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Entry Level Customer Support Jobs in Washington (NOW HIRING)

Fastenal

Customer Supply Chain Support

Sterling, VA · On-site

$15 - $20/hr

Customer Supply Chain Support 42615 Trade W Dr, Sterling, VA 20166 VA026 Single Customer Store ... This is an entry level position where you will build a foundation of experience in customer ...

Inadev

Junior Support Desk Analyst

Reston, VA · Hybrid

$45K - $55K/yr

... - Entry-level IT, customer support, or service-management certification - Familiarity with AI-assisted support tools, knowledge search, or ticket summarization

Inadev

Junior Support Desk Analyst

Reston, VA · On-site

$45K - $55K/yr

... - Entry-level IT, customer support, or service-management certification - Familiarity with AI-assisted support tools, knowledge search, or ticket summarization

Inadev

Junior Support Desk Analyst

Reston, VA · On-site

$45K - $55K/yr

... - Entry-level IT, customer support, or service-management certification - Familiarity with AI-assisted support tools, knowledge search, or ticket summarization Salary Description $45,000-$55,000 ...

GeneDx

Billing Support Specialist I

Gaithersburg, MD · On-site

$20.75 - $28/hr

... entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client ...

NoeCee Global, Inc

Entry Level Marketing

Washington, DC · On-site

$49K - $61K/yr

... as Entry-Level Marketing role. This role is ideal for those excited to build professional ... Support sales activities, new customer onboarding, and lead-generation efforts * Assist with brand ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Washington

Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Washington?

The most popular types of Customer Support jobs in Washington are:

What are popular job titles related to Entry Level Customer Support jobs in Washington?

For Entry Level Customer Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Washington look for?

The top searched job categories for Entry Level Customer Support jobs in Washington are:

What cities in Washington are hiring for Entry Level Customer Support jobs?

Cities in Washington with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Entry Level Sales Representative

Woodbridge, VA

Agon, Inc.
IT Services • 1 - 10 employees
Learn more about Agon, Inc.external

Full-time

Posted 22 days ago

Job description

Entry Level Sales Representative


Agon | In-Person Customer Interaction | Entry-Level Sales


Are you energetic, people-focused, and ready to launch a career where every conversation can lead to growth? Agon is seeking an Entry Level Sales Representative who thrives on connecting with customers, understanding their needs, and guiding them toward the right solutions. This is an ideal role for someone who enjoys direct client interaction, relationship-driven sales, and developing strong communication skills.


What You’ll Do

  • Engage with customers through in-person outreach and sales presentations
  • Build rapport quickly to understand customers' technology needs and recommend products and services
  • Support the sales team by generating interest, creating positive first impressions, and driving conversions
  • Represent Agon with professionalism, enthusiasm, and a customer-first mindset
  • Maintain accurate tracking of interactions, feedback, and progress
  • Learn foundational sales skills and grow into more advanced roles as you develop

What We’re Looking For

  • Strong communication and people skills
  • A positive, coachable attitude
  • Interest in sales, customer interaction, and business development
  • Ability to thrive in a fast-paced, team-oriented environment
  • Reliability and a strong sense of professionalism
  • Previous customer-facing experience is helpful but not required

What Agon Offers


  • Hands-on training and continuous skill development
  • Our pay structure gives you the confidence of hourly wages and the opportunity to earn more through commissions and bonuses every week
  • A supportive, growth-focused environment with like-minded team members
  • Opportunities for advancement based on performance, not tenure
  • Exposure to multiple areas of business, including sales, customer engagement, and leadership
  • Networking opportunities with industry professionals
  • Competitive entry-level compensation structure with performance incentives