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Live Chat Manager Jobs in Baton Rouge, LA (NOW HIRING)

Varsity Tutors

Cursor Tutor

Baton Rouge, LA · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Utz Brands, Inc.

Route Sales Professional

Baton Rouge, LA · On-site

$38K - $49K/yr

Share your experiences in an online chat, highlighting how your values align with ours. * Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the ...

UTZ Brands, Inc

Route Sales Professional

Baton Rouge, LA · On-site

$38K - $49K/yr

Share your experiences in an online chat, highlighting how your values align with ours. * Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the ...

OneMain Financial

Loan Sales Specialist

Gonzales, LA

Manage the life cycle of loans, including collections activities while maintaining compliance with ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Gonzales, LA · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

Humana

Appeals Rep

Baton Rouge, LA · On-site

$48K - $65K/yr

... management), Excel (data entry), Word (creating and editing documents) and Teams (meetings, chat ... Employees who live and work from Home in the state of California, Illinois, Montana, or South ...

All JobsLive Chat JobsLive Chat Manager JobsLive Chat Manager Jobs in Baton Rouge, LA

Live Chat Manager information

See Baton Rouge, LA salary details

$22.1K

$58.9K

$98.4K

How much do live chat manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for live chat manager in Baton Rouge, LA is $58,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $66,300.00 per year, depending on experience, location, and employer.

What is a live chat manager?

A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.

What are the typical daily responsibilities of a live chat manager?

A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.

What are the key skills and qualifications needed to thrive in the live chat manager position, and why are they important?

To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.

What are the most commonly searched types of Live Chat jobs in Baton Rouge, LA? The most popular types of Live Chat jobs in Baton Rouge, LA are:
What are popular job titles related to Live Chat Manager jobs in Baton Rouge, LA? For Live Chat Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Live Chat Manager jobs in Baton Rouge, LA look for? The top searched job categories for Live Chat Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Live Chat Manager jobs? Cities near Baton Rouge, LA with the most Live Chat Manager job openings:
Live Chat Manager jobs near you
Infographic showing various Live Chat Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 92% Full Time, 4% Temporary, and 4% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $58,911 per year, or $28.3 per hour.

Business Development Coordinator

Gerry Lane Cadillac

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

POTENTIAL TO WORK REMOTE after 3-6 month training period at management's discretion. 

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. 

At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.  

What We Offer:

  • Competitive Compensation 
  • Flexible Schedules 
  • 401K With Company Match 
  • Vision / Dental / Health Insurance 
  • Bonus Incentives 
  • Paid Training 
  • Great Culture 
  • Promote From Within! 

Responsibilities

  • Answer customer calls and establishes follows-up with sales appointments
  • Respond quickly to the internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply