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Entry Level Customer Experience Analyst Jobs in Silver Spring, MD

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55K - $125K/yr

Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55 - $125/hr

Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...

US AI

Customer Experience Specialist

North Bethesda, MD · On-site

$55K - $125K/yr

Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...

US AI

Customer Experience Specialist

North Bethesda, MD

$55K - $125K/yr

Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...

Daz

Be Seen First

Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Daz

Be Seen First

Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service ... Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Flagship Carwash

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

JOB TITLE: Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or ... Analyze complaint trends to identify areas for improvement and recommend corrective actions to the ...

Window Nation

Customer Experience Admin

Fulton, MD

$20/hr

The Customer Experience Admin is the first point of contact and facilitator of communication for ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Window Nation

Customer Experience Admin

Fulton, MD · On-site

$17.25 - $23.25/hr

The Customer Experience Admin is the first point of contact and facilitator of communication for ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Window Nation

Customer Experience Admin

Fulton, MD · On-site

$20/hr

The Customer Experience Admin is the first point of contact and facilitator of communication for ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

JCS Solutions LLC

Entry Level Analyst

Fairfax, VA · On-site

$45K - $58K/yr

Job Summary JCS Solutions LLC is seeking an Entry-Level Analyst to support data-driven decision ... Coursework or internship experience in marketing analytics, digital campaign measurement, CRM ...

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All JobsCustomer Experience Analyst JobsEntry Level Customer Experience Analyst JobsEntry Level Customer Experience Analyst Jobs in Silver Spring, MD

Entry Level Customer Experience Analyst information

See Silver Spring, MD salary details

$19

$41

$70

How much do entry level customer experience analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer experience analyst in Silver Spring, MD is $41.88, according to ZipRecruiter salary data. Most workers in this role earn between $33.56 and $47.45 per hour, depending on experience, location, and employer.

What does an entry level customer experience analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by entry level customer experience analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What are the key skills and qualifications needed to thrive as an entry level customer experience analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What are the most commonly searched types of Customer Experience Analyst jobs in Silver Spring, MD?

The most popular types of Customer Experience Analyst jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Customer Experience Analyst jobs in Silver Spring, MD?

For Entry Level Customer Experience Analyst jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Analyst jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Experience Analyst jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Experience Analyst jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Experience Analyst job openings:

Entry Level Customer Experience Analyst jobs near you
Infographic showing various Entry Level Customer Experience Analyst job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,117 per year, or $41.9 per hour.

Customer Experience Representative

Inspire Entrepreneur Academy

Hyattsville, MD • On-site

$16 - $21.75/hr

Full-time

Re-posted 1 hour ago

Job description

Company Description

Inspire Entrepreneur Academy invests in tomorrow's leaders while executing for today's best! We are committed to the individualized customer experience while upholding our company culture of "inspiring collaboration, productivity, and fun" in and out of the work space.

Job Description

The part you'll be playing:

  • You'll be a storyteller, creating and managing a content strategy
  • Support upper management day-to-day activities.
  •  Drive inbound client and candidate leads
  • You will work alongside our Digital Marketing Executive to create integrated campaigns to drive sales and candidate acquisition.
  • Support and manage internal events
  • You will lead on traditional sales campaigns
  • Work alongside sales teams to drive conversions of new customers
  • Track and analyze progress with reporting
  • You will manage the customer feedback
Qualifications

The ideal Candidate:

  • Strong experience sales or marketing
  • Hard work that is a natural leadee
  • Previous experience in consultative selling / 
  • Experience providing high-level customer service 
  • Extremely strong relationship building skills
  • Track-record in meeting and exceeding targets
  • Well organized 
  • A positive, driven and motivated mentality


 

Additional Information

In return you will receive:

  • Product training from industry experts
  • Great discount on products
  • Regular incentives
  • Bonuses

Employment Type: Full-time

Seniority Level: Entry-level

Apply now! Please send us your resume and we will be in contact.

Hours:

9 am - 5.30 pm Monday to Friday

Apply