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Entry Level Customer Success Jobs in Portland, OR

Trilogy Enterprises

Be Seen First

Entry Level Sales Representative

Progress, OR · On-site

$45K - $65K/yr

... your success? Trilogy Enterprises is growing our Portland team and looking for motivated ... Previous sales, customer service, hospitality, or retail experience is helpful but not required At ...

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Portland, OR

Entry Level Customer Success information

See Portland, OR salary details

$34.5K

$88.1K

$148.5K

How much do entry level customer success jobs pay per year?

As of Aug 30, 2026, the average yearly pay for entry level customer success in Portland, OR is $88,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $105,000.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Portland, OR?

The most popular types of Customer Success jobs in Portland, OR are:

What are popular job titles related to Entry Level Customer Success jobs in Portland, OR?

For Entry Level Customer Success jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Portland, OR look for?

The top searched job categories for Entry Level Customer Success jobs in Portland, OR are:

What cities near Portland, OR are hiring for Entry Level Customer Success jobs?

Cities near Portland, OR with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Portland, OR as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $88,090 per year, or $42.4 per hour.

Entry-Level Customer Care Representative

Beaverton, OR

Pacific Office Automation
IT Services • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

216th of 366 rated logistics

Good employer

Paid breaks

Recommended by parents

Learn more about Pacific Office Automationexternal

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Pacific Office Automation (POA)

Pacific Office Automation is one of the largest independently owned office technology dealers in the nation. Since 1976, we’ve expanded to 30+ branches across 11 western states, building trusted partnerships with top manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At POA, you’ll join a technology-driven, people-focused company that values growth, collaboration, and opportunity. We invest in our employees through training, certification, and ongoing development to ensure long-term success. Every voice matters here—regardless of title or tenure.

About the Role

We’re seeking an Entry-Level Customer Care Representative to join our Beaverton, OR team. This position is ideal for someone looking to start their professional career in an office environment and grow with a company that promotes from within. You’ll play a key role in delivering excellent customer support while learning the ins and outs of our fast-paced, tech-focused organization. This is a full-time on-site position at our Beaverton, OR office.

What You’ll Do

  • Answer and route incoming support calls in a professional and timely manner.

  • Create and manage support tickets on behalf of customers.

  • Communicate effectively with customers, technicians, and sales teams.

  • Identify and document trends in customer requests or issues.

  • Use computer applications to track, organize, and resolve customer needs.

  • Provide exceptional service to ensure a positive customer experience.

What You’ll Bring

  • Strong phone etiquette, communication, and active listening skills.

  • Ability to multi-task and stay organized in a fast-paced environment.

  • Reliable transportation to our Beaverton office!

  • Attention to detail and a proactive problem-solving mindset.

  • Basic proficiency with Microsoft Word and Excel.

  • 1–2 years of customer service experience preferred (call center or IT ticketing experience a plus).

  • Bilingual skills are a plus!

What We Offer

  • Competitive pay: $17–$19/hr DOE

  • Comprehensive medical, dental, and vision coverage

  • Company-paid life insurance

  • FSA/HSA programs

  • 401(k) with generous company match

  • Paid time off, vacation, and sick leave

  • Ongoing training and professional development

  • Strong team environment with real growth potential

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an Equal Employment Opportunity employer. We celebrate diversity because we know it makes us stronger. All qualified applicants will receive consideration for employment regardless of race, color, national origin, gender, sexual orientation, gender identity, religion, veteran status, disability, or any other protected characteristic.

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