Extract, aggregate, and integrate data from Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce), Salesforce, NetSuite, and other platforms. * Develop exception and trend ...
Extract, aggregate, and integrate data from Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce), Salesforce, NetSuite, and other platforms. * Develop exception and trend ...
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Allyn International is in search of an Entry-Level Global Trade Compliance Specialist to grow ... We provide high-quality, customer-centric services and solutions for the global marketplace. Our ...
Global Trade Compliance Specialist
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Entry Level Customer Service Representative | Customer Service Representative [COC0024023]
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... Global Professionals to complete engagements for public/private companies, defense and civilian ... ProSidian.com ProSidian Seeks a Entry Level Customer Service Representative | Customer Service ...
Entry Level Customer Service Representative | Customer Service Representative [COC0024023]
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Customer Service Engineer Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire ...
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Customer Service Engineer
Tonawanda, NY · On-site
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Customer Service Engineer
Tonawanda, NY · On-site
$80K - $90K/yr
Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...
Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...
Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...
Our Business Systems Analysts are responsible for supporting day to day business operations and Global Customer Services enterprise systems. * This role focuses on learning how associates and ...
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Global Trade Compliance Specialist
Fort Myers, FL · On-site
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Global Trade Compliance Specialist
Fort Myers, FL · On-site
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Greenville, SC · On-site
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Global Trade Compliance Specialist
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Customer Service Enablement Specialist
$16 - $21.25/hr
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Customer Service Enablement Specialist
$16 - $21.25/hr
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Customer Service Enablement Specialist
Tampa, FL · On-site
$16 - $21.25/hr
The Global Customer Service Enablement Specialist is responsible for independently managing and executing customer service enablement and customer experience improvement initiatives across The ...
Customer Service Enablement Specialist
Tampa, FL · On-site
$16 - $21.25/hr
The Global Customer Service Enablement Specialist is responsible for independently managing and executing customer service enablement and customer experience improvement initiatives across The ...
Customer Service Enablement Specialist
Tampa, FL · On-site
$16 - $21.25/hr
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Customer Service Enablement Specialist
Tampa, FL · On-site
$16 - $21.25/hr
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Entry Level Customer Service
$15.75 - $21.50/hr
We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...
Entry Level Customer Service
$15.75 - $21.50/hr
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Entry Level Customer Service
$15.75 - $21.50/hr
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Entry Level Customer Service
$15.75 - $21.50/hr
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Buffalo, NY · On-site
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Buffalo, NY · On-site
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Customer Service Representative
Oriskany, NY · Remote
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... Dental Global Customer Solutions team as a Customer Care Advocate, providing professional ... Uphold service standards while resolving issues efficiently Requirements * High School Diploma or ...
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Customer Service-Entry Level!!!!
Kalamazoo, MI · On-site
$15 - $20.50/hr
Company Description ENTRY LEVEL~ FILLING IMMEDIATELY!!! Degree...No Experience? Experience... No Degree? FULL PAID TRAINING PROVIDED! CUSTOMER SERVICE MARKETING CAMPAIGN DEVELOPMENT/ PR ADVERTISING ...
Customer Service-Entry Level!!!!
Kalamazoo, MI · On-site
$15 - $20.50/hr
Company Description ENTRY LEVEL~ FILLING IMMEDIATELY!!! Degree...No Experience? Experience... No Degree? FULL PAID TRAINING PROVIDED! CUSTOMER SERVICE MARKETING CAMPAIGN DEVELOPMENT/ PR ADVERTISING ...
Global Logistics Coordinator - Transcon Evening Shift
Carteret, NJ · On-site
$19.75 - $26.50/hr
... while providing exceptional customer service within the Transcon Department. The Transcon ... Global, Customer Service, Transportation
Global Logistics Coordinator - Transcon Evening Shift
Carteret, NJ · On-site
$19.75 - $26.50/hr
... while providing exceptional customer service within the Transcon Department. The Transcon ... Global, Customer Service, Transportation
Entry Level Customer Service & Marketing
Oshkosh, WI · On-site
$41K - $51K/yr
IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING ... We work with global industry leaders to provide the most efficient direct sales and marketing ...
