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Entry Level Csr Jobs in Naperville, IL (NOW HIRING)

Consumer Portfolio Services

Be Seen First

Entry Level - Customer Service/ Collector

Oak Brook, IL · On-site

$17 - $22/hr

Also, no management representative of the Company, except the President, has any authority to enter ... Company Description Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance ...

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Entry Level Csr information

See Naperville, IL salary details

$9

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$26

How much do entry level csr jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level csr in Naperville, IL is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Naperville, IL?

The most popular types of Csr jobs in Naperville, IL are:

What are popular job titles related to Entry Level Csr jobs in Naperville, IL?

For Entry Level Csr jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Naperville, IL look for?

The top searched job categories for Entry Level Csr jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Entry Level Csr jobs?

Cities near Naperville, IL with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Naperville, IL as of August 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,063 per year, or $18.8 per hour.

Customer Service Representative - Entry Level

Addison, IL • On-site

Optimum Card Solutions LLC
Manufacturing • 11 - 50 employees
Learn more about Optimum Card Solutions LLCexternal

Full-time

Re-posted 8 days ago

Job description

Entry-Level Customer Service Representative

Gift Card Manufacturing Industry
 Location: Downers Grove, IL | Full-Time

Position Overview

The Customer Service Representative will serve as a key point of contact for customers and business partners, supporting gift card orders, production updates, inventory inquiries, and account-related requests. This is an excellent opportunity for a recent college graduate looking to build a career in customer service, account management, operations, or sales support.

Responsibilities
  • Respond to customer inquiries via phone, email, and other communication channels.
  • Manage and track customer orders from production through delivery.
  • Provide updates on order status, inventory availability, shipping schedules, and delivery timelines.
  • Coordinate with Sales, Production, Operations, and Shipping teams to ensure customer satisfaction.
  • Resolve customer issues promptly and professionally.
  • Enter and maintain accurate customer and order information in company systems.
  • Assist with reporting, documentation, and special projects.
  • Build strong relationships with customers and business partners.
  • Identify opportunities to improve customer experience and internal processes.
Qualifications
  • Bachