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Consumer Cellular Customer Service Jobs in Riverside, CA

Ultimate LLC

Customer Service Representative

Irvine, CA · On-site

$22/hr

Respond to a variety of consumer inquires, resolving issues, and directing consumers to the ... Provide information on product line and demonstrate our commitment to customer service by following ...

Swoon Staffing

Customer Service Representative

Irvine, CA · On-site

$22 - $25/hr

We are looking for a motivated Customer Service Representative ("Concierge") to join our Customer ... Experience with IP networks, IoT, Wi-Fi, and consumer hardware/software * Highly organized with ...

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All JobsConsumer Cellular Customer Service JobsConsumer Cellular Customer Service Jobs in Riverside, CA

Consumer Cellular Customer Service information

See Riverside, CA salary details

$10

$17

$25

How much do consumer cellular customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for consumer cellular customer service in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.05 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

Is Consumer Cellular customer service a good company to work for?

Consumer Cellular customer service roles are generally considered to offer a supportive work environment with flexible schedules and training opportunities. Employees often cite positive management and a focus on customer satisfaction, though experiences can vary by location and position. It is important to review specific job postings and company reviews for detailed insights.

Does Consumer Cellular have remote jobs?

Consumer Cellular Customer Service positions can be available as remote jobs, especially for roles involving phone or online support. Candidates typically need good communication skills, a quiet work environment, and sometimes specific technical requirements. Availability of remote work may vary based on the company's current staffing needs.

What does a Consumer Cellular Customer Service do?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

What are popular job titles related to Consumer Cellular Customer Service jobs in Riverside, CA?

For Consumer Cellular Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Consumer Cellular Customer Service jobs in Riverside, CA look for?

The top searched job categories for Consumer Cellular Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Consumer Cellular Customer Service jobs?

Cities near Riverside, CA with the most Consumer Cellular Customer Service job openings:

Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,357 per year, or $18 per hour.

Customer Service Representative

Ultimate LLC

Irvine, CA • On-site

$22/hr

Other

Posted 10 days ago

Job description

Job Description
Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine.
Pay: $22/ hour.
Schedule: Mon-Thurs in office, Fri WFH
Job Description:

  • Cultivate an environment of genuine and professional customer connections by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized
  • Answer all calls, emails and online chat related to our ecommerce site. Including but not limited to: general questions; order placement, tracking, locating stores, and returns/exchanges
  • Return all phone calls and respond to all emails within 24 hours
  • Respond to a variety of consumer inquires, resolving issues, and directing consumers to the appropriate resolution channel when needed
  • Process all warranty related replacement orders
  • Proactively anticipate customer's needs and provide solutions
  • Direct and escalate requests and unresolved issues to the designated, appropriate resource
  • Provide information on product line and demonstrate our commitment to customer service by following up on order requests to ensure superior results
  • Assist in the development of systems and reports to document consumer feedback/comments and provide information to our organization about consumer needs and preferences
  • Run and review daily, weekly and monthly reports
  • Act as front desk backup to cover lunch and related events
  • Other duties and projects as assigned

Knowledge, Skills and Abilities:
• Ability to perform all duties in an accurate, timely and professional manner within the guidelines of company procedures and policies, while maintaining a flexible approach at resolving consumer requests
• Must be able to multi-task and work in a fast-paced environment
• Exceptional attention to detail
• Team player, enthusiastic positive can-do attitude
• Excellent written and verbal communication skills
• Ability to maintain effective working relationships both internally and externally
Qualifications:
• Bachelor's degree required
• Ideal candidate has 2+ years of customer service experience
• Full Circle and Shopify Plus experience a plus
• Experience working with a service desk or ticketing tool is preferred
• Proficient in MS Outlook and Excel
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -072026-426812

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