Entry Level Help Desk Jobs in Altamonte Springs, FL

You are not a novice in this field.

You've successfully closed deals, built a robust database, and mastered the art of closing. Along the way, you've also taken on roles as your own marketer, transaction coordinator, ISA, and admin, investing $2,000 – $5,000 monthly just to keep the leads flowing.

The limit to your success isn't your effort; it's your infrastructure.

Strata Group is here to change that.

As one of Florida's fastest-growing real estate teams, with over $250 million in volume last year, we are actively seeking experienced agents in the Jacksonville market.

Success stories from agents who joined Strata:

1. Claire expanded her volume from $5.4 million in 2024 to $14.5 million in 2025, her first full year with us.
2. Jenn reduced her overhead and lead costs by nearly $10,000 a month, significantly increasing her take-home pay.

The trend is clear: agents who excelled before joining us break through their previous ceilings once we manage their back-end operations.

Immediate changes upon joining:

No more paying for your own leads. Our team-funded pipeline replaces your monthly lead expenses:

1. Top Zillow Preferred Team — We are one of the top Zillow Preferred teams in Florida, with live buyer tour requests routed directly to our agents.
2. Live transfer leads — Phone-ready leads handed off while they're still on the line.
3. Realtor.com Market VIP leads — Active buyers and sellers searching the MLS in your market right now. These zip-code-zoned leads convert at up to 3-5x the industry average.
4. PPC campaigns — Team-funded paid ads driving inbound buyer and seller inquiries.
5. Strata Offers cash offer seller pipeline — Our in-house guaranteed cash offer program generates dozens of listing opportunities for team agents each month.
6. Inside Sales Agent team — ISAs pre-qualify and warm up prospects before routing them to you, so you're stepping into conversations that are ready to move.

Focus on sales, not admin:

1. Listing Coordinator — Manages your listing intake, photography scheduling, sign installation, marketing rollout, and showing feedback, allowing you to focus on sellers.
2. Contract Concierge — No more writing your own contracts or addendums. Send us the terms, and you'll have a reviewed contract back in minutes.
3. Transaction Coordinators — Once your contract is approved, our in-house team sends it out for signatures, manages every party through closing, and ensures you get paid. You stay focused on the next deal.
4. Marketing Team — Your listings receive the marketing they deserve without you having to build it yourself.

Maximize your earnings:

1. No monthly fees.
2. No desk fees.
3. No technology fees.
4. No setup fees.
5. You're not paying to exist on a roster.
6. You're not paying for tools that may or may not work together.
7. You're not paying for leads.
8. You stop subsidizing your own business and start running it.

Infrastructure ready for you:

1. Office space — Available in your market when needed. Work from the field or home when you prefer. Results are what matter.
2. Business Phone Number Email — Keep your personal life and business separate with a business number and email address provided on day one.
3. Headshots — Monthly opportunities for new headshots to keep your marketing materials fresh.
4. Business Cards — Your first set is on us, ensuring you're ready to connect with potential clients.
5. Personalized Page on Team Website — Build your brand with a custom page on our team site.
6. Follow Up Boss — A CRM tool to help you stay in contact with your leads, ensuring you remain top of mind and close more deals.
7. Fello — A platform for automatically nurturing and tracking your leads, so you don't miss future business opportunities.
8. Custom home-search app — See every house your clients are viewing, knowing exactly which homes to show them.
9. Custom team app — Access every resource you need to conduct your business at your fingertips while in the field.

Enhancing your skills, not basic training:

You don't need a beginner's course. You need a room full of agents at your level. We provide that.

Weekly sales meetings, daily huddles, role-play and situational masterminds, and Strata Live, a 2-hour open virtual room twice a week where you can drop in and get real-time answers from leadership, our managing partner, and top producers. No appointment needed. Pipeline reviews and negotiation support are available whenever you need them.

This is peer-level sharpening, not entry-level instruction.

Responsibilities

1. Follow up with the leads we provide and build real relationships with buyers and sellers.
2. Conduct property showings and open houses, showcasing homes in a way that highlights their unique features and benefits.
3. Conduct buyer and seller consultations using the scripts and frameworks we'll train you on, utilizing our comprehensive CRM system to manage client interactions, ensuring timely follow-ups and consistent communication.
4. Host open houses and show homes.
5. Work closely with our transaction team to ensure all paperwork is completed accurately and efficiently, allowing you to focus on client engagement and sales activities.
6. Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood.
7. Meet with clients to determine their home wishlist, then meet their needs and sell them a home.

Qualifications

1. Experience in real estate sales with a proven track record of closing deals and building a client base.
2. Ability to effectively utilize CRM systems for managing client interactions and ensuring timely follow-ups.
3. Proven track record of conducting successful buyer and seller consultations, leveraging provided scripts and frameworks.
4. Ability to showcase properties through engaging open houses and showings, highlighting unique features and benefits.
5. Experience working collaboratively with transaction teams to ensure accurate and efficient paperwork completion.
6. Strong local knowledge of Jacksonville, FL, to answer client questions about homes and neighborhoods.
7. Ability to build genuine relationships with clients, understanding their needs and guiding them to their dream home.

Compensation

$120,000+

About Strata Group

Strata Group is one of Florida's premier real estate teams, with 720 transactions last year, $250M+ in annual volume, over $1 billion in lifetime sales, and more than 2,000 families served.

We believe most agents don’t have a talent problem; they have an infrastructure problem. We’ve built the systems most agents spend years trying to create alone, including Zillow Preferred lead flow, a full contract concierge team, and zero desk fees. Our mission is to remove the administrative friction from your day so you can focus entirely on high-dollar activities and closing deals.

Our core values guide everything we do:

1. We Do the Work Despite
2. We Lead with Integrity
3. We Operate from Abundance
4. We Are Solutions Driven
5. We Live with Intention
6. We Serve to Make a Difference

Next step: Apply here, and we'll set up a short call. No pressure, no pitch, just an honest look at whether Strata is the right place for you to start your career.