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Entry Level Customer Support Jobs in Graham, NC (NOW HIRING)

Customer Experience Representative

Durham, NC · On-site

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We make sure at HomeTeam you have the tools, support, and training they need to deliver a ... Basic / entry level understanding of computers * Entry level skill on use of company telephone ...

Customer Experience Representative

Durham, NC · On-site

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and ... Basic / entry level understanding of computers * Entry level skill on use of company telephone ...

Coach and support a team of agents to reach and exceed performance goals Lead by example through ... customer service, sales, or team leadership is a plus No degree or experience required but ...

New

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Entry Level Electrical Engineer

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will operate onsite at our customer's engineering and manufacturing facility. Entry Level Electrical Engineer RFA Engineering is seeking an Electrical Engineer to support the ...

Act as the single point of contact for customer questions and concerns. * Communicate with ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...

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Entry Level Customer Support information

See Graham, NC salary details

$8

$16

$24

How much do entry level customer support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level customer support in Graham, NC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Graham, NC?

The most popular types of Customer Support jobs in Graham, NC are:

What are popular job titles related to Entry Level Customer Support jobs in Graham, NC?

For Entry Level Customer Support jobs in Graham, NC, the most frequently searched job titles are:

What cities near Graham, NC are hiring for Entry Level Customer Support jobs?

Cities near Graham, NC with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,007 per year, or $16.8 per hour.

Entry Level Customer Service Rep

Smart Stack Impact

Greensboro, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

Description

Job Overview:
   Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. 
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise
  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment

Benefits
  • Competitive salary range: $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities