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Entry Level Customer Support Jobs in Raleigh, NC

GUZMAN MOVING & STORAGE

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Admin Assistant

Raleigh, NC · On-site

$20/hr

... customer support and respond to inquiries * Coordinate office activities and operations * Assist with general administrative tasks to support team efficiency Preferred Qualifications * Entry-level ...

International Business Concepts Inc

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Entry Level Sales Representative

Raleigh, NC · On-site

$65K - $80K/yr

... support for a career in sales, telecommunications, marketing, customer service, and management ... The Entry Level Sales Representative will be responsible for developing long lasting relationships ...

International Business Concepts Inc

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Entry Level Sales Representative

Raleigh, NC · On-site

$65K - $80K/yr

... support for a career in sales, telecommunications, marketing, customer service, and management ... The Entry Level Sales Representative will be responsible for developing long lasting relationships ...

GeoSonics/Vibra-Tech Inc.

Field Technician

Raleigh, NC · On-site

$19.25 - $26.25/hr

... entry level Field Technician to join our team at our Raleigh, North Carolina location. As a Field ... Provide service and customer support during field visits * Follow company procedures and protocol

GeoSonics/Vibra-Tech Inc.

Field Technician

Raleigh, NC · On-site

$19.25 - $26.25/hr

... entry level Field Technician to join our team at our Raleigh, North Carolina location. As a Field ... Provide service and customer support during field visits * Follow company procedures and protocol

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Raleigh, NC

Entry Level Customer Support information

See Raleigh, NC salary details

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How much do entry level customer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level customer support in Raleigh, NC is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Raleigh, NC? The most popular types of Customer Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Customer Support jobs in Raleigh, NC? For Entry Level Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Customer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Customer Support jobs? Cities near Raleigh, NC with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,340 per year, or $20.4 per hour.

Admin Assistant

GUZMAN MOVING & STORAGE

Raleigh, NC • On-site

$20/hr

Part-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a reliable Admin Assistant to support a small team in our Downtown Raleigh office. This role reports directly to the Executive and Office Manager and involves managing various office tasks primarily through independent work, with occasional local travel.

Responsibilities

  • Manage calendars and schedule appointments
  • Provide customer support and respond to inquiries
  • Coordinate office activities and operations
  • Assist with general administrative tasks to support team efficiency

Preferred Qualifications

  • Entry-level experience in administrative support
  • High school diploma or equivalent