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Entry Level Customer Support Jobs in Washington (NOW HIRING)

Ceal Consulting

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Sales Customer Service Representative (Full-Time)

Reston, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Collect customer information to complete sales

Ceal Consulting

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Sales Customer Service Representative (Full-Time)

Reston, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Collect customer information to complete sales

Ceal Consulting

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Entry Level Sales Support Associate

Chantilly, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry-Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Ceal Consulting

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Entry Level Sales Support Associate

Chantilly, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry-Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Washington?

The most popular types of Customer Support jobs in Washington are:

What are popular job titles related to Entry Level Customer Support jobs in Washington?

For Entry Level Customer Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Washington look for?

The top searched job categories for Entry Level Customer Support jobs in Washington are:

What cities in Washington are hiring for Entry Level Customer Support jobs?

Cities in Washington with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Entry Level Customer Service/Benefits Specialist

Bowie, MD

Zuzick Organization of Globe Life
Insurance Services • 1 - 5K employees
Learn more about Zuzick Organization of Globe Lifeexternal

$16.50 - $22/hr

Full-time

Posted 8 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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