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Entry Level Desktop Support Jobs in Oregon (NOW HIRING)

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Entry Level Desktop Support information

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$10

$28

$48

How much do entry level desktop support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for entry level desktop support in Oregon is $28.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Entry Level Desktop Support jobs in Oregon? For Entry Level Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Oregon look for? The top searched job categories for Entry Level Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Desktop Support jobs? Cities in Oregon with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Oregon as of July 2026, with employment types broken down into 2% Locum Tenens, 92% Full Time, 4% Part Time, 1% Contract, and 1% Nights. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $59,367 per year, or $28.5 per hour.
On-Site Field Network Technician (Entry-Level)

On-Site Field Network Technician (Entry-Level)

Pacific Office Automation

Bend, OR

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

213th of 356 rated logistics


Job description

Entry-Level Field Network Technician Bend, OR

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we've grown to more than 30 branches across 11 western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

For nearly 50 years, we've built our reputation by delivering industry-leading office technology solutions while partnering with top manufacturers, including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

At POA, you'll find more than just a jobyou'll find a company invested in your long-term success. We provide extensive training, professional development, and opportunities for advancement so our employees can grow alongside the ever-evolving technology industry. We also believe every employee's voice matters, regardless of tenure or title.

Position Overview

Pacific Office Automation is looking for an Entry-Level Field Network Technician to join our growing service team supporting the Bend, OR area.

This is a field-based role where you'll travel to customer locations to install, troubleshoot, and support network-connected office equipment and related technologies. If you enjoy solving technical problems, working directly with customers, and learning new technologies, we'd love to hear from you.

What You'll Do

  • Troubleshoot network connectivity and device communication issues

  • Configure and support network-connected office equipment

  • Diagnose hardware, software, and networking problems

  • Communicate with customers to identify issues and provide solutions

  • Work with both technical and non-technical users

  • Document service activities and communicate updates through phone, email, and written reports

  • Travel locally to customer locations throughout the service area

What We're Looking For

  • Understanding of network connectivity, network security, and Wi-Fi environments

  • Basic knowledge of Windows operating systems and Microsoft applications

  • Familiarity with networking concepts such as TCP/IP, SMTP, FTP, SMB, and network ports

  • Strong troubleshooting and problem-solving skills

  • Excellent communication and customer service abilities

  • Ability to explain technical concepts to non-technical users

  • Valid driver's license with a clean driving record (must be 21 years or older)

Preferred Qualifications

  • Previous field service or networking experience (preferred, not required)

  • Experience supporting Windows desktop operating systems

  • Experience working with IT professionals or managed network environments

Bonus Qualifications

  • Familiarity with Mac OS

  • CompTIA Network+ certification

Why Join POA?

  • Career growth and advancement opportunities

  • Comprehensive training and ongoing technical development

  • Supportive, team-oriented culture

  • Company vehicle provided for both work and personal use

  • Medical, dental, vision, and life insurance

  • 401(k) with company match

  • Paid time off, vacation, and sick leave

  • Flexible Spending Account (FSA) programs

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where every employee feels valued and respected. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, religion, veteran status, disability, or any other characteristic protected by applicable law.

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