Entry Level Customer Service & Marketing
Oshkosh, WI · On-site
$41K - $51K/yr
IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING ... We work with global industry leaders to provide the most efficient direct sales and marketing ...
Entry Level Global Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do entry level global customer service jobs pay per hour?
What is the difference between Entry Level Global Customer Service vs Entry Level Customer Support Representative?
| Aspect | Entry Level Global Customer Service | Entry Level Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | International, remote or office-based, multi-language support | Local or regional, office or call center-based |
| Industry Usage | Global companies across various industries | Customer service departments in specific industries |
| Search Intent | Global customer service roles, multilingual support | Customer support roles, regional focus |
Entry Level Global Customer Service involves supporting international clients, often requiring multilingual skills and understanding of global markets. Entry Level Customer Support Representative typically focuses on local or regional customer issues within a specific industry. Both roles require strong communication skills and similar credentials but differ mainly in scope and geographic focus.
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Full-time
Posted 18 days ago
Job description
Main Job Responsibilities
Data Analytics & Insight Creation
- Develop, maintain, and enhance dashboards, reports, and analytical tools (using Excel, Power BI, Tableau, and other solutions) to provide real-time operational and financial views into Professional Services activities.
- Design and generate recurring and ad hoc analyses covering utilization, revenue, bookings, time-to-value, and other core KPIs for PS and related business units.
- Extract, aggregate, and integrate data from Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce), Salesforce, NetSuite, and other platforms.
- Develop exception and trend reports to identify and alert management to anomalies, risks, and opportunities in project delivery and resourcing.
Process & Systems Enhancement
- Partner with key stakeholders to define, document, and continuously improve the analytics processes supporting PS operations.
- Contribute to system/process integration initiatives, such as maintaining or enhancing PSA-to-NetSuite data pipelines.
- Serve as an internal subject matter expert on analytics data sources, tools, and best practices within the PS organization.
Collaboration & Communication
- Present findings and actionable insights in clear, concise written and verbal form to stakeholders at all organizational levels.
- Collaborate cross-functionally with Resource Managers, project leaders, regional heads, and Finance/IT to meet evolving data/reporting needs.
- Support ongoing data quality initiatives and act as an advocate for data-driven decision-making in the Services business.
Additional Responsibilities
- Prepare regular (weekly, monthly, quarterly) performance reports and presentations for management review.
- Lead or support process improvement projects aimed at increasing automation and efficiency within the analytics/reporting cycle.
- Stay current with industry analytics tools and methodologies; recommend enhancements to Kaleris' analytics capabilities as appropriate.
- Support the roll-out and training for new analytics/reporting tools or processes as needed.
Employment Prerequisites
- Bachelor's degree in business analytics, information technology, data science, finance, or a related field.
- 1-2 years (including internships/co-op) of hands-on experience in data analytics, business intelligence, or a similar analytical role (ideally within professional services, SaaS, or consulting environments).
- Demonstrated proficiency with Excel and at least one major dashboard/reporting tool (e.g., Power BI, Tableau).
- Experience with data extraction, transformation, and integration across multiple systems (e.g., PSA tools, Salesforce, NetSuite).
- Ability to define, calculate, and explain business and operational KPIs.
- Clear and concise communication skills (written and verbal). Ability to present data in an actionable and audience-appropriate manner.
- Assertive problem-solving and analytical skills, with high attention to detail.
- Familiarity with Professional Services Automation tools (preferably Certinia/FinancialForce) and Salesforce is strongly preferred.
- Ability to work collaboratively in a multi-cultural, geographically distributed team environment.
Nice to Have
- Experience in Resource management
- Experience in process mapping, data governance, or business process improvement.
- Exposure to automation technologies (RPA, low-code platforms, etc.).
- Familiarity with NetSuite or other financial/ERP platforms.
- Experience supporting globally distributed service or operations teams.
This role is ideal for an early-career analytics professional looking to shape decision-making and impact in a dynamic, high-performance services operation, with significant exposure to process and systems transformation.
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Kaleris
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Alpharetta, GA, US