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Weekend Help Desk Jobs in Arkansas (NOW HIRING)

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Title: Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Adhere to defined Help Desk procedures and standards. Participate in on-going testing, training and departmental development. Maintain accurate records and call logs for management reporting. As ...

TEKsystems

Help Desk Technician

Lowell, AR

$20 - $22/hr

Skills Help desk support, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Technical support Top Skills Details Help desk support,Troubleshooting,Customer service ...

New

TEKsystems

Help Desk Technician

Lowell, AR

$20 - $22/hr

Skills Help desk support, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Technical support Top Skills Details Help desk support,Troubleshooting,Customer service ...

New

Caresoft Inc.

Help Desk Technician

Little Rock, AR · On-site

$18 - $20/hr

ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing ...

Computech Corporation

Help Desk Technician I

Bentonville, AR · On-site

$17.50 - $23.75/hr

Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from ...

TEKsystems

Service Desk Analyst

Lowell, AR

$20/hr

Description Our customer is looking to add to their help desk team. These individuals will need to be self motivated and have an engineering mindset. Current needs: 1st Shift: 7 am - 4 pm 2 resources ...

TEKsystems

Service Desk Analyst

Lowell, AR

$20/hr

Description Our customer is looking to add to their help desk team. These individuals will need to be self motivated and have an engineering mindset. Current needs: 1st Shift: 7 am - 4 pm 2 resources ...

LiveRamp

Deal Desk Analyst

Little Rock, AR · On-site

$78K - $111K/yr

Additionally, the Senior Deal Desk Analyst will help scale our Deal Desk function internally. We're looking for a proactive, independent thinker, with sound business acumen and excellent ...

defi AUTO LLC

Client Support Desk Analyst

Little Rock, AR · On-site

$60K - $75K/yr

We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...

New

Semiserve

IT Helpdesk Analyst

El Dorado, AR · On-site

Position Summary We are seeking a hands-on IT / Help Desk Analyst to support day-to-day IT operations. This role provides on-site technical assistance for plant personnel, ensuring reliable ...

Dillard's

Technical Support Analyst

Little Rock, AR · On-site

... weekends, holidays, and in some cases after-hours. Preferred : • Previous customer service experience. • Experience in an I.T. call center or I.T. help desk environment. • AI Proficiency:

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Arkansas

Weekend Help Desk information

See Arkansas salary details

$9

$18

$28

How much do weekend help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend help desk in Arkansas is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.06 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Arkansas? The most popular types of Help Desk jobs in Arkansas are:
What are popular job titles related to Weekend Help Desk jobs in Arkansas? For Weekend Help Desk jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Arkansas look for? The top searched job categories for Weekend Help Desk jobs in Arkansas are:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,281 per year, or $18.9 per hour.

Help Desk Analyst

STI

Little Rock, AR • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 10 days ago

Job description

Title: Help Desk Analyst
Location: Little Rock, AR
Duration: 4+ Months
#ONSITE
Job Description:
The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in identifying issues, problem solving, and software functionality.
ON-SITE ONLY
AVAILABLE FOR EXTENSIONS
The Administrative Office of the Courts (AOC) is an agency within the judicial branch of government that works to support the state courts on behalf of the Arkansas Supreme Court. The Court Information Systems Division (CIS) is responsible for providing technological support to the state's courts, making court information available to the public, and developing and implementing online, court-related services. CIS is a team-based organization using the Disciplined Agile framework.
The Application Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails from customers, diagnosing problems, and helping troubleshoot customer support issues. The Analyst will provide professional and prompt real-time support to customers seeking support for AOC applications.
Requirements:
Functional experience in supportingvarious applications and responding to user issues with functionality of thoseapplications.
At least 3 years in a fast-paced customer service role
Education: 4 year college degree preferred
Role Description:
  • Answer telephones and emails and provide support to application users
  • Identify, evaluate and prioritize customer problems and services.
  • Utilize all technical resources to solve customer problems.
  • Escalate unresolved calls to appropriate support staff or service group.
  • Adhere to defined Help Desk procedures and standards.
  • Participate in on-going testing, training and departmental development.
  • Maintain accurate records and call logs for management reporting.
  • As needed, instruct end users in the appropriate use of reference materials
  • Performs functional testing of the software as related to preparation for training materials and other related responsibilities as required or assigned.
  • Read and comprehend technical service manuals and publications.
  • Detect and correct equipment errors.
  • Prioritize and schedule own workload.
  • Assist in coordination of changes, upgrades and new products.
  • Manage and report time spent on all work activities.
  • Complete assigned tasks.
  • Strong communication skills; both written and spoken.
  • Ability to work independently as well as part of a team environment.
  • Ability to work under pressure is an essential function of the job.
  • Communicate accurate and useful status updates.
  • Follow quality standards.
  • Ability to work in a team environment

Working Relationships
The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state agency/institutions personnel, clients/students, and personnel of regulated entities. Must maintain a high degree of integrity, decorum and respect at all times and possess the ability to communicate with court personnel at all levels. Because this can be a fast-paced, high-stress environment at times, the successful candidate will have a customer-focused calm demeanor.

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