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Entry Level Customer Service Representatives Jobs

1st Phorm

Entry Level Customer Service

Fenton, MO · On-site

$16/hr

FULL TIME ENTRY LEVEL CUSTOMER SERVICE Starting Pay: $16 per hour 1st Phorm is a rapidly growing ... represents more than just a supplement company. It's a movement to help real people get real and ...

FIVE STAR PRINTING AND SIGNS, LLC

Be Seen First

Entry Level Customer Service Representative

Denham Springs, LA · On-site

$12 - $15/hr

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and other clerical and production duties ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. * The Entry level will typically ...

New

GEICO

Entry Level - Customer Service

Yonkers, NY

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

GEICO

Entry Level - Customer Service

Yonkers, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

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Entry Level Customer Service Representatives information

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How much do entry level customer service representatives jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level customer service representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Representatives and how can they be managed?

Entry Level Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and quickly learning product or service details. To manage these, it's helpful to actively listen, remain calm under pressure, and make use of available training and resources. Support from experienced team members and supervisors can also make a significant difference, and most companies offer ongoing coaching to help representatives build confidence and improve their problem-solving skills over time.

What is the difference between Entry Level Customer Service Representatives vs Customer Support Specialists?

AspectEntry Level Customer Service RepresentativesCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, hospitality, and service industriesTechnology, software, and technical product companies
Common Search & Comparison IntentUnderstanding entry-level roles in customer serviceLooking for specialized support roles or technical customer service

Entry Level Customer Service Representatives typically handle general customer inquiries in various industries, focusing on basic support and communication skills. Customer Support Specialists often provide more technical or specialized assistance, especially in tech-related fields. Both roles require strong communication skills, but Customer Support Specialists may need additional technical knowledge or certifications.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, basic problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required. Patience, active listening, and a positive attitude help you stand out in delivering excellent customer experiences. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and supporting company reputation.

What are Entry Level Customer Service Representatives?

Entry Level Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about a company's products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience. This role is often the starting point for a career in customer service, requiring strong communication skills, patience, and the ability to handle various customer concerns. Entry-level representatives usually receive training to familiarize themselves with the company's policies and procedures. While previous experience may not be required, a friendly attitude and a willingness to help are essential.
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What cities are hiring for Entry Level Customer Service Representatives jobs? Cities with the most Entry Level Customer Service Representatives job openings:
What states have the most Entry Level Customer Service Representatives jobs? States with the most job openings for Entry Level Customer Service Representatives jobs include:
What job categories do people searching Entry Level Customer Service Representatives jobs look for? The top searched job categories for Entry Level Customer Service Representatives jobs are:
Entry Level Customer Service Representatives jobs near you
Infographic showing various Entry Level Customer Service Representatives job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, 53% Part Time, and 3% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative-Bilingual

Customer Service Representative-Bilingual

Abel Personnel, Inc

Middle River, MD

$17 - $18.50/hr

Full-time

Dental, Vision

Posted 2 days ago

Job description

Bilingual Customer Service Representative (Spanish/English)
Evening Shift | Full Time
Middle River, MD
Pay: $17.00 – $18.50/hour
  • Earn up to $18.50/hour as a Bilingual (Spanish/English) Representative
Now Hiring Bilingual Customer Service Representatives in Middle River, MD
Abel Personnel is seeking Spanish/English Bilingual Customer Service Representatives for a leading transportation and tolling services program in Baltimore County.
This is an excellent opportunity for candidates seeking:
Customer Service Jobs
Call Center Jobs
Bilingual Jobs
Spanish Speaking Jobs
Customer Support Careers
Entry-Level Customer Service Opportunities
Long-Term Career Growth

What You'll Do
As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
  • Answer inbound customer service calls
  • Assist with account setup and maintenance
  • Process payments and account transactions
  • Resolve customer concerns and questions
  • Explain account information and policies
  • Maintain accurate customer records
  • Meet quality and performance standards
Paid Training
  • Paid Training (4–6 weeks): Monday–Friday, 8:30 AM – 5:00 PM
  • Regular Schedule After Training: Monday–Friday, 11:30 AM – 8:15 PM
  • Occasional Saturdays required, with a scheduled weekday off
Qualifications
  • Bilingual (Spanish/English) strongly preferred
  • Customer service or call center experience (0–1+ years welcome)
  • Strong communication, listening, and problem-solving skills
  • Typing speed of at least 30 WPM
  • Detail-oriented with ability to follow procedures
Requirements
High School Diploma or GED
Age 18+
Strong communication skills
Detail-oriented and dependable
Ability to pass a background check and drug screening

Work Environment
  • Professional call center environment
  • Primarily seated with frequent computer and phone use
  • Occasional standing, walking, and lifting (up to 25 lbs)
Benefits & Perks
  • Paid training program
  • 7 paid holidays
  • Vision and Dental benefits
  • Modern, team-oriented facility
Apply Today
Ready to build a long-term career in customer service?
Apply now for this Bilingual Customer Service Representative job in Middle River, MD and start your next opportunity with Abel Personnel.