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Entry Level Help Desk Jobs in Springdale, AR (NOW HIRING)

Garver

Survey Assistant

Rogers, AR · On-site

Garver is on the lookout for an Entry-Level Survey Assistant to join our Field Services Team in ... You'll also help prep field notes and drawings, and assist with surveying for roads, bridges, and ...

Garver

Survey Assistant

Rogers, AR · On-site

Garver is on the lookout for an Entry-Level Survey Assistant to join our Field Services Team in ... You'll also help prep field notes and drawings, and assist with surveying for roads, bridges, and ...

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Springdale, AR

Entry Level Help Desk information

See Springdale, AR salary details

$11

$20

$29

How much do entry level help desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level help desk in Springdale, AR is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Springdale, AR? The most popular types of Help Desk jobs in Springdale, AR are:
What are popular job titles related to Entry Level Help Desk jobs in Springdale, AR? For Entry Level Help Desk jobs in Springdale, AR, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Springdale, AR look for? The top searched job categories for Entry Level Help Desk jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Entry Level Help Desk jobs? Cities near Springdale, AR with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Springdale, AR as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,584 per year, or $20.5 per hour.
Survey Assistant

Survey Assistant

Garver

Rogers, AR • On-site

Full-time

Re-posted 6 days ago

Garver rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

338th of 369 rated engineering

Job description

Garver is on the lookout for an Entry-Level Survey Assistant to join our Field Services Team in Rogers, AR. If you love the outdoors, enjoy hands-on work, and want to be part of a team that builds the future—this might be your perfect fit.
As a Survey Assistant, you’ll be the right-hand to our survey crew, helping gather critical field data using both traditional and GPS-based methods. You’ll get to work with cool tech like electronic total stations, data collectors, and GPS gear to measure distances, elevations, and angles. You’ll also help prep field notes and drawings, and assist with surveying for roads, bridges, and flood control projects.
This isn’t your average desk job—you’ll be out in the field, learning by doing, and making a real impact from day one.
What You’ll Be Doing:
  • Setting up and operating surveying equipment (yes, the high-tech kind!)
  • Collecting field data and helping with construction staking
  • Locating boundaries, property lines, monuments, and more
  • Supporting projects that shape communities—literally
What Makes This Role Awesome:
  • Hands-on experience with real-world projects
  • Team-first culture where collaboration is key
  • Travel opportunities (about 70% of the time)
  • Fast-paced, supportive environment where you’ll learn and grow
What You’ll Need:
  • High school diploma or equivalent
  • Basic knowledge of surveying principles
  • Valid driver’s license and willingness to travel 70% of the time
  • Strong communication and attention to detail
  • Ability to lift up to 50 lbs and work outdoors in all kinds of weather
Bonus Points If You Have:
  • Associate’s degree or technical certificate in a related field
  • 2+ years of survey experience with GPS and robotic equipment
  • Enrolled in online survey program
  • Familiarity with the Public Land Survey System (PLSS)
At Garver, we don’t just build infrastructure—we build careers. If you're ready to kickstart yours with a team that values curiosity, collaboration, and a little bit of adventure, we’d love to meet you.
Let’s go build something great—together.
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record’s Top 500 Design Firms list, with more than 1,400 employees, Garver provides an exceptional level of client service that reflects our people-first culture, which has achieved Zweig Group Best Firm to Work For Legacy Status. Learn how Garver invests in people and places they call home at GarverUSA.com.
Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
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