Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Client Support Associate
Jessup, MD · On-site
$65K/yr
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Client Support Associate
Jessup, MD · On-site
$65K/yr
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Client Support Associate
Jessup, MD · On-site
$65K/yr
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Client Support Associate
Jessup, MD · On-site
$65K/yr
Job Summary As a Client Support Associate at Verano, you will be at the forefront of ensuring the ... Gather feedback from dispensary staff regarding our products, services, and overall customer ...
Customer Support Specialist
Washington, DC · On-site
$20.50 - $27.50/hr
About the job Customer Support Specialist Position Overview: We are searching for a reliable and ... High school diploma or Associate degree preferred * Strong organizational and time-management ...
Customer Support Specialist
Washington, DC · On-site
$20.50 - $27.50/hr
About the job Customer Support Specialist Position Overview: We are searching for a reliable and ... High school diploma or Associate degree preferred * Strong organizational and time-management ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
Washington, DC · On-site
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III
$19.25 - $25/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Support Associate Jobs
Washington, DC · On-site
$21.32/hr
Records Support Associate I RECORDS SUPPORT ASSOCIATE I CLASSIFICATION: Non-Exempt SECURITY ... Excellent customer service skills. DUTIES/TASKS: Perform record retirement projects. Ability to ...
Support Associate Jobs
Washington, DC · On-site
$21.32/hr
Records Support Associate I RECORDS SUPPORT ASSOCIATE I CLASSIFICATION: Non-Exempt SECURITY ... Excellent customer service skills. DUTIES/TASKS: Perform record retirement projects. Ability to ...
Customer Support Specialist
$17.50 - $25.50/hr
We are searching for a reliable and detail-oriented Customer Support Specialist to assist with ... High school diploma or Associate degree preferred * Strong organizational and time-management ...
Quick apply
Customer Support Specialist
$17.50 - $25.50/hr
We are searching for a reliable and detail-oriented Customer Support Specialist to assist with ... High school diploma or Associate degree preferred * Strong organizational and time-management ...
Support Associate
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
Support Associate
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
Records Support Associate III with Security Clearance
$19.25 - $24.75/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Records Support Associate III with Security Clearance
$19.25 - $24.75/hr
Kadiak, LLC is seeking experienced, motivated, career and customer-oriented Records Support Associate III. The Records Support Associate Level III provides support to the Government staff by ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Sales Support Associate
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Sales Support Associate
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Quick apply
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Interact with customers via webinar, phone and email * Assist with inbound and outbound calls * Be ...
Support Associate - Soma
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Soma
$16 - $20/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$17.65 - $22.05/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
$17.65 - $22.05/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Bethesda, MD · On-site
$17.65 - $22.05/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - Chico's
Bethesda, MD · On-site
$17.65 - $22.05/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Customer Support Associate information
See Washington salary details
$13.61 - $15.30
1% of jobs
$15.30 - $16.98
5% of jobs
$16.98 - $18.66
16% of jobs
$18.85 is the 25th percentile. Wages below this are outliers.
$18.66 - $20.34
23% of jobs
The median wage is $20.96 / hr.
$20.34 - $22.03
12% of jobs
$22.03 - $23.71
11% of jobs
$25.27 is the 75th percentile. Wages above this are outliers.
$23.71 - $25.39
7% of jobs
$25.39 - $27.08
9% of jobs
$27.08 - $28.76
7% of jobs
$28.76 - $30.44
5% of jobs
$30.44 - $32.13
3% of jobs
$13
$22
$32
How much do customer support associate jobs pay per hour?
As of May 28, 2026, the average hourly pay for customer support associate in Washington is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?
To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.
What are some common challenges Customer Support Associates face, and how can they be managed effectively?
Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.
What are Customer Support Associates?
Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.
What do you do as a customer service associate?
