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Entry Level Help Desk Support Jobs in Havertown, PA

COREHIRE

Entry Level - Help Desk Tech

Marlton, NJ · On-site

$20 - $27/hr

Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware, peripherals, and software. While prior experience is not required ...

Higher Information Group

Help Desk Technician

Malvern, PA · On-site

$19.75 - $26.50/hr

Provide phone and field support remediate issues pertaining to PCs, laptops, scanners, printers ... Help desk: 1 year (Preferred) * Windows: 1 year (Preferred) Work Location: In person Benefits found ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... entry-level IT support experience looking to grow their technology careers. Key Responsibilities

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · On-site

$20 - $23/hr

As a Help Desk Technician, you'll be the first voice our store teams hear when something goes wrong ... store support Additional Skills & Qualifications N/A Experience Level Entry Level Job Type ...

TEKsystems

Help Desk Technician

Mount Laurel, NJ

$20 - $22/hr

Prioritize and escalate support based on the client/public impact. Demonstrate problem-solving ... Help desk experience: 1-3 years (Preferred). CCNA certification preferred.​ Strong written and ...

TEKsystems

Help Desk Technician

Mount Laurel, NJ

$20 - $22/hr

Prioritize and escalate support based on the client/public impact. Demonstrate problem-solving ... Help desk experience: 1-3 years (Preferred). CCNA certification preferred.​ Strong written and ...

TEKsystems

Help Desk Specialist

Philadelphia, PA

$20 - $23/hr

As a Help Desk Technician, you'll be the first voice our store teams hear when something goes wrong ... support Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

Robert Half

Help Desk/Desktop Support Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Havertown, PA

Entry Level Help Desk Support information

See Havertown, PA salary details

$10

$20

$32

How much do entry level help desk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk support in Havertown, PA is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.55 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Havertown, PA?

For Entry Level Help Desk Support jobs in Havertown, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Havertown, PA look for?

The top searched job categories for Entry Level Help Desk Support jobs in Havertown, PA are:

What cities near Havertown, PA are hiring for Entry Level Help Desk Support jobs?

Cities near Havertown, PA with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Havertown, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,354 per year, or $20.4 per hour.

Entry Level - Help Desk Tech

COREHIRE

Marlton, NJ • On-site

$20 - $27/hr

Full-time

Posted 14 days ago

Job description

Help Desk Technician I (Entry-Level)

Type: Full Time Employment

Location: Marlton, NJ (onsite) 

The Help Desk Technician I is an entry-level role providing first-response support for computer hardware, peripherals, and software. While prior experience is not required, candidates must demonstrate a passion for technology and a strong desire to learn new skills. Success in this role is measured by the ability to deliver exceptional customer service, clear communication, and reliable technical support.

Key Responsibilities

  • Provide first-level support (phone, email, remote, and on-site) for desktops, laptops, printers, and related devices.
  • Accurately log problems and resolutions in the ticketing system.
  • Maintain and grow knowledge of products and services supported by the Help Desk team.
  • Ensure proper documentation, escalation, tracking, and follow-up of all incidents.
  • Participate in the on-call rotation as scheduled.
  • Complete assigned training and certification requirements.
  • Perform other duties as assigned by the Help Desk Lead.

Required Skills & Qualifications

  • Genuine interest in technology and eagerness to learn.
  • Clear, friendly, and professional phone manner.
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to manage multiple assignments with attention to detail.
  • Hands-on experience with Microsoft Windows Desktop Operating Systems.
  • Reliable transportation for on-site support.
  • Ability to lift and move PC system components as needed.