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Entry Level Customer Support Jobs in Raleigh, NC

Act as the single point of contact for customer questions and concerns. * Communicate with ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Showing results 21-40

Entry Level Customer Support information

See Raleigh, NC salary details

$10

$20

$30

How much do entry level customer support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level customer support in Raleigh, NC is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Raleigh, NC?

The most popular types of Customer Support jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Customer Support jobs in Raleigh, NC?

For Entry Level Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Raleigh, NC look for?

The top searched job categories for Entry Level Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Customer Support jobs?

Cities near Raleigh, NC with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,340 per year, or $20.4 per hour.

Entry Level Electrical Engineer

Rogers Freels & Associates Inc

Cary, NC

Full-time

Re-posted 5 days ago


Job description

RFA Engineering (www.rfamec.com) develops embedded software and electronics for our world-class clients in the areas of precision agriculture and vehicle electrification. We are seeking an experienced candidate to become an integral part of our engineering team. The selected candidate will work with an experienced engineering staff using state-of-the-art engineering tools & processes. This position will operate onsite at our customer's engineering and manufacturing facility.

Entry Level Electrical Engineer

RFA Engineering is seeking an Electrical Engineer to support the development of electrical systems and embedded software that control vehicle operation and functionality. This role focuses on designing, integrating, and validating robust electronic and connectivity solutions for on- and off-road vehicles operating in harsh environments. The ideal candidate enjoys hands-on engineering, cross-functional collaboration, and solving complex system-level challenges.

Responsibilities

  • Design new systems and enhance existing electrical and software solutions for rugged vehicle applications

  • Capture, analyze, and translate customer and system requirements into scalable architectures and detailed designs

  • Break down high-level requirements into mid-level architectures and detailed design documentation

  • Develop, program, debug, and integrate embedded software with electronic hardware

  • Create, review, and execute hardware and software testing strategies for complex systems

  • Perform device-level, integration-level, and system-level testing and validation using appropriate tools

  • Review test results and provide feedback, including recommendations for additional test cases

  • Conduct root cause analysis and troubleshooting for system and machine-level issues

  • Collaborate closely with software, electrical, and mechanical engineers to ensure system compatibility and performance

  • Support verification and validation activities to ensure products meet functional and performance requirements

Requirements

  • Bachelor of Science degree in Electrical Engineering, Software Engineering, Computer Engineering, or a related field

  • Ability to interpret software requirements, electrical schematics, and test documentation

  • Experience with troubleshooting, diagnostics, and root cause analysis

  • Hands-on experience using development and debugging tools such as oscilloscopes, multimeters, and logic analyzers

Desired Attributes

    • Experience with basic electronic components and hardware systems (e.g., op amps, FETs, transducers, A/D converters)

    • Familiarity with wireless communication technologies such as Bluetooth, Wi-Fi, and cellular systems

    • Experience working with CAN-based networks (e.g., J1939)

    • General understanding of off-road equipment, vehicles, or industrial machinery

    • Self-motivated with a strong sense of ownership and a problem-solving mindset

    • Strong analytical and mathematical skills

    • Effective verbal and written communication skills

    Visa sponsorship is NOT available for this position.

    About RFA Engineering

    RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural, construction, mining, recreational, industrial, and special machines. Our work includes concept development, product design, documentation, problem-solving, simulation, optimization, and testing of components, systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis, branch office in Dubuque, IA, and at numerous customer sites throughout the U.S.
    Competitive Benefits

    • Health and Dental Insurance
    • TelaDoc Healthiest You
    • Supplemental Vision Insurance
    • Company Paid Life Insurance
    • Company Paid Long-Term Disability
    • Short-term Disability
    • Retirement Savings Account (Traditional 401k & Roth 401k)
    • Flexible Spending Plan Dependent Care
    • HSA for Medical Expenses
    • Bonus Plan (Exempt Employees Only)
    • Paid Time Off (PTO)
    • Paid Holidays
    • Bereavement Leave
    • Employee Assistance Programs (EAP)
    • Education Assistance

    Equal Opportunity and Veteran Friendly