A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
What are the most commonly searched types of Customer Support jobs in Washington? The most popular types of Customer Support jobs in Washington are:
What are popular job titles related to Customer Support Associate jobs in Washington? For Customer Support Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Washington look for? The top searched job categories for Customer Support Associate jobs in Washington are:
- Entry Level Servicenow
- Work From Home Essilor Luxottica
- Bosch Customer Service Representative
- Remote Customer Support Representative
- Non Union To 20 Hr Customer Service
- Work From Home Bilingual Spanish Customer Service
- No Experience Customer Support
- Work From Home Customer Support
- Director Customer Support
- Freelance Airbnb Live Chat Support
What cities in Washington are hiring for Customer Support Associate jobs? Cities in Washington with the most Customer Support Associate job openings:
$65K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Verano rating
7.0
Based on 49 frontline employees who took The Breakroom Quiz
6th of 29 rated cannabis dispensaries
Job description
Job Summary
As a Client Support Associate at Verano, you will be at the forefront of ensuring the satisfaction and success of our dispensary partners. This role is pivotal in delivering exceptional service to dispensary staff, implementing effective in-store activations, and fostering strong relationships with our clients. The ideal candidate will possess excellent communication skills, a passion for the cannabis industry, and a drive to uphold brand excellence.
This is a remote position with significant travel required throughout the assigned territory. Candidates should ideally be based on the Eastern Shore of Maryland to best support regional coverage and maintain close proximity to key clients and partners. The role offers flexibility in day-to-day work location, balanced with regular in-person engagement across the territory.
Essential Duties and Responsibilities
Verano Base Pay
$65,000
Actual pay is based on experience, qualifications, and location of the role. Roles may be eligible for annual bonus program based on individual and company performance.
Benefits:
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. This role will require travel at 20-50% of the time
Working Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
As a Client Support Associate at Verano, you will be at the forefront of ensuring the satisfaction and success of our dispensary partners. This role is pivotal in delivering exceptional service to dispensary staff, implementing effective in-store activations, and fostering strong relationships with our clients. The ideal candidate will possess excellent communication skills, a passion for the cannabis industry, and a drive to uphold brand excellence.
This is a remote position with significant travel required throughout the assigned territory. Candidates should ideally be based on the Eastern Shore of Maryland to best support regional coverage and maintain close proximity to key clients and partners. The role offers flexibility in day-to-day work location, balanced with regular in-person engagement across the territory.
Essential Duties and Responsibilities
- Act as the primary point of contact for dispensary staff, providing timely support, addressing inquiries, and delivering comprehensive product information.
- Collaborate with Marketing to execute in-store activations and promotional events aimed at increasing brand visibility and driving sales within dispensaries.
- Coordinate the distribution of promotional merchandise and items to dispensary staff to enhance brand awareness and foster loyalty.
- Regularly audit dispensary menus to ensure accurate representation of our product offerings and promptly update as necessary.
- Conduct training sessions and distribute educational materials to dispensary staff to enhance product knowledge and sales effectiveness.
- Organize and conduct in-store training sessions to educate dispensary staff on product features, benefits, and best practices for sales and customer service.
- Possess reliable transportation to travel to various dispensary locations for in-person engagements and activations.
- Occasionally provide food or beverage items during in-store activations or training sessions to enhance the customer experience.
- Gather feedback from dispensary staff regarding our products, services, and overall customer experience to identify areas for improvement and inform strategic decisions. Track and report on key performance metrics such as event attendance, sales conversions, and customer feedback.
- Represent the brand at industry events, trade shows, and community gatherings, networking with potential customers and partners to expand brand reach.
- Maintain a positive and professional image of the brand, adhering to company values and guidelines, including proper attire.
- Stay informed about industry trends, competitor activities, and regulatory changes to ensure our brand remains competitive and compliant.
- Other duties as assigned by management
- Bachelor's Degree or equivalent work marketing or business experience.
- Previous experience in customer service, sales, or marketing, preferably in the cannabis industry
- Strong strategic and critical thinking capabilities.
- Ability to manage multiple priorities in a fast-paced environment.
- High level of integrity and strict adherence to protecting confidential information.
- Excellent written and oral communication skills.
- Proven background of leading through influence.
- Organized and detail oriented with ability to execute change management.
- Solid project management, conflict resolution and people management skills..
- Exceptional interpersonal communication skills.
- Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels
Verano Base Pay
$65,000
Actual pay is based on experience, qualifications, and location of the role. Roles may be eligible for annual bonus program based on individual and company performance.
Benefits:
- Medical, dental, and vision insurance
- 401(k) matching
- Paid holidays
- Paid time off
- Product discounts
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. This role will require travel at 20-50% of the time
Working Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
About Verano
Sourced by ZipRecruiter
Industry
Offices of health practitioners
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US