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Consumer Cellular Customer Service Jobs in Riverside, CA

Cellular Sales

Verizon Sales Consultant

Chino, CA · On-site

$58 - $110/hr

Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $57,600 ... We partner with our customers to find the best Verizon plans and services for their needs while ...

New

Cellular Sales

Verizon Sales Consultant

Rialto, CA · On-site

$58 - $110/hr

Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $57,600 ... We partner with our customers to find the best Verizon plans and services for their needs while ...

New

Vishay Precision Group Inc.

Be Seen First

Customer Service Representative

Ontario, CA · On-site

$22 - $24/hr

... consumer products, VPG's deep engineering expertise is making the world safer, smarter, and ... We are looking for a dynamic individual to join our team as a Customer Service Representative for ...

New

Swoon Staffing

Customer Service Representative

Irvine, CA · On-site

$22 - $25/hr

We are looking for a motivated Customer Service Representative ("Concierge") to join our Customer ... Experience with IP networks, IoT, Wi-Fi, and consumer hardware/software * Highly organized with ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

... consumer, medical, and other markets. Our commitment to innovation, quality, and customer service ... has made us a trusted partner throughout the electronics industry. Bourns Inc. is seeking an ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site

... consumer, medical, and other markets. Our commitment to innovation, quality, and customer service ... has made us a trusted partner throughout the electronics industry. Bourns Inc. is seeking an ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

... and direct-to-consumer businesses and helps many of the world's leading brands including ... The Customer Service Analyst will fill a key role within our growing business. Responsibilities ...

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All JobsConsumer Cellular Customer Service JobsConsumer Cellular Customer Service Jobs in Riverside, CA

Consumer Cellular Customer Service information

See Riverside, CA salary details

$10

$17

$25

How much do consumer cellular customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for consumer cellular customer service in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.05 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

What does a Consumer Cellular Customer Service do?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

Does Consumer Cellular have remote jobs?

Consumer Cellular Customer Service positions can be available as remote jobs, especially for roles involving phone or online support. These remote customer service jobs typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Availability of remote roles may vary based on company needs and current openings.

What are popular job titles related to Consumer Cellular Customer Service jobs in Riverside, CA?

For Consumer Cellular Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Consumer Cellular Customer Service jobs in Riverside, CA look for?

The top searched job categories for Consumer Cellular Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Consumer Cellular Customer Service jobs?

Cities near Riverside, CA with the most Consumer Cellular Customer Service job openings:

Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,357 per year, or $18 per hour.

Customer Service Representative

Ashtel Studios Inc

Ontario, CA • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

Ashtel Studios is seeking a detail-oriented and customer-focused Customer Service Representative to support our growing portfolio of consumer brands. Reporting to the E-Commerce Manager, this role is responsible for delivering exceptional customer experience by resolving inquiries, managing post-purchase support, and collaborating with internal teams to ensure timely resolutions. The ideal candidate is an excellent communicator who enjoys solving problems and helping customers.

Job Responsibilities

·         Respond to customer inquiries across six consumer brands and two company inboxes, managing approximately 50–100 emails per day.
·         Provide prompt, professional, and solution-oriented support through email, phone, and online marketplaces.
·         Process replacements, refunds, warranty claims, and order adjustments while maintaining accurate documentation.
·         Investigate shipping, fulfillment, and product issues by partnering with Fulfillment, QA, and Production teams.
·         Communicate with customers throughout the resolution process to ensure a positive experience
·         Monitor customer feedback to identify recurring issues and recommend process improvements.
·         Maintain detailed customer records within internal systems.
·         Assist with customer reporting, trends, and insights for the Sales, QA, and E-Commerce teams.
·         Support product launches and promotional initiatives by ensuring customer communications remain accurate and up to date.
·         Maintain established response time and customer satisfaction goals.

Qualifications

·         Previous experience in customer service, e-commerce support, or a similar customer-facing role.
·         Experience supporting high-volume email and customer communications preferred.
·         Bilingual skills are a plus.
·         Proficiency in Microsoft Office (Excel, Word, Outlook, etc.).
·         Excellent written and verbal communication skills.
·         Strong problem-solving and conflict-resolution abilities.
·         Exceptional attention to detail and organizational skills.
·         Ability to manage multiple priorities while maintaining accuracy.
·         Positive, solution-oriented mindset with a passion for delivering excellent customer experiences.
·         Ability to work independently while collaborating effectively with cross-functional teams.