... entry level software design experience or exposure. - Prefer entry level network engineering ... desk or help desk environment. - Must have an intermediate knowledge of computers, computer ...
... entry level software design experience or exposure. - Prefer entry level network engineering ... desk or help desk environment. - Must have an intermediate knowledge of computers, computer ...
... entry level software design experience or exposure. - Prefer entry level network engineering ... desk or help desk environment. - Must have an intermediate knowledge of computers, computer ...
... entry level software design experience or exposure. - Prefer entry level network engineering ... desk or help desk environment. - Must have an intermediate knowledge of computers, computer ...
Entry-Level Sales Agent
Conway, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Quick apply
Entry-Level Sales Agent
Conway, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Entry-Level Sales Agent
Fort Smith, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Quick apply
Entry-Level Sales Agent
Fort Smith, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Entry-Level Sales Agent
Cabot, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Quick apply
Entry-Level Sales Agent
Cabot, AR · On-site
This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Entry-Level Sales Agent
Fort Smith, AR · On-site
$50K - $70K/yr
This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
Quick apply
Entry-Level Sales Agent
Fort Smith, AR · On-site
$50K - $70K/yr
This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...
PepReps are the face of PepWear at events across the country, helping bring the excitement of ... No previous event experience is required--we welcome motivated entry-level candidates who are ready ...
PepReps are the face of PepWear at events across the country, helping bring the excitement of ... No previous event experience is required--we welcome motivated entry-level candidates who are ready ...
Appointment Setter - Brand Ambassador
Little Rock, AR · On-site
$22/hr
No sitting behind a desk all day. No staring at spreadsheets wondering where your life went wrong ... We can't train personality. Career Growth Many of our leaders started in entry-level field ...
Appointment Setter - Brand Ambassador
Little Rock, AR · On-site
$22/hr
No sitting behind a desk all day. No staring at spreadsheets wondering where your life went wrong ... We can't train personality. Career Growth Many of our leaders started in entry-level field ...
Appointment Setter - Brand Ambassador
Little Rock, AR · On-site
$50K - $62K/yr
No sitting behind a desk all day. No staring at spreadsheets wondering where your life went wrong ... We can't train personality. Career Growth Many of our leaders started in entry-level field ...
Appointment Setter - Brand Ambassador
Little Rock, AR · On-site
$50K - $62K/yr
No sitting behind a desk all day. No staring at spreadsheets wondering where your life went wrong ... We can't train personality. Career Growth Many of our leaders started in entry-level field ...
Personal Trainer - Maumelle
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Marmaduke, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Marmaduke, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Biggers, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Biggers, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Conway
Houston, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Conway
Houston, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Bowman
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Bowman
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Conway
Center Ridge, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Conway
Center Ridge, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Bowman
Hensley, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Bowman
Hensley, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
Ward, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
Ward, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
England, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Maumelle
England, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Corning, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Personal Trainer - Paragould
Corning, AR · On-site
$39K - $54K/yr
... a fitness assessment Help assist the front desk in assisting members by checking members in ... Below are the pay rates associated with each training tier (6 tiers total). Entry Level (White Belt ...
Entry Level Help Desk information
See Arkansas salary details
$10.54 - $12.13
2% of jobs
$12.13 - $13.72
6% of jobs
$13.72 - $15.31
12% of jobs
$15.75 is the 25th percentile. Wages below this are outliers.
$15.31 - $16.90
17% of jobs
The median wage is $18.17 / hr.
$16.90 - $18.49
16% of jobs
$18.49 - $20.08
16% of jobs
$20.87 is the 75th percentile. Wages above this are outliers.
$20.08 - $21.67
12% of jobs
$21.67 - $23.26
7% of jobs
$23.26 - $24.85
6% of jobs
$24.85 - $26.44
3% of jobs
$26.44 - $28.03
2% of jobs
$10
$19
$28
How much do entry level help desk jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for entry level help desk in Arkansas is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.
What is an entry level help desk job?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an entry level help desk professional?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
What are some common challenges faced by entry level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
How to get started in entry level help desk?
To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.
What are the most commonly searched types of Help Desk jobs in Arkansas?
The most popular types of Help Desk jobs in Arkansas are:
What job categories do people searching Entry Level Help Desk jobs in Arkansas look for?
The top searched job categories for Entry Level Help Desk jobs in Arkansas are:
What cities in Arkansas are hiring for Entry Level Help Desk jobs?
Cities in Arkansas with the most Entry Level Help Desk job openings:
Parkland Health and Hospital System rating
8.1
Based on 91 frontline employees who took The Breakroom Quiz
64th of 895 rated healthcare providers
Job description
Primary Purpose
Under general supervision, provide Level 1/Level 1.5 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices.
Minimum Specifications
Education
- High School Diploma Required.
- Prefer Bachelor's degree in Information Technology; Business or CompTIA certifications.
Experience
- Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
- Prefer a minimum of three years of IT ticketing system experience or exposure.
- Prefer a minimum of one year of Major Incident Management experience or exposure.
- Prefer entry level software design experience or exposure.
- Prefer entry level network engineering knowledge experience or exposure.
Equivalent Education and/or Experience
- May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.
Certification/Registration/Licensure
- Prefer CompTIA certifications. CompTIA A+, CompTIA Network+, CompTIA Security+.
- Prefer Microsoft certification within specific specializations including Office and Windows operating system.
Required Tests for Placement
Skills or Special Abilities
- Must have an intermediate knowledge of a service desk or help desk environment.
- Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
- Must be able to communicate effectively, both verbally and in writing.
- Must have the ability to troubleshoot intermediate level technical problems.
- Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
- Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
- Must be able to multitask as you will have to switch between multiple systems while helping customers.
- Must be able to manage inbound calls in a timely and effective manner.
- Must be able to research customer problems using knowledge base articles and other resources.
- Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
- Must meet quality KPI (Key Performance Indicators) targets.
Responsibilities
- Provides Level 1/Level 1.5 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices.
- Interacts with IT teams, IT analysts, and other IT staff members to troubleshoot, identify and resolve technical issues.
- Leverages the IT ticketing system to document end-user issue, research knowledge base articles, and document troubleshooting steps performed to resolve the issue or reassign the ticket to a Level 2 team.
- Simulates or recreates end-user problems in order to resolve computer or software problems.
- Escalates more complex problems to higher level co-workers or leaders, as needed.
- Integrates knowledge gained into current work practices.
- Reports all team member related issues to appropriate management for correction or improvement.
- Identifies ways to improve work processes and improve customer satisfaction
Makes recommendations to supervisor or manager in support of the overall goals of the department and Parkland.
What Parkland Health and Hospital System employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Parkland Health and Hospital System
Sourced by ZipRecruiter
Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US