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Entry Level Customer Support Jobs in Graham, NC (NOW HIRING)

Southern States

Customer Service Retail Admin

Reidsville, NC · On-site

$16 - $21.50/hr

This multi-level role ranges from entry-level customer support and bookkeeping to senior-level customer relations, office administration, and coordination of high volume or large revenue orders.

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Fastenal

Customer Supply Chain Support

Burlington, NC · On-site

Customer Supply Chain Support 2144 W Hanford Rd, Burlington, NC 27215 NC042 In Plant Store ... This is an entry level position where you will build a foundation of experience in customer ...

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Entry Level Customer Support information

See Graham, NC salary details

$8

$16

$24

How much do entry level customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer support in Graham, NC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.75 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Graham, NC?

The most popular types of Customer Support jobs in Graham, NC are:

What job categories do people searching Entry Level Customer Support jobs in Graham, NC look for?

The top searched job categories for Entry Level Customer Support jobs in Graham, NC are:

What cities near Graham, NC are hiring for Entry Level Customer Support jobs?

Cities near Graham, NC with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,007 per year, or $16.8 per hour.

Entry Level Customer Service Rep

Smart Stack Impact

Greensboro, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Description

Job Overview:   Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. 
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise
  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment

Benefits
  • Competitive salary range: $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities