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Entry Level Help Desk Support Jobs in Weatherford, TX

Judge Group, Inc.

Tier 1 Help Desk Technician

Haslet, TX · On-site

$20 - $24/hr

Support covers alarm testing, maintenance, repairs, pricing, and hardware troubleshooting. Key ... Onsite panel interview with the IT Service Desk Manager and Help Desk Lead Offer Equal Opportunity ...

Yesway

Help Desk Technician

Fort Worth, TX · On-site

$18 - $24.25/hr

Provide operational support of Yesway retail systems infrastructure including point of sale, back ... * POS and Back-Office systems experience * Proven knowledge of Windows operating systems, O365 ...

Yesway

Help Desk Technician

Fort Worth, TX · On-site

$18 - $24.25/hr

Provide operational support of Yesway retail systems infrastructure including point of sale, back ... * POS and Back-Office systems experience * Proven knowledge of Windows operating systems, O365 ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Receive support, enhancement, and service inquiries; answer common questions/inquiries. * Escalate ... Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Receive support, enhancement, and service inquiries; answer common questions/inquiries. * Escalate ... Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

The role involves assisting with IT support, troubleshooting, and providing excellent customer ... warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

IntelliSource

Onsite Technical Coordinator

Fort Worth, TX · On-site

$30 - $33/hr

... p desk support: provide tier 1 technical support to onsite employees experiencing technology, hardware, software, connectivity, password, login, or system-access issues. * Ticket management: create ...

LEGEND BANK

IT Support Specialist

Decatur, TX

This entry-level role responds to help desk requires, troubleshoots common hardware, software ... Setup, deploy and support employee devices, including computers, monitors, phones, printers ...

Legend Bank

IT Support Specialist

Decatur, TX · On-site

This entry-level role responds to help desk requires, troubleshoots common hardware, software ... Setup, deploy and support employee devices, including computers, monitors, phones, printers ...

Acciona

Be Seen First

Support Desk Dispatcher - Facility Management Services

Fort Worth, TX · On-site

$23/hr

Support Desk - Dispatcher Department: Operations / Facility Management Reports To: Site Facility ... Key Performance Indicators The Help Desk Dispatcher may be measured on: KPI Example Target · Work ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Weatherford, TX

Entry Level Help Desk Support information

See Weatherford, TX salary details

$8

$17

$28

How much do entry level help desk support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk support in Weatherford, TX is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Weatherford, TX?

For Entry Level Help Desk Support jobs in Weatherford, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Weatherford, TX look for?

The top searched job categories for Entry Level Help Desk Support jobs in Weatherford, TX are:

What cities near Weatherford, TX are hiring for Entry Level Help Desk Support jobs?

Cities near Weatherford, TX with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you

IT Help Desk Support (CIV)

Civitas Senior Living

Fort Worth, TX • On-site

Full-time

Posted 8 days ago

Civitas Senior Living rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

IT Help Desk Support
Civitas Senior Living
Based in Fort Worth, Texas Full-Time
Help keep our teams connected, productive, and supported.
Technology touches nearly every part of the work we do at Civitas Senior Living. We are looking for an IT Support Specialist who enjoys solving problems, helping people, and learning new technology.
In this role, you will be one of the first people our team members turn to when something is not working. You will troubleshoot hardware and software issues, deploy laptops and mobile devices, respond to access requests, resolve printer issues, and help employees navigate the technology they need to do their jobs.
This is a great opportunity for someone with a strong technical foundation who wants to continue developing their skills and build a career in IT.
What You'll Do
  • Serve as a first point of contact for employees experiencing technology issues.
  • Troubleshoot common hardware, software, network, and peripheral problems.
  • Assist with software installation, configuration, and problem resolution.
  • Deploy and configure laptops, iPhones, tablets, and other technology.
  • Respond to employee access requests associated with new hires, ongoing support, and terminations.
  • Serve as a first responder for printer-related support requests.
  • Escalate complex technical issues to the appropriate team member when needed.
  • Partner with the broader IT team to identify recurring problems and share solutions and best practices.
  • Learn new hardware, software, platforms, and technology as they are introduced.
  • Help develop user guides, instructions, and other technical documentation.
  • As your knowledge grows, help train employees on the effective use of hardware and software.
  • Assist users who may require adaptive technology or additional support.
What We're Looking For
You do not need to know everything on day one. We are looking for someone who combines technical aptitude with a genuine service mindset.
Successful candidates will bring:
  • A strong working knowledge of computers, laptops, network devices, peripherals, and common software.
  • Approximately two years of related work experience using and supporting multiple software applications preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication.
  • The ability to explain technical issues clearly to people with different levels of technology experience.
  • Strong interpersonal and telephone skills.
  • Proficiency with Microsoft Office or similar productivity tools.
  • The ability to stay organized while managing multiple support requests.
  • A willingness to learn, accept feedback, and continue building technical expertise.
The Person Who Will Thrive Here
You may be a great fit if you are the person others already call when their technology is not working. You are patient without being passive, curious enough to investigate a problem, and persistent enough to see it through.
You understand that great IT support is not just about fixing technology-it is about helping people get back to doing their best work.
Build Your Technical Career at Civitas
This role includes a learning path for continued technical development, making it an excellent opportunity for someone who wants to strengthen their IT capabilities while gaining hands-on experience supporting a diverse organization.
If you enjoy solving problems, working with people, and learning something new every day, we would like to hear from you.
Apply today to join the Civitas Senior Living team.
Physical Requirements
This position involves prolonged periods working at a desk and computer and requires the ability to lift up to 15 pounds as needed.

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