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Entry Level Customer Support Jobs in Washington (NOW HIRING)

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

New

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

New

Ceal Consulting

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Entry Level Sales Support Associate

Fairfax, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

Ceal Consulting

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Entry Level Sales Support Associate

Fairfax, VA · On-site

$45K - $55K/yr

Our team is growing, and we are looking for an Entry Level Sales Support Associate to join our customer-focused retail team. This full-time position offers hands-on training, professional development ...

ASM Research

Tier 1 Agent (Shift 2)

Arlington, VA · On-site

$21.50 - $28.50/hr

Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise ... Serve as a customer-facing support resource by responding to incidents, providing timely status ...

New

ASM Research

Tier I Agent (Shift 3)

Arlington, VA · On-site

$21.50 - $28.50/hr

Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise ... Serve as a customer-facing support resource by responding to incidents, providing timely status ...

New

ROCS Grad Staffing

Office Assistant (Entry Level)

Reston, VA · On-site

$17.75 - $24.25/hr

Provide operational support to client team. Learn the industry from the ground up, starting with ... Strong customer service skills * Highly analytical * Possess an entrepreneurial spirit * Strong ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Washington? The most popular types of Customer Support jobs in Washington are:
What are popular job titles related to Entry Level Customer Support jobs in Washington? For Entry Level Customer Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Washington look for? The top searched job categories for Entry Level Customer Support jobs in Washington are:
What cities in Washington are hiring for Entry Level Customer Support jobs? Cities in Washington with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Washington as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.
Entry Level Customer Training Specialist-Traveling

Entry Level Customer Training Specialist-Traveling

The Reynolds and Reynolds Company

Washington, DC • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

95th of 209 rated software companies

Job description

Position Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
#LI-Remote
Requirements
Bachelor's degree or equivalent experience; Ability to travel 80% of the time; Outgoing, friendly personality; Strong written and verbal communication skills; Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years; Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Reynolds and Reynolds logo

About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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