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Entry Level Customer Success Jobs in Portland, OR

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Entry Level Customer Success information

See Portland, OR salary details

$34.5K

$88.1K

$148.5K

How much do entry level customer success jobs pay per year?

As of Sep 8, 2026, the average yearly pay for entry level customer success in Portland, OR is $88,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $105,000.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Portland, OR?

The most popular types of Customer Success jobs in Portland, OR are:

What are popular job titles related to Entry Level Customer Success jobs in Portland, OR?

For Entry Level Customer Success jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Entry Level Customer Success jobs?

Cities near Portland, OR with the most Entry Level Customer Success job openings:

Infographic showing various Entry Level Customer Success job openings in Portland, OR as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $88,090 per year, or $42.4 per hour.

Sales Representative Entry-Level

Summit Business Group

Vancouver, WA • On-site

$40K - $70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Respond to client inquiries via email and phone.

  • Schedule and conduct client meetings to assess needs.

  • Generate new leads through cold calling and networking.


Job description

Position: Sales Representative Entry-Level

Company Overview:

Join Summit Business Group, where we turn ambition and determination into success in the thriving world of insurance sales. At Summit, we believe in a collaborative, team-driven environment that promotes excellence, resilience, and a positive attitude. With our comprehensive training and ongoing support, you'll be empowered to achieve your career goals and make a meaningful impact.

Role Summary:

We're on the lookout for enthusiastic and driven individuals to join our sales team! This entry-level position is ideal for anyone eager to embark on a rewarding career, regardless of prior sales experience. We prioritize qualities like resilience, adaptability, and a genuine passion for helping others. If you possess a competitive spirit and a commitment to excellence, you'll thrive at Summit as you embrace new challenges and achieve success in insurance sales.

Ideal Candidate Profile:

  • Self-motivated and confident

  • Disciplined with a strong sense of purpose

  • Skilled at overcoming challenges and closing sales

  • Ready to commit to full-time hours

  • Proven track record of high performance in personal or professional pursuits

  • Passionate about making a positive difference

  • Thrives in a dynamic and fast-paced environment

Position Overview: As an insurance agent with us, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.

Responsibilities:

  • Respond to client inquiries via email and phone

  • Schedule and conduct client meetings to assess needs

  • Build and maintain relationships with local businesses

  • Generate new leads through cold calling and networking

  • Set and achieve monthly and quarterly sales goals

  • Collaborate with team members and managers as needed

  • Maintain accurate records of sales activities

Compensation and Benefits:

  • A competitive weekly draw pay with commission and bonuses from the start.

  • Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.

  • Short sales cycle, typically less than 3 business days.

  • CRM and classroom and field training.

  • Licensing reimbursement (of state fees)

  • Extensive ongoing training and professional development opportunities

  • Opportunities for advancement and career growth

  • Supportive and inclusive company culture

Additional Qualifications:

  • Health & Life general lines license preferred (or willingness to obtain)

  • Bachelor's degree or equivalent work experience

  • Relevant sales experience considered a plus

How to Apply: If you are ready to embark on a fulfilling career in sales and make a difference in people's lives, we want to hear from you! Submit your resume and cover letter detailing your qualifications and why you are passionate about joining our team.

Summit is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Visit us at: https://www.yoursummitinsurance.com/