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Entry Level Desk Jobs in Decatur, AL (NOW HIRING)

DR Horton, Inc.

Receptionist

Huntsville, AL · On-site

$15.50 - $20.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

D.R. Horton

Receptionist

Huntsville, AL · On-site

$15 - $19.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

DR Horton

Receptionist

Huntsville, AL · On-site

$15.50 - $20.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

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All JobsDesk JobsEntry Level Desk JobsEntry Level Desk Jobs in Decatur, AL

Entry Level Desk information

See Decatur, AL salary details

$11

$21

$31

How much do entry level desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level desk in Decatur, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.
More about Entry Level Desk jobs
What are the most commonly searched types of Desk jobs in Decatur, AL? The most popular types of Desk jobs in Decatur, AL are:
What are popular job titles related to Entry Level Desk jobs in Decatur, AL? For Entry Level Desk jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level Desk jobs in Decatur, AL look for? The top searched job categories for Entry Level Desk jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level Desk jobs? Cities near Decatur, AL with the most Entry Level Desk job openings:
Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Decatur, AL as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,142 per year, or $21.7 per hour.

Tier 1 Help Desk Specialist -TS Clearance required

CATHEXIS

Huntsville, AL

$54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. 

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around leading with integrity, owning the outcome, growing together, and moving with purpose in everything we do for our employees, customers, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.

We are looking for a dynamic Entry Level Tier 1 Help Desk Specialist to join our team. The Help Desk Specialist position will work in Huntsville, AL and will primarily support a federal customer's technical support team.

The right candidate will join a large Enterprise support team providing direct Tier 1 support to end users for either PC, server, or mainframe applications and hardware, supporting approximately 50,000 users inside and outside the United States. The users you will support carry out our nation's mission of fighting terrorism, espionage, defending against cyber-attacks, and major criminal threats. 

These positions require individuals committed to supporting the mission by providing high-quality and courteous customer and technical support. This position performs activities associated with implementation, integration and support of computer systems in mission critical response operations environment.

We are proactively building a pipeline of qualified candidates for future opportunities that may arise. If your background aligns with our anticipated needs, a member of our Talent Acquisition team may reach out should a role become available or to proactively screen you for the role.

Responsibilities

The responsibilities include, but are not limited to:

  • Provide IT support to all customers.
  • Receive customer IT queries by multiple methods (phone, self-service, etc.).
  • Provide the necessary information in the ticket in the event the ticket is passed to another solver group.
  • Triage and troubleshoot tickets submitted.
  • Change and reset passwords on all FBI enclaves.
  • Provide desktop software application assistance and installation.
  • Resolve trouble tickets while interacting with the user, First Call resolution (FCR) or escalate to other support entities.
  • Remotely access the end-user's desktop to provide support.
  • Provide customers with status of the ticket and serve as primary support admin through ticket resolution.
  • Give guidance to customers to resolve their issue and prevent recurrences of the issue to the best extent possible.
  • Provide expert technical support to customers having varying levels of computing skills.
  • Provide detailed diagnostic summary for the next tier level support.
  • Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities.
  • Interacts with management to facilitate timely problem resolution.
  • Knowledge in the use of and application of metrics to increase efficiency and solve issues.
  • Possesses excellent communication skills.

Requirements

  • Active Top Secret Clearance.
  • Ability to work in a 24/7 environment with flexibility in working schedule.
  • Ability to work 5 days/wk onsite in Huntsville, AL.
  • 0-4 years of experience with Call Center, Customer Service, and/or Help Desk environments.
  • Strong interpersonal and service-oriented communication skills.
  • Ability to learn and adapt to new job skills, processes, and procedures.
  • Bachelor's Degree or equivalent experience or technical certifications (a plus).

Benefits

CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with national average market rates, and promotes your financial security and personal well-being. The annual salary for this role is $54,400. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills. 

  • Performance Bonuses
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan (Traditional and ROTH)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • 11 Federal Holidays
  • Parental Leave
  • Commute Benefits
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Program
  • Community Outreach Initiatives

CATHEXIS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability EEO IS THE LAW. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Recruiting DepartmentRecruitingTeam@cathexisfederal.com.

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