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Entry Level Global Customer Service Jobs (NOW HIRING)

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

Customer Service Enablement Specialist

Tampa, FL · On-site

$16 - $21.25/hr

The Global Customer Service Enablement Specialist is responsible for independently managing and executing customer service enablement and customer experience improvement initiatives across The ...

Customer Service Enablement Specialist

Tampa, FL · On-site

$16 - $21.25/hr

The Global Customer Service Enablement Specialist is responsible for independently managing and executing customer service enablement and customer experience improvement initiatives across The ...

Customer Service Manager

Buffalo, NY · On-site

$70K - $125K/yr

In this role, you'll manage the global Customer Service Representative team to ensure customer success and operational efficiency, serving as the escalation point for complex technical or process ...

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Entry Level Global Customer Service information

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How much do entry level global customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level global customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Global Customer Service vs Entry Level Customer Support Representative?

AspectEntry Level Global Customer ServiceEntry Level Customer Support Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentInternational, remote or office-based, multi-language supportLocal or regional, office or call center-based
Industry UsageGlobal companies across various industriesCustomer service departments in specific industries
Search IntentGlobal customer service roles, multilingual supportCustomer support roles, regional focus

Entry Level Global Customer Service involves supporting international clients, often requiring multilingual skills and understanding of global markets. Entry Level Customer Support Representative typically focuses on local or regional customer issues within a specific industry. Both roles require strong communication skills and similar credentials but differ mainly in scope and geographic focus.

More about Entry Level Global Customer Service jobs
What are the most commonly searched types of Global Customer Service jobs? The most popular types of Global Customer Service jobs are:
Infographic showing various Entry Level Global Customer Service job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Data Analyst - Global Customer Service Operations

Data Analyst - Global Customer Service Operations

Kaleris

Alpharetta, GA • On-site

Full-time

Posted 18 days ago


Job description

Job Description:
Main Job Responsibilities
Data Analytics & Insight Creation
  • Develop, maintain, and enhance dashboards, reports, and analytical tools (using Excel, Power BI, Tableau, and other solutions) to provide real-time operational and financial views into Professional Services activities.

  • Design and generate recurring and ad hoc analyses covering utilization, revenue, bookings, time-to-value, and other core KPIs for PS and related business units.

  • Extract, aggregate, and integrate data from Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce), Salesforce, NetSuite, and other platforms.

  • Develop exception and trend reports to identify and alert management to anomalies, risks, and opportunities in project delivery and resourcing.

Process & Systems Enhancement
  • Partner with key stakeholders to define, document, and continuously improve the analytics processes supporting PS operations.

  • Contribute to system/process integration initiatives, such as maintaining or enhancing PSA-to-NetSuite data pipelines.

  • Serve as an internal subject matter expert on analytics data sources, tools, and best practices within the PS organization.

Collaboration & Communication
  • Present findings and actionable insights in clear, concise written and verbal form to stakeholders at all organizational levels.

  • Collaborate cross-functionally with Resource Managers, project leaders, regional heads, and Finance/IT to meet evolving data/reporting needs.

  • Support ongoing data quality initiatives and act as an advocate for data-driven decision-making in the Services business.

Additional Responsibilities
  • Prepare regular (weekly, monthly, quarterly) performance reports and presentations for management review.

  • Lead or support process improvement projects aimed at increasing automation and efficiency within the analytics/reporting cycle.

  • Stay current with industry analytics tools and methodologies; recommend enhancements to Kaleris' analytics capabilities as appropriate.

  • Support the roll-out and training for new analytics/reporting tools or processes as needed.

Employment Prerequisites
  • Bachelor's degree in business analytics, information technology, data science, finance, or a related field.

  • 1-2 years (including internships/co-op) of hands-on experience in data analytics, business intelligence, or a similar analytical role (ideally within professional services, SaaS, or consulting environments).

  • Demonstrated proficiency with Excel and at least one major dashboard/reporting tool (e.g., Power BI, Tableau).

  • Experience with data extraction, transformation, and integration across multiple systems (e.g., PSA tools, Salesforce, NetSuite).

  • Ability to define, calculate, and explain business and operational KPIs.

  • Clear and concise communication skills (written and verbal). Ability to present data in an actionable and audience-appropriate manner.

  • Assertive problem-solving and analytical skills, with high attention to detail.

  • Familiarity with Professional Services Automation tools (preferably Certinia/FinancialForce) and Salesforce is strongly preferred.

  • Ability to work collaboratively in a multi-cultural, geographically distributed team environment.

Nice to Have
  • Experience in Resource management

  • Experience in process mapping, data governance, or business process improvement.

  • Exposure to automation technologies (RPA, low-code platforms, etc.).

  • Familiarity with NetSuite or other financial/ERP platforms.

  • Experience supporting globally distributed service or operations teams.

This role is ideal for an early-career analytics professional looking to shape decision-making and impact in a dynamic, high-performance services operation, with significant exposure to process and systems transformation.
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.