Entry Level Email Chat Support Jobs in Baton Rouge, LA

Introduction

As an IBM Consulting FutureNow Center Intern, you'll work alongside experienced professionals to help solve real business and technology challenges for clients around the world. You'll gain hands-on experience, build in-demand technical and professional skills, and contribute to meaningful projects while learning in a collaborative, team-based environment.

This internship is designed to provide meaningful, hands-on experience that prepares students for a potential full-time career with IBM Consulting upon graduation.

In this role, you'll work in one of our IBM Consulting FutureNow Centers , where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As an Intern Package Specialist (SAP Application Operations) at IBM, you'll gain hands-on experience helping organizations maintain, enhance, and optimize SAP-based enterprise systems through technology-enabled solutions. You'll work alongside experienced IBM professionals while developing practical business, analytical, and technology skills that prepare you for a future career in SAP application operations and enterprise consulting.

As part of this opportunity, you will be aligned to the following practice:

SAP Application Operations - focused on application support, managed services, system maintenance, enhancements, and operational excellence for SAP enterprise environments. Projects may include SAP application support, incident management, system testing, business process improvement, and managed service delivery.

SAP is one of the world's leading Enterprise Resource Planning (ERP) platforms, helping organizations manage procurement, supply chain operations, manufacturing, logistics, inventory, finance, and business performance. During your internship, you'll gain exposure to how organizations use SAP and related enterprise technologies to improve operational efficiency, optimize business processes, and accelerate digital transformation.

No two projects are exactly alike, you may contribute to projects supporting clients across industries including healthcare, retail, manufacturing, consumer products, energy, government, and more.

Throughout your internship, you'll collaborate with experienced SAP specialists, business professionals, and technology experts while learning how organizations deliver operational excellence through enterprise technology. Through mentorship, structured learning, hands-on project experiences, and AI-enabled tools, you'll strengthen your business acumen, analytical capabilities, and professional skills while building a strong foundation for a future career at IBM.

During your internship, you may have opportunities to:

• Support SAP application operations initiatives that improve system performance, service delivery, and operational efficiency.
• Assist with analyzing business processes, gathering requirements, and supporting SAP application maintenance, enhancements, and testing activities.
• Contribute to SAP application support, incident management, solution validation, and business process improvement activities.
• Analyze operational and business data to identify trends, support decision-making, and develop recommendations that improve client outcomes.
• Collaborate with cross-functional business and technology teams while gaining exposure to SAP, enterprise applications, and cloud technologies.
• Assist with testing, validating, and supporting SAP enterprise solutions while learning how technology enables end-to-end business operations.
• Participate in project meetings, workshops, and professional development opportunities while building communication, teamwork, and consulting skills.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You'll receive a status update email for each application, so be sure to check your IBM Careers account regularly - it's the best way to get a centralized view of which roles you have active applications against.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Information Technology, Computer Engineering, Data Science, Engineering, or a related technical field
• Interest in SAP, enterprise applications, ERP platforms, application operations, or business transformation concepts.
• Basic understanding of how enterprise applications and SAP support supply chain, finance, procurement, human resources, and business operations.
• Exposure to data analysis, reporting, process improvement, application support, or business problem-solving through coursework, academic projects, student organizations, research, or personal learning.
• Interest in enterprise software, SAP technologies, managed services, or digital business solutions.
• Awareness of emerging technologies, including Artificial Intelligence and automation, and how they are transforming enterprise operations and business performance.
• Experience gained through academic projects, internships, case competitions, student organizations, research, volunteer experiences, or other practical learning opportunities.

You don't need to be an expert to get started. We're looking for individuals with a strong foundation, a growth mindset, and a desire to learn and make an impact.

Bring your curiosity. Grow your skills. Build what's next - like an IBMer.

Preferred technical and professional experience

• Exposure to SAP, ERP systems, application operations, managed services, enterprise applications, or related business technologies through coursework, student projects, research, or internship experiences.
• Familiarity with business analytics, process improvement, cloud technologies, ITIL frameworks, or SAP application support concepts.
• Interest in SAP technologies, Artificial Intelligence, consulting, and continuous learning.
• Ability to collaborate effectively with teammates while supporting SAP application operations and enterprise business transformation initiatives.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Intern SAP Technology Specialist - 2027

Date posted

14-Aug-2026

Job ID

128782

City / Township / Village

BATON ROUGE

State / Province

Louisiana

Country

United States

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Co-Op (Fixed Term)

Contract type

Internship

Projected Minimum Salary per year

45,760.00

Projected Maximum Salary per year

45,760.00

Position type

Internship

Travel required

Up to 20% or 1 day a week

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No