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Entry Level Help Desk Jobs in Bothell, WA (NOW HIRING)

Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ... to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity ...

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Entry Level Help Desk information

See Bothell, WA salary details

$14

$25

$37

How much do entry level help desk jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are the most commonly searched types of Help Desk jobs in Bothell, WA? The most popular types of Help Desk jobs in Bothell, WA are:
What are popular job titles related to Entry Level Help Desk jobs in Bothell, WA? For Entry Level Help Desk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Bothell, WA look for? The top searched job categories for Entry Level Help Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Entry Level Help Desk jobs? Cities near Bothell, WA with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Bothell, WA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,831 per year, or $25.9 per hour.
Entry-Level Civil Engineer

Full-time

Posted 9 days ago


Job description

Job Description Job Description About Ardurra At Ardurra, we're more than an engineering and consulting firm—we're a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first.

Overview At Ardurra , we don't just design projects—we design futures. As an Entry-Level Civil Engineer , you'll work on meaningful projects that improve lives, from sustainable water systems to modern transportation networks. You'll be mentored by experienced professionals who are invested in your success, all while collaborating in a culture that values creativity, innovation, and teamwork.

We offer competitive pay, comprehensive benefits, and clear paths for advancement because we believe your growth matters as much as the work you do. If you're a recent Civil Engineering graduate with curiosity, drive, and a passion for solving real-world challenges, this is your chance to build something extraordinary—starting with your own career. Ready to create your future?

Apply today and join us in engineering tomorrow, together. Northwest Locations: Everett, WA Seattle, WA Required Qualifications Bachelor's Degree in Civil Engineering EI/EIT Certificate preferred Minimum 1 year experience working in the civil engineering field Strong computer skills Experience with AutoCAD Civil 3D and/or MicroStation a definite plus Self-motivated, team-oriented individual with the ability to work on challenging projects in a team environment Excellent Communication Skills Key Responsibilities Assists with water and wastewater distribution/collection and treatment projects Assists in client contact and communication pertaining to specific projects Assists in the development of cost estimates for various projects Keeps Project Manager informed of workload and any changes in project scope or additional services Additional duties as assigned Physical Requirements Prolonged periods sitting at a desk and working on a computer Ability to navigate various locations and settings of the company Occasionally lift and/or move up to 25 pounds Must possess a valid driver's license and be able to safely operate a vehicle Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers.

We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies.

In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra.

We're not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-LN1