ZipRecruiter

Log In

2

Entry Level Desk Jobs in Madison, AL (NOW HIRING)

Astrion

Junior Enterprise Service Desk Analyst

Huntsville, AL · On-site

$19 - $26/hr

Less than 10% Astrion has an exciting opportunity for an entry-level Enterprise Service Desk Analyst to support enterprise IT end-user services and enterprise property operations from our Huntsville ...

EOSYS Group

Entry Level Engineer

Decatur, AL · On-site

... functions. Entry-Level Engineer Requirements: * A minimum of a BS in Electrical Engineering ... Sitting at a desk or console for extended period * Must be able to be fitted for Personal ...

DR Horton, Inc.

Receptionist

Huntsville, AL · On-site

$15.50 - $20.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

D.R. Horton

Receptionist

Huntsville, AL · On-site

$15 - $19.75/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

DR Horton

Receptionist

Huntsville, AL · On-site

$15.50 - $20.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Maintain neat appearance of lobby, reception desk, kitchen and conference rooms * Provide ...

next page

Showing results 1-20

All JobsDesk JobsEntry Level Desk JobsEntry Level Desk Jobs in Madison, AL

Entry Level Desk information

See Madison, AL salary details

$11

$20

$30

How much do entry level desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level desk in Madison, AL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

More about Entry Level Desk jobs

What are the most commonly searched types of Desk jobs in Madison, AL?

The most popular types of Desk jobs in Madison, AL are:

What are popular job titles related to Entry Level Desk jobs in Madison, AL?

For Entry Level Desk jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Desk jobs in Madison, AL look for?

The top searched job categories for Entry Level Desk jobs in Madison, AL are:

What cities near Madison, AL are hiring for Entry Level Desk jobs?

Cities near Madison, AL with the most Entry Level Desk job openings:

Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Madison, AL as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,144 per year, or $20.7 per hour.

Junior Enterprise Service Desk Analyst

Astrion

Huntsville, AL • On-site

$19 - $26/hr

Full-time

Posted 4 days ago

Job description

Overview
Junior Enterprise Service Desk Analyst
LOCATION: Huntsville, AL (Onsite)
JOB STATUS: Full-time
CLEARANCE: None required (Active Secret preferred)
CERTIFICATION: None required (CompTIA A+ or Security+ preferred)
TRAVEL: Less than 10%
Astrion has an exciting opportunity for an entry-level Enterprise Service Desk Analyst to support enterprise IT end-user services and enterprise property operations from our Huntsville, AL facility. Reporting within the IT division, this role splits time between two functions. Roughly half of the role provides Tier 1 service desk support: answering the service desk phone line, monitoring the enterprise help mailbox, creating and updating tickets in ManageEngine ServiceDesk Plus, and resolving or escalating routine end-user requests. The other half supports the Enterprise Property Manager with daily property operations, including equipment issuance for new hires, equipment turn-in for terminations, receipt and tagging of incoming assets, and record updates in the AssetWorks eQUIP property system. This is a junior position and no prior clearance or certification is required. Astrion will train the right candidate on both the service desk and property management sides of the role. This position is full-time and on-site at our Huntsville, AL facility.
REQUIRED QUALIFICATIONS / SKILLS
  • High school diploma or equivalent (required)
  • Basic proficiency with Windows 11 and Microsoft Office 365 applications, including Outlook, Teams, Word, and Excel
  • Strong customer service and telephone skills, with the ability to stay professional and calm with users under pressure
  • Clear written communication for ticket documentation, help mailbox responses, and property records
  • Demonstrated attention to detail, particularly with serial numbers, asset tags, hand receipts, and inventory counts
  • Ability to follow documented procedures, checklists, and escalation paths consistently
  • Willingness and ability to learn enterprise ticketing and property management platforms
  • Strong organizational skills with the ability to balance two support functions and adjust priorities throughout the day
  • Ability to handle sensitive personnel, account, and asset information with discretion
  • Ability to lift, move, and stage IT equipment such as laptops, monitors, docking stations, and peripherals, up to 40 pounds
  • Availability to work onsite Monday through Friday at the Huntsville, AL facility

KEY COMPETENCIES
  • Customer service orientation and professional communication
  • Attention to detail and documentation discipline
  • Records accuracy and inventory awareness
  • Follow-through on assigned tickets and property actions
  • Cross-functional coordination with IT, HR, and the Enterprise Property Manager
  • Dependability, punctuality, and consistent onsite presence
  • Willingness to learn IT support and property management fundamentals

PREFERRED QUALIFICATIONS / SKILLS
  • Active Secret security clearance, or eligibility to obtain and maintain one
  • DoD 8140 (formerly DoD 8570) compliant certification such as CompTIA A+ or Security+
  • Associate degree or technical coursework in information technology, business administration, supply chain management, or a related field
  • One or more years of experience in a help desk, call center, retail technology support, inventory, warehouse, or shipping and receiving role
  • Experience with:
    • ManageEngine ServiceDesk Plus or a comparable IT service management and ticketing platform
    • AssetWorks eQUIP or a comparable IT asset or property management system
    • UKG or a comparable HR platform
  • Familiarity with:
    • Microsoft Entra ID, Intune, and MFA enrollment
    • Workstation imaging, provisioning, and peripheral troubleshooting
    • Government Property concepts under FAR 52.245-1, including receipt, tagging, physical inventory, and turn-in

RESPONSIBILITIES
Enterprise Service Desk Support (Approximately 50%)
  • Answer the Enterprise Service Desk phone line and serve as the first point of contact for end users
  • Monitor the enterprise help mailbox, triage incoming requests, and convert them into service desk tickets
  • Create, categorize, prioritize, and update tickets in ManageEngine ServiceDesk Plus with accurate and complete detail
  • Escalate issues beyond Tier 1 scope to senior analysts, infrastructure, or cyber operations with full documentation of steps already taken
  • Follow up on open tickets, keep users informed of status, and confirm resolution before closing
  • Assist with workstation setup and provisioning, updates, and Azure enrollment
  • Support basic troubleshooting of laptops, desktops, monitors, docking stations, printers, mobile devices, and peripherals
  • Assist users with VPN connectivity, remote access, and enterprise collaboration tools under the guidance of senior analysts
  • Provide onboarding support for new employees, including workstation setup and initial credential distribution
  • Document troubleshooting steps and recurring solutions, and contribute to service desk knowledge base articles
  • Maintain customer service standards and meet established response and resolution targets

Enterprise Property Support (Approximately 50%)
  • Assist the Enterprise Property Manager with daily operations for Astrion corporate property and Government Property managed from the Huntsville, AL facility
  • Prepare and issue equipment to new hires, verifying serial numbers and asset tags and collecting signed hand receipts
  • Process equipment turn-in for terminations and role changes, including recovery, inspection, sanitization coordination, and return to stock
  • Complete assigned onboarding and offboarding property tasks received from the UKG HR platform
  • Enter and update property records in the AssetWorks eQUIP property system so issuance and turn-in records stay current
  • Document all property moves in the ManageEngine Enterprise Service Desk platform via service desk tickets
  • Receive, inspect, tag, and shelve incoming equipment, and stage assets for upcoming issuance
  • Support annual and cycle physical inventories by scanning, counting, and reconciling to the system of record, and report discrepancies to the Enterprise Property Manager
  • Maintain organized and secure property storage and staging areas, and monitor stock levels for common equipment
  • Assist with preparing excess, damaged, or end-of-life equipment for disposition or destruction
  • Promptly report suspected loss, theft, damage, or destruction (LTDD) of property and assist in gathering supporting documentation
  • Assist with audit and self-assessment preparation by pulling property records and files for review
  • Coordinate with Human Resources, the Enterprise Service Desk, and the Enterprise Property Manager so property actions are completed accurately and on time
  • Perform additional duties as assigned

WORK ENVIRONMENT
  • Onsite role located in Huntsville, AL, Monday through Friday
  • Time divided approximately evenly between service desk and property support, with daily priorities set by the supervisor
  • Fast-paced enterprise IT environment supporting internal users and mission operations
  • Collaborative team environment with regular interaction across the service desk, infrastructure, cybersecurity, human resources, and property teams
  • Requires periodic lifting and movement of IT equipment and time spent in property storage and staging areas
  • Entry-level position with a growth path into IT support or property and asset management, including support for relevant certifications

Apply