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Entry Level Help Desk Analyst Jobs in Tyler, TX (NOW HIRING)

Assists in the analysis of Store reports to evaluate controllable expenses and overall Store ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Assists in the analysis of Store reports to evaluate controllable expenses and overall Store ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Assists in the analysis of Store reports to evaluate controllable expenses and overall Store ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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Entry Level Help Desk Analyst information

See Tyler, TX salary details

$13

$22

$33

How much do entry level help desk analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk analyst in Tyler, TX is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.38 per hour, depending on experience, location, and employer.

What Does an Entry Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.
What are the most commonly searched types of Help Desk Analyst jobs in Tyler, TX? The most popular types of Help Desk Analyst jobs in Tyler, TX are:
What are popular job titles related to Entry Level Help Desk Analyst jobs in Tyler, TX? For Entry Level Help Desk Analyst jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Tyler, TX look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level Help Desk Analyst jobs? Cities near Tyler, TX with the most Entry Level Help Desk Analyst job openings:
Commit to Serve Your City Year! (Full Pay/Benefits - Academic Mentor)

Commit to Serve Your City Year! (Full Pay/Benefits - Academic Mentor)

City Year

Grand Saline, TX • On-site

Full-time

Medical, Dental, Vision

Posted 2 days ago


City Year rating

5.0

Company rating: 5.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

62nd of 72 rated education support services


Job description

Student success coach and mentor (entry level,

paid, full-time)

City Year AmeriCorps Member

About City Year

City Year, an AmeriCorps program, helps students across schools succeed. Teams

of City Year AmeriCorps members provide support to students, classrooms and the

whole school, helping to ensure that students in schools receive a high-quality

education that prepares them with the skills and mindset to thrive and contribute

to their community.

What You’ll Do

As a City Year AmeriCorps member, your service will focus on coaching and

mentoring elementary, middle and/or high school students. You will help these

students earn academic success, improve their attendance, and develop positive

behaviors at school. You will plan and monitor individual student progress and

work with teachers on whole class instruction, breakout spaces and other in-class

student assistance.

Role and Responsibilities

Experience in all these tasks is not necessary. We provide 2-4 weeks of training at

the beginning of the year to support you. Plus, you will work with partner teachers

and school staff every step of the way.

Support academic coaching and interpersonal development for students:

· Work with identified students 1:1 and in small groups

· Develop literacy and/or math skills varying learning activities by student level,

answering student questions and encouraging assignment completion

· Create and implement a behavior management system for students

· Develop interpersonal skills throughout their day, using proven strategies of

learning, practicing, reflection and repetition

· Collaborate with teachers and team members to collect, record, analyze and

monitor individual student progress, participating in facilitated reviews of student

data collected and entered into City Year’s student data system· Create an engaging, safe and healthy classroom space in collaboration with the teacher

Support Whole School initiatives to increase engagement with students and

families:

· Support and/or conduct extended day and virtual programming for students

before, during and after school including, but not limited to, academic enrichment

and intervention, homework support, recreation and student clubs, service

learning, and leadership development

· Create, support and/or co-lead events or programs that recognize and appreciate

student growth and/or achievement in math, literacy, attendance, and behavior

City Year benefits

You will receive:

· Health, Dental, and Vision Insurance

· Curalinc Employee Assistance Program

· Talkspace Therapy Program

· Free 3-year membership to Happier

· Benefit Advocate Center

· Bi-weekly living stipend

· Workers’ compensation

· Relocation support

· Benefits specific to City Year location

· Career and University partnerships and scholarships

· City Year / AmeriCorps Uniform parts

AmeriCorps and other federally-issued benefits

You will be eligible for:

· Segal AmeriCorps Education Award*

· Child care benefits paid by AmeriCorps

· Loan forbearance and interest accrual payments for qualified student loans

· Time accrual toward the U.S. Department of Education’s Public Service Loan

Forgiveness Program, (see Reduction of Education Costs)

· Income-based Loan Repayment Plan (IBR)Eligibility Requirements

City Year AmeriCorps members are as varied as the communities we serve. We’re

looking for you if you want to build yourself, give back and are ready to change the

world.

· Be a U.S. citizen or legal permanent resident (Authorization to work in the U.S. is

not sufficient. Those with DACA status unfortunately are not eligible at this time)

· Be 17-25 by July 1, 2025

· Have a GED or high school diploma, some college experience, or college degree

· Have served no more than three terms in an AmeriCorps state or national

program*

· Agree to and complete a background check

· Be able to begin City Year by July/August 2025 (specific start date varies by location)

How to Apply

Visit https://joincityyear.force.com/TX_CommunitiesSelfReg and submit your

completed application online.

For more information on how to apply, visit: https://www.cityyear.org/apply-now.

For more information about this role visit our website.


City Year logo

About City Year

Sourced by ZipRecruiter

City Year, an AmeriCorps program, helps students across schools succeed. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school, helping to ensure that students in systematically under-resourced schools receive a high-quality education that prepares them with the skills and mindset to thrive and contribute to their community.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1988