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Entry Level Helpdesk Jobs in Illinois (NOW HIRING)

Pediatrics On Demand

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Entry-Level Administrative Assistant We are looking for a motivated and detail-oriented Entry-Level ... Help maintain accurate administrative records, invoices, and documentation. * Perform other ...

NY Marketing Firm

Account Manager - Entry Level

Chicago, IL · On-site

$45K - $54K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

NY Marketing Firm

Account Manager - Entry Level

Chicago, IL · On-site

$45K - $54K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

Work with Elevation

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Sales Representative - Entry Level

Naperville, IL · On-site

$50K - $80K/yr

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

Posted today

Work with Elevation

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Sales Representative - Entry Level

Naperville, IL · On-site

$50K - $80K/yr

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

Posted today

autumn woods

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Cabinet Maker

Carol Stream, IL · On-site

$20 - $40/hr

We are currently seeking motivated individuals at all skill levels , from entry-level helpers to experienced cabinet makers, to join our team. Job Responsibilities Responsibilities will vary based on ...

Oasis Outdoors

Entry-Level Accountant

Marion, IL · On-site

Wellness resources Entry-Level Accountant We are seeking a detail-oriented and motivated ... Help maintain general ledger accounts and supporting documentation. * Assist with monthly ...

Pediatrics On Demand Inc

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Help maintain accurate administrative records, invoices, and documentation. * Perform other ... Growth Opportunities This is an entry-level position with clear potential for advancement . As the ...

Pediatrics On Demand Inc

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Help maintain accurate administrative records, invoices, and documentation. * Perform other ... Growth Opportunities This is an entry-level position with clear potential for advancement . As the ...

Osnova

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Sales Representative (Entry Level)

Hillside, IL · On-site

Entry-Level Sales Representative Paid Training | Weekly Pay | Career Growth Looking for an ... Learn about products and services to help customers find solutions that fit their needs * Work ...

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Osnova

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Sales Representative (Entry Level)

Hillside, IL · On-site

Entry-Level Sales Representative Paid Training | Weekly Pay | Career Growth Looking for an ... Learn about products and services to help customers find solutions that fit their needs * Work ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Illinois

Entry Level Helpdesk information

See Illinois salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Illinois is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Illinois? The most popular types of Helpdesk jobs in Illinois are:
What cities in Illinois are hiring for Entry Level Helpdesk jobs? Cities in Illinois with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Illinois as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,662 per year, or $22.4 per hour.

HVAC Apprentice

ABC Heating & Air Conditioning - Champaign, IL

Champaign, IL • On-site

$13 - $15/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

ABC Heating & Air Conditioning in Champaign, IL is actively seeking a motivated full-time HVAC Apprentice to assist with service and installation jobs while learning the HVAC trade themselves. Do you enjoy working with a great team of people? Are you looking to learn important trade skills and start a successful career? Would you like to join a company that truly cares for its employees? If so, please keep reading!
This entry-level helper position works from 8:00 AM to 4:30 PM and earns a competitive wage of $13 - $15/hour. We provide excellent benefits and perks, including a company matching 401(k) plan, health insurance, vacation, holidays, performance bonuses, sales spiffs, and uniforms. If this sounds like the right entry-level helper opportunity for you, apply today!
ABOUT ABC HEATING & AIR CONDITIONING
We are a family-owned company that has been serving our community with honest and fair heating and cooling solutions since 1971. Creating lifelong customers is our ultimate goal. We strive to create trusting relationships which keep our customers coming back for more for years to come.
Along with lifelong customers, we also like to maintain lifelong employees. Maintaining an open atmosphere and collaborative culture helps each person our team do their best and inspires them to make a home here with us. Working in the skilled trade industry is something we love, and if you're a like-minded individual, we have a spot waiting for you on our team.
A DAY IN THE LIFE OF AN HVAC APPRENTICE
As an HVAC Apprentice, you play a key role in our operations! We need workers in all areas of service to keep up with the demand of our customers. You assist with many jobs and begin learning the trade yourself. Helping our skilled technicians, you work on service and installation jobs, eventually grow into these positions yourself. You keep your workspace clean, follow directions well, learn as much as you can, and help whenever you are needed. You feel good about using your skills to help our techs and satisfy our customers!
HVAC APPRENTICE QUALIFICATIONS
  • Valid driver's license

Are you a hard worker? Do you have a willingness and motivation to learn? Can you provide great customer service? Are you organized and detail-oriented? Do you work well with others? Can you follow instructions well? If so, apply to this entry-level helper position today!
ARE YOU READY TO JOIN OUR HVAC TEAM?
If you feel that you would be perfect as our HVAC Apprentice, apply now using our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 61822

Apply