We are a German auto repair and aftermarket performance shop seeking a motivated, reliable, and detail-oriented individual to join our team as a Service Writer / Sales Associate & Social Media Coordinator.
This is a hybrid role ideal for someone who enjoys working with customers, understands automotive service, and has a creative side for digital marketing.
Key Responsibilities
Customer Service & Sales
- Act as the liaison between customers, technicians, and management
- Clearly explain services, repairs, and recommendations
- Schedule appointments, prepare estimates, and create work orders and invoices
- Follow up with customers and return calls promptly
- Build and maintain strong customer relationships
Operations & Administrative
- Order parts, receive deliveries, and process vendor invoices
- Assist with general shop organization and workflow
Social Media & Digital Marketing
- Manage and grow social media accounts and online presence
- Create engaging content (text, photos, video)
- Respond to comments, messages, and inquiries
- Stay current with trends, platform updates, and best practices
- Assist with marketing campaigns and promotions
- Help maintain and update e-commerce website
Requirements
- Must have a valid driver's license with clean record (required)
- Must have reliable transportation to commute to Saddle Brook NJ, Monday–Friday 8:00 AM – 5:00 PM (40 hours max per week)
- Strong knowledge of German vehicles (required)
- Experience with European performance aftermarket (preferred)
- 1+ year in service writing, sales, or customer service (preferred)
- Must speak English fluently (required) and Spanish is a plus
- Excellent communication and organizational skills
- Experience with social media platforms and content creation
- Basic image/video editing skills
- Age 18+ and authorized to work in the USA (required)
- High school diploma or GED (minimum)
- Ability to work independently
- Detail-oriented, professional, and team-focused
- Professional references required
What We’re Looking For
Someone who is:
- Honest, dependable, and punctual
- A self-starter who takes initiative
- Organized and able to manage multiple tasks
- Friendly, outgoing, and customer-focused
- Passionate about cars and automotive performance