Work with Elevation

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Client Representative (Entry Level Sales)

Elgin, IL · On-site

$50K - $80K/yr

Client Representative (Entry Level Sales) Entry Level Position in Chicago - Little to No Experience ... The ideal candidate will have access to top-notch methods, technology, and training to help them be ...

Paletta Consulting Inc

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Entry Level Sales Representative

Downers Grove, IL · On-site

$45K - $55K/yr

We are currently hiring an Entry Level Sales Representative for our firm! We are looking for someone who loves helping others, is motivated, and has a positive mindset! Job Responsibilities

Paletta Consulting Inc

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Entry Level Sales Representative

Downers Grove, IL · On-site

$45K - $55K/yr

We are currently hiring an Entry Level Sales Representative for our firm! We are looking for someone who loves helping others, is motivated, and has a positive mindset! Job Responsibilities

Paletta Consulting Inc

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Entry Level Account Executive

Itasca, IL · On-site

$1.0K - $2.0K/wk

We are currently hiring an Entry Level Account Executive for our firm ... We are looking for someone who loves talking to people, loves helping people, and loves to ...

Paletta Consulting Inc

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Entry Level Account Executive

Itasca, IL · On-site

$1.0K - $2.0K/wk

We are currently hiring an Entry Level Account Executive for our firm ... We are looking for someone who loves talking to people, loves helping people, and loves to ...

ELV MANAGEMENT INC

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Sales Representative - Entry Level

Chicago, IL · On-site

$15 - $25/hr

This is an in-person sales and customer engagement role! We're looking for an energetic and personable Entry Level Sales Representative to connect with customers in person, provide helpful ...

ELV MANAGEMENT INC

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Sales Representative - Entry Level

Chicago, IL · On-site

$15 - $25/hr

This is an in-person sales and customer engagement role! We're looking for an energetic and personable Entry Level Sales Representative to connect with customers in person, provide helpful ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Illinois

Entry Level Helpdesk information

See Illinois salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level helpdesk in Illinois is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Illinois?

The most popular types of Helpdesk jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Helpdesk jobs?

Cities in Illinois with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Illinois as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $46,662 per year, or $22.4 per hour.

Client Representative (Entry Level Sales)

Work with Elevation

Elgin, IL • On-site

$50K - $80K/yr

Full-time

Medical

Posted 5 days ago

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Job description

Client Representative (Entry Level Sales)

Entry Level Position in Chicago - Little to No Experience Required - Training Provided

At Elevation, we WANT to see all of our employees thrive. We don’t view anyone on our team as just another number or cog in the wheel. We know the best way to run a successful business is to have a team that feels valued and has a purpose. Our goal is to always provide that for them.


Here in Chicago, Elevation specializes in client contracts with big name companies and partners with them to help increase their customer base on a local level. Our area of expertise is in forging connections and relationships with our customers the “human” way! We find great success in face-to-face communication rather than the typical platforms of direct sales.


We have an opening for an Entry Level Client Representative to join our sales and marketing team. This is for direct hire with Elevation. The ideal candidate will have access to top-notch methods, technology, and training to help them be successful working with any of the clients in our portfolio. The ideal candidate is hard-working, enjoys human interaction, likes to have fun, and has an eagerness to climb the corporate ladder!

Our mission is to train someone in our sales and marketing division and move them up into a leadership role towards management.

Primary Responsibilities of the Entry Level Client Representative:

· Meet with customers within the Greater Chicago area using the leads our clients provide

· Conduct sales presentations on behalf of our clients

· Build a rapport with your customers and build brand recognition

· Learn basic systems and best practices to be successful

Requirements:

· 0-5 years of experience in a customer-based role; working/engaging with people (ie restaurant, retail, hospitality, etc)

· Leadership experience

· Great interpersonal and communication skills

· Thrives in a team environment, but can work independently, too!

· Motivated to advance

· Extremely reliable

Work Perks:

· Competitive compensation plan ranging from $50000-80000 depending on commissions

· Traditional and non-traditional benefits

· Thorough interview process to get to know you AND lay-out all our business has to offer you

· Team environment

· Hybrid work schedule

· Coaching and development from executive team