We are looking for an E-Commerce Manager to lead the development and day-to-day operation of our online sales channel in Lake Park, Minnesota. This role is ideal for someone who enjoys building efficient digital retail processes, improving the customer buying experience, and turning online traffic into revenue. The position offers the chance to shape website performance, fulfillment operations, and inventory workflows while partnering closely with leadership to support business growth.
Responsibilities:
• Lead the full online retail function, overseeing website activity, product merchandising, order flow, and customer purchase experience.
• Launch and refine the e-commerce site to improve usability, conversion rates, and overall sales performance.
• Maintain accurate product listings by updating pricing, descriptions, images, and inventory availability across the online store.
• Coordinate order processing from receipt through shipment, ensuring timely packing, dispatch, and delivery tracking for customers nationwide.
• Establish practical shipping procedures and fulfillment systems that support consistency, accuracy, and future growth.
• Monitor inventory movement between physical store operations and online sales channels to keep stock levels aligned.
• Review website performance and sales data to identify trends, adjust product strategy, and support revenue goals.
• Build and organize backend processes related to inventory control, fulfillment tracking, and scalable e-commerce operations.
• Collaborate with ownership and staff to align online initiatives with broader business objectives and expansion plans.• Experience managing e-commerce operations with hands-on responsibility for online storefront performance and order fulfillment.
• Working knowledge of platforms and tools such as Magento, Shopify, or similar e-commerce applications.
• Ability to manage digital product catalogs, including pricing updates, item descriptions, and inventory accuracy.
• Familiarity with shipping workflows, logistics coordination, and multi-step order processing.
• Comfort analyzing online sales activity and using performance insights to improve merchandising or site results.
• Strong organizational skills with the ability to create efficient processes in a growing business environment.
• Effective communication skills and the ability to work closely with leadership and cross-functional team members.