Entry Level Customer Experience Analyst Jobs in Riverside, CA

About the Role:
Responsible for the review, analysis, and evaluation of credit data for commercial loans. This is an entry level, learning/development role.

• Responsible for collection of financial information and conducting analysis by generating, running, and utilizing system-generated reports.

• Works with clients and Commercial Relationship Managers to analyze loan needs and options available to meet clients' financial goals.

• Spreads financial statements and related information to financial spreadsheets and/or software programs for analysis.

• Analyzes Accounts Receivable, Inventory and other collateral information to determine adequate collateral coverage for Asset Based loans.

• Analyzes financial data related to new and renewal commercial loan requests, including lines of credit, asset-based lines, equipment financing loans and/or commercial real estate loans.

• Conducts credit investigations and prepares credit approval reports and summarizes credit.

• Monitors existing loans to ensure complete conformity with terms.

• Presents facts and offers opinions to Commercial Relationship Managers concerning applicant's credit worthiness.

• Complies with all Federal, State, and local laws/regulations as applicable.

• Provide exemplary customer service to internal and external clients.

• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

• Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

• Takes personal initiative and is a positive example for others to emulate.

• Embraces our vision to become "Business Bank of Choice"

• May perform other duties as assigned.

About You:
Education
Experience

• Less than 1 years - of relevant credit analysis, underwriting experience, commercial or consumer lending experience (Required)

Skills

• Basic analytical and problem-solving skills.

• Strong written and verbal communications skills.

• Basic understanding of banking and credit administration environments

• Basic credit and credit quality skills including accounting, financial statement spreading, and cash flow analysis experience.

• Basic knowledge of credit policies, procedures, practices and documentation.

• Basic understanding of personal and business financial statements and tax returns.

• Basic knowledge of loan documentation and collateral perfection.

• Ability to learn loan origination, financial spreading, and other banking software.

• Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.

• Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.

Travel Requirements

• Occasional

The pay range for this role is $23.00 to $35.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.