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Customer Support Associate Jobs in Graham, NC (NOW HIRING)

Store Support

Raleigh, NC ยท On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Burlington, NC ยท On-site

$12.50 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Hillsborough, NC ยท On-site

$12.75 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Raleigh, NC ยท On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Greensboro, NC ยท On-site

$14.50 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Hillsborough, NC ยท On-site

$12.75 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Durham, NC ยท On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Apex, NC ยท On-site

$11.50 - $14.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Showing results 41-60

Customer Support Associate information

See Graham, NC salary details

$9

$16

$22

How much do customer support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support associate in Graham, NC is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Graham, NC?

The most popular types of Customer Support jobs in Graham, NC are:

What job categories do people searching Customer Support Associate jobs in Graham, NC look for?

The top searched job categories for Customer Support Associate jobs in Graham, NC are:

What cities near Graham, NC are hiring for Customer Support Associate jobs?

Cities near Graham, NC with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,462 per year, or $16.1 per hour.

Retail Store Customer Support

JOB OPPORTUNITIES

Pittsboro, NC โ€ข On-site

$13 - $15/hr

Part-time

Retirement

Re-posted 15 days ago


Job description

HARDWARE GENERAL
Please READ the Job Requirements in Their Entirety Before Applying. Serious Applicants Only.
Are you looking for an opportunity in a dynamic retail environment?
Hardware General True Value is excited to welcome enthusiastic individuals to join our team for Part-Time and Temporary Opportunities with potential to convert to Full Time positions! Whether you’re retired and looking to stay active or seeking part-time work without overcommitting, we have a place for you. Enjoy working with high-quality products, delivering excellent customer service, and being part of a friendly, supportive workplace.
Requirements & Responsibilities:
  • Provide prompt, courteous, and outstanding customer service while fostering positive interactions.
  • Communicate effectively, both verbally and in writing.
  • Operate a cash register efficiently and accurately, following company policies and procedures.
  • Possess basic DIY skills and familiarity with hardware and home improvement products.
  • Work both independently and collaboratively as part of a team.
  • Be available for morning, afternoon, and weekend shifts, with flexibility for short-notice schedule changes.
  • Physically capable of standing, walking, and remaining active for extended periods.
  • Regularly required to sit, stand, bend, reach, push, pull, lift, and walk throughout the store while handling merchandise up to 40 pounds.
  • Perform daily cleaning duties to company standards, ensuring a safe, organized, and welcoming store environment.
  • Safely operate store equipment, including electric/manual hand jacks, floor scrubbers, key machines, cutting tools, and ladders.
  • Maintain strong attention to detail, organization, and ability to multi-task efficiently.
  • At least 2 years of experience in a related field preferred.
Available Departments
We offer part-time positions across multiple departments, including:
Paint, Plumbing & Electrical
Grilling & Outdoor
Rental & Shipping
Gardening
Hardware
Shipping & Handling

Employee Benefits

✔ Competitive pay based on experience and skills
✔ Employee discounts
✔ Retirement/401(k) plans *
✔ Flexible schedules
(* For eligible full-time employees)
Join Our Team!

Hardware General True Value is an Equal Opportunity Employer committed to fostering a dynamic and inclusive workplace. If you're passionate about customer service and hardware retail, apply now to become part of our team and do what you love every day!