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Customer Support Associate Jobs in Graham, NC (NOW HIRING)

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Support Associate - Soma

Durham, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Morrisville, NC · On-site

$16 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Greensboro, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Greensboro, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Durham, NC · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Durham, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Durham, NC · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Support Associate - Soma

Durham, NC · On-site

$16.50 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Raleigh, NC · On-site

$16.50 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Durham, NC · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Customer Support Associate information

See Graham, NC salary details

$9

$16

$22

How much do customer support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support associate in Graham, NC is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Graham, NC?

The most popular types of Customer Support jobs in Graham, NC are:

What job categories do people searching Customer Support Associate jobs in Graham, NC look for?

The top searched job categories for Customer Support Associate jobs in Graham, NC are:

What cities near Graham, NC are hiring for Customer Support Associate jobs?

Cities near Graham, NC with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,462 per year, or $16.1 per hour.

Administrative Support Associate

Dival Safety Equipment

Greensboro, NC • On-site

$16 - $20/hr

Full-time

Posted 21 days ago


DiVal Safety rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

289th of 416 rated retail wholesalers


Job description

Administrative Support Associate
DiVal Safety Equipment – Greensboro, NC

DiVal Safety Equipment, a leader in the industrial safety, Fire, and EMS distribution business, is looking for credible and motivated Operations Generalist with a “whatever it takes” attitude.

Candidates must possess -

  • Positive Energy and enjoy assisting and serving others.
  • Make the customers experience positive, productive, and enjoyable
  • Strong Productive Work Ethic and Sense of Urgency
  • Ability to manage multiple tasks
  • Willingness to learn and develop personally and professionally

The main responsibility of this position is to provide accurate and efficient Services & Quality Customer support with safety being a priority.

Duties and Responsibilities -

  • Always focus on safety – safety training and direction must be always adhered to.
  • PAPR (powered air purifying respirator) handout/training on use (50 a month)
  • Radiation dosimetry swap out each month (200 plus badges)
  • Industrial hygiene letter review/signature with team members
  • Assistance with tracking industrial hygiene equipment calibration (scheduling, shipping, etc)
  • Maintenance of direct read monitors (assistance with bump testing, etc)
  • Calibrate gas detection instruments.
  • Provide customer onsite Vendor Managed Inventory replenishment of PPE products for customers as scheduled
  • Report any existing or potential safety concerns to management.
  • Reporting directly to Toyota Leadership in alignment with other members of the management team.
  • Perform additional duties that may arise and assigned by management.

Skills and Requirements -

  • Ability to pass a NON D.O.T. physical with drug screen.
  • Strong organizational, detail oriented, self-motivated and strong time management skills
  • Proficient computer skills necessary, including Word & Excel. AS400 experience a plus
  • Ability to lift up to 50 lbs. on a repetitive basis.
  • Valid Driver’s License.
  • Experience with handheld equipment, like RF scanners, palm devices, and/or tablets. (Preferred)
  • Previous administrative work preferred.
  • High school diploma / GED equivalent.

What DiVal Safety employees say

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