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Entry Level Helpdesk Jobs in Illinois (NOW HIRING)

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Entry-Level Administrative Assistant We are looking for a motivated and detail-oriented Entry-Level ... Help maintain accurate administrative records, invoices, and documentation. * Perform other ...

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Entry-Level Administrative Assistant We are looking for a motivated and detail-oriented Entry-Level ... Help maintain accurate administrative records, invoices, and documentation. * Perform other ...

Account Manager - Entry Level

Chicago, IL

$45.30K - $54.60K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

Account Manager - Entry Level

Chicago, IL

$45.30K - $54.60K/yr

We specialize in dealing with customers face to face on behalf of these companies to help them keep ... in an entry level customer service and marketing position. All openings are ideal for recent ...

... and helping move people from application to hire as quickly as possible. What You'll Be Doing ... * Entry-level - no recruiting experience required * Background in customer service, admin, or ...

Be Seen First

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

Be Seen First

With 10+ years of proven sales and expansion success, Elevation has consistently helped national ... Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ...

... and helping move people from application to hire as quickly as possible. What You'll Be Doing ... * Entry-level - no recruiting experience required * Background in customer service, admin, or ...

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Help maintain accurate administrative records, invoices, and documentation. * Perform other ... Growth Opportunities This is an entry-level position with clear potential for advancement . As the ...

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Help maintain accurate administrative records, invoices, and documentation. * Perform other ... Growth Opportunities This is an entry-level position with clear potential for advancement . As the ...

Be Seen First

This is a entry-level position designed for individuals who are starting their career and want ... Help answer questions and provide basic information about products and services * Support customer ...

Be Seen First

This is a entry-level position designed for individuals who are starting their career and want ... Help answer questions and provide basic information about products and services * Support customer ...

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Showing results 1-20

Entry Level Helpdesk information

See Illinois salary details

$12

$22

$32

How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in Illinois is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Illinois? The most popular types of Helpdesk jobs in Illinois are:
What cities in Illinois are hiring for Entry Level Helpdesk jobs? Cities in Illinois with the most Entry Level Helpdesk job openings:

Electricians and Top Helpers

Trinity Electrical Services, Inc

Aurora, IL • On-site

$20 - $50/hr

Full-time

Retirement, PTO

Posted 26 days ago


Job description

Trinity Electrical Services Inc. is hiring experienced and entry-level electricians for full-time, year-round work in the western suburbs of Chicago.

We are a growing non-union electrical contractor with consistent commercial and multi-family projects. Looking for reliable individuals who want steady work and opportunity to grow.

POSITIONS AVAILABLE:

- Journeyman Electricians

- Apprentice Electricians

- Entry-Level / Helpers

PAY:

- Apprentice: $20 – $28/hr (based on experience)

- Journeyman: $30 – $45/hr+ (based on experience)

WHAT WE OFFER:

- Full-time, steady work (no seasonal layoffs)

- Overtime available

- Weekly pay

- Opportunities for advancement (foreman roles)

- Local work – home most nights

REQUIREMENTS:

- Basic tools required

- Reliable transportation

- Job site experience preferred

- Ability to work independently and with a crew

WORK LOCATION:

- Aurora, Geneva, Batavia, Fox River Grove, surrounding areas

HOW TO APPLY:

Email OR apply through Indeed / ZipRecruiter

Start immediately for qualified candidates.

Company Description

Veteran owned mid sized electrical contracting company