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Entry Level Help Desk Analyst Jobs in Spring, TX

Integra

IT Help Desk Analyst

Houston, TX

We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers ...

Dexter Technologies, Inc.

Be Seen First

Service Desk Analyst (5 days onsite)

Houston, TX · On-site

$50K - $60K/yr

POSITION: Service Desk Analyst LOCATION: Houston TX 77060 (Onsite - 5 days per week) Type ... · Help maintain, monitor, and upgrade computer systems and a network in combination with a ...

Dexter Technologies, Inc.

Be Seen First

Service Desk Analyst (5 days onsite)

Houston, TX · On-site

$50K - $60K/yr

POSITION: Service Desk Analyst LOCATION: Houston TX 77060 (Onsite - 5 days per week) Type ... · Help maintain, monitor, and upgrade computer systems and a network in combination with a ...

Dexter Technologies

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

Dexter Technologies

Service Desk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This ...

bwp

Service Desk Analyst II

Houston, TX

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization. The analyst is responsible for recording the details of reported IT service issues, service requests ...

Boardwalk Pipelines

Service Desk Analyst II

Houston, TX · On-site

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization. The analyst is responsible for recording the details of reported IT service issues, service requests ...

McCorvey Sheet Metal

Helpdesk Analyst

Houston, TX

$19.50 - $26.75/hr

Previous help desk and / or customer service desk experience preferred * Working experience related to computer systems, networking and operating systems Major Responsibilities and Duties: * Work ...

Trafigura

Deals Desk Analyst, Power

Houston, TX

Head of Deals Desk (Risk Analysis) * Derivatives Traders * Finance * Credit * Operations Department ... These reports are essential to help them make the right commercial decisions and optimize the ...

NetCov

Service Desk Specialist - Onsite

Houston, TX · On-site

$46K - $70K/yr

Associate's degree in Information Technology, Computer Science, Network Administration or related business field. * 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop ...

TransCore

IT Help Desk Specialist

Houston, TX

Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and ... Strong understanding of help desk support principles including documentation and issue ownership

TransCore

IT Help Desk Specialist

Houston, TX · On-site

Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and ... Strong understanding of help desk support principles including documentation and issue ownership

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All JobsHelp Desk Analyst JobsEntry Level Help Desk Analyst JobsEntry Level Help Desk Analyst Jobs in Spring, TX

Entry Level Help Desk Analyst information

See Spring, TX salary details

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$31

How much do entry level help desk analyst jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level help desk analyst in Spring, TX is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.94 per hour, depending on experience, location, and employer.

What does an Entry Level Help Desk Analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What jobs pay 4000 a week without a degree?

Entry level help desk analyst roles typically do not pay $4,000 a week; such high earnings are uncommon without advanced experience or certifications. High-paying jobs that may reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades, but generally not at entry level. Most roles paying this amount without a degree are in sales, entrepreneurship, or specialized technical fields with significant experience or commission-based pay structures.

What jobs pay $700 a day?

Entry level Help Desk Analyst roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance cybersecurity, or contract positions requiring advanced skills and certifications. Most entry-level help desk jobs offer hourly wages or salaries below this amount, but experienced contractors or those with niche expertise can command higher daily rates through freelance or contract work.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and basic troubleshooting, but it does not replace the role of an Entry Level Help Desk Analyst. These professionals are still essential for complex issues, customer communication, and system management that require human judgment and technical skills. Knowledge of ticketing systems and customer service remains important in this role.

What Does an Entry-Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

Is helpdesk a good entry level job?

Help desk positions, including entry-level help desk analyst roles, are considered good starting points for those interested in IT careers. They provide foundational skills in troubleshooting, customer service, and technical support, often requiring basic knowledge of operating systems, networking, and common software tools. These roles can lead to more advanced IT positions with experience and additional certifications.
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What cities near Spring, TX are hiring for Entry Level Help Desk Analyst jobs? Cities near Spring, TX with the most Entry Level Help Desk Analyst job openings:
Entry Level Help Desk Analyst jobs near you
Service Desk Analyst (5 days onsite)

Service Desk Analyst (5 days onsite)

Dexter Technologies

Houston, TX • On-site

$19.50 - $26.75/hr

Other

Posted 6 days ago

Job description

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

POSITION: Service Desk Analyst

LOCATION: Houston TX (Onsite - 5 days per week)

Type: Full Time

The Role

Job Summary

The Service Desk Analyst will provide technical support and play a key role in maintaining our in-house technology infrastructure, spanning computer systems, mobile devices, and peripherals. This role demands a meticulous troubleshooter who can swiftly resolve issues, optimize system performance, and deliver high-quality end-user training and support.

Key Responsibilities

  • Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
  • Manage queries via email, in-person, or with a ticketing system, and work closely with IT peers to ensure setups within process/infrastructure configuration
  • Champion service satisfaction by conducting follow-ups and ensuring timely resolution of incidents and requests.
  • Design, document, test, create, or modify computer programs related to machine operating systems
  • Effectively track and log all user interactions, incident reports, and service requests.
  • IT configuration for new employees, onboarding & employee termination process
  • Develop and implement robust procedures for incident and request resolutions, thereby improving our IT service management processes.
  • Create and update technical documentation to enrich our knowledge base.
  • Design, develop, test, document, or modify computer systems or programs.
  • Contribute to IT project initiatives as a dedicated team member.
  • Help maintain, monitor, and upgrade computer systems and a network in combination with a teammate, IT Systems Engineer
  • Lead set up of workstations with computers and necessary peripheral devices (scanners, printers, etc.)
  • Install and configure appropriate software and functions according to specifications
  • Ensure security and privacy of networks and computer systems
  • Maintain records/logs of repairs and fixes, and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Other responsibilities as assigned

Knowledge and Skills

  • Excellent communication & organizational skills
  • Strong telephone and customer service skills
  • Detail-oriented, analytical, and problem-solving skills
  • Windows Terminal Server end-user support and printer technologies
  • Solid experience with Active Directory, Microsoft platforms, and ticketing solutions
  • Experience with troubleshooting and escalation of incidents, including documentation, diagnosing, and following resolution steps

Qualifications

  1. Associate degree in information technology preferred
  2. Minimum (3) three years of experience working in an IT Help Desk or Service Desk role

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