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Google Chat Support Jobs in Baton Rouge, LA (NOW HIRING)

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Google Chat Support information

See Baton Rouge, LA salary details

$13

$25

$42

How much do google chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for google chat support in Baton Rouge, LA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner companies, meet the required qualifications such as customer service skills and familiarity with Google Workspace tools, and complete the company's hiring process. Training on Google Chat and related tools is often provided after onboarding.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are popular job titles related to Google Chat Support jobs in Baton Rouge, LA? For Google Chat Support jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Google Chat Support jobs in Baton Rouge, LA look for? The top searched job categories for Google Chat Support jobs in Baton Rouge, LA are:
Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 5% Locum Tenens, 55% Full Time, 8% Part Time, and 32% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $52,025 per year, or $25 per hour.

Customer Experience Specialist I

SolomonEdwards

Baton Rouge, LA • On-site

$20 - $24/hr

Other

Medical, Retirement

Re-posted 24 days ago

Job description

About Us

SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards

Position Summary:

SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.

Position Locations:

Phoenix, AZ

Tampa, FL

St. Louis, MO

Plano, TX

Essential Duties:

  • Operate in a call center environment as a customer success advocate.
  • Answer high-volume, inbound calls or texts from current customers promptly.
  • Perform routine data entry and validation tasks.
  • Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
  • Interact with multiple departments to expedite processing and/or issue resolution.
  • Perform other related duties as required and assigned.
  • Demonstrate behaviors that are aligned with the organization's desired culture and values.

Qualifications:

  • Mortgage and/or financial services call center experience is a plus.
  • Bilingual Spanish is a plus.
  • General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.

Skills and Job-Specific Competencies:

  • Capable communicator (written and oral).
  • Strong negotiation skills with the ability to effectively resolve problems.
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).

Travel Requirements: No travel will be required, unless at the client's discretion.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.

Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.

Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).

Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.

We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.

Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.

Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.

Job Ref: 141855

Place of Work

On-site

Requisition ID

141855

Application Email

hchilders@solomonedwards.com

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