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Technical Support Associate Jobs in Baton Rouge, LA

FMOLHS

Administrative Support Associate

Baton Rouge, LA

$15.75 - $20/hr

The Administrative Support Associate provides a wide variety of administrative, and staff support ... High School diploma or equivalent Technical Skills and Competencies Strong customer service ...

ISC Constructors

IT Helpdesk Technician

Baton Rouge, LA · On-site

$45K - $60K/yr

... support to associates across the organization. Key Responsibilities End User Support * Provide first-level technical support for issues related to computers, software, printers, mobile devices, and ...

State of Louisiana

IT Technical Architect

Baton Rouge, LA · On-site

$5.8K - $10K/mo

OR An associate's degree in information technology plus five years of experience in information ... Participates in On-Call rotation providing end-user and technical support after hours, nights, and ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Baton Rouge, LA

Technical Support Associate information

See Baton Rouge, LA salary details

$8

$19

$44

How much do technical support associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for technical support associate in Baton Rouge, LA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support associates to focus on more complex problems. However, AI tools complement rather than replace human support, and many roles still require technical knowledge, communication skills, and problem-solving abilities. Support associates often work alongside AI systems to improve efficiency and customer satisfaction.

What does a technical support associate do?

A technical support associate provides assistance to customers or users experiencing technical issues with products or services. They troubleshoot hardware and software problems, offer solutions, and may use tools like remote access software or ticketing systems to resolve issues efficiently.

What is the highest salary in tech support?

The highest salaries for technical support associates can reach over $70,000 annually, especially for those with advanced certifications, specialized skills, or in senior roles within large companies. Top earners often have extensive experience, technical expertise, and may work in high-demand industries or regions with a high cost of living.

What job makes $10,000 a month without a degree?

A Technical Support Associate typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech often require skills in networking, troubleshooting, or certifications like CompTIA or Cisco. Achieving such income usually involves advanced technical skills, experience, or working in high-demand environments, rather than entry-level support positions.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Baton Rouge, LA? For Technical Support Associate jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Baton Rouge, LA look for? The top searched job categories for Technical Support Associate jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Technical Support Associate jobs? Cities near Baton Rouge, LA with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 9% Part Time, 1% Temporary, 13% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,296 per year, or $19.4 per hour.
Administrative Support Associate

Administrative Support Associate

Franciscan Missionaries of Our Lady Health System

Baton Rouge, LA • On-site

$13 - $16.25/hr

Other

Posted 2 days ago

Franciscan Missionaries of Our Lady Health System rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

403rd of 872 rated healthcare providers

Job description

Administrative Support Associate

The Administrative Support Associate provides a wide variety of administrative, and staff support services to a department such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to visitors. The Administrative Support Associate works at the direction of the reporting supervisor to complete projects and generally coordinate the daily functions of the department as they relate to the reporting supervisor. This role is perfect for administrative assistants or secretarial professionals seeking to support non-clinical departmental operations in a dynamic healthcare environment.

Responsibilities

• Answer phones and provide information to callers and visitors. • Purchase and order supplies for the department. • Process mail and handle routine correspondence. • Take notes and meeting minutes. • Update databases and handle basic spreadsheet tasks. • Draft correspondence, schedule appointments, and maintain files. • Coordinate daily departmental functions under supervisor direction. • Other administrative (non-clinical) duties as assigned

Qualifications

Experience: 2 years in a secretarial or administrative assistant role.

Education: High School diploma or equivalent

Technical Skills and Competencies • Strong customer service orientation with excellent interpersonal and communication skills. • Proficiency in telephone etiquette and business correspondence. • Familiarity with Microsoft Office Suite. • Effective time management and data entry skills. • Ability to monitor and assess performance.

What Franciscan Missionaries of Our Lady Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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