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Entry Level Csr Jobs in Springfield, IL (NOW HIRING)

Acrisure

Customer Service Representative

Springfield, IL · On-site

$15 - $18/hr

Job Summary Acrisure is seeking a Customer Service Representative to support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an ...

Lincare

Customer Service Rep

Springfield, IL · On-site

$15 - $20/hr

Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and ...

Acrisure

Customer Service Representative

Springfield, IL · On-site

$15 - $18/hr

Job Summary Acrisure is seeking a Customer Service Representativeto support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an ...

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All JobsEntry Level Csr JobsEntry Level Csr Jobs in Springfield, IL

Entry Level Csr information

See Springfield, IL salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level csr in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Entry-level customer service representatives (CSRs) typically do not earn $10,000 a month; such high earnings are uncommon without advanced skills, experience, or additional income sources. High-paying roles that can reach this level often require specialized skills, certifications, or sales commissions, such as in sales, real estate, or certain freelance professions, but they generally do not start at entry level without a degree or significant experience.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it develops communication, problem-solving, and interpersonal skills. It typically requires minimal prior experience and can serve as a stepping stone to roles in sales, management, or other customer-focused careers.

How can I make $2000 a week working from home?

An entry-level customer service representative (CSR) working from home typically earns between $300 and $600 per week, making $2000 weekly challenging without additional income sources or advanced roles. To increase earnings, gaining skills in sales, technical support, or obtaining certifications can lead to higher-paying positions or overtime opportunities, but reaching $2000 per week usually requires experience, specialized skills, or working multiple jobs or side gigs.

What is an entry level CSR?

An entry level Customer Service Representative (CSR) is a position suitable for individuals starting their careers in customer service. It typically involves handling customer inquiries, providing support, and using communication skills, often with minimal prior experience required. These roles may require basic computer skills and are usually part of a company's frontline customer support team.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Springfield, IL? The most popular types of Csr jobs in Springfield, IL are:
What are popular job titles related to Entry Level Csr jobs in Springfield, IL? For Entry Level Csr jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Springfield, IL look for? The top searched job categories for Entry Level Csr jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Entry Level Csr jobs? Cities near Springfield, IL with the most Entry Level Csr job openings:
Entry Level Csr jobs near you

Customer Service Representative

Midwest General Insurance Agency, LLC

Springfield, IL • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Description

About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is seeking a Customer Service Representative to support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an important part in ensuring accurate payment processing, maintaining account records, and providing high-quality customer service to insureds and agents.

This is a great opportunity for someone who is organized, detail oriented, and interested in building experience within accounting, billing, or insurance operations. Training will be provided for the right candidate.

Responsibilities

  • Answer inbound calls from insureds and agents regarding billing questions, payments, account information, and coverage related inquiries
  • Process insured payments and maintain accurate account records
  • Create and prepare deposits for bank processing
  • Monitor receivables and communicate with insureds regarding past due balances
  • Coordinate account escalations and collection activities when necessary
  • Process refunds in accordance with company procedures and timelines
  • Support vendor payable processing activities
  • Print and process checks related to claims, refunds, commissions, and other payments
  • Maintain accurate documentation and support additional accounting and administrative projects as assigned
  • Provide professional and timely customer service across all interactions

Requirements

  • Strong customer service and telephone communication skills
  • Strong verbal and written communication abilities
  • Strong organizational skills and ability to manage multiple priorities
  • Proficiency with Microsoft Office applications, particularly Excel
  • Strong attention to detail and accuracy
  • Ability to think critically and solve problems efficiently
  • Ability to work independently and as part of a team
  • Previous office, billing, customer service, or administrative experience beneficial

Education and Licenses

  • High school diploma or equivalent required
  • Additional coursework in accounting, finance, or business beneficial

#LI-Onsite

Pay Details:

The base compensation range for this position is $15 - $18. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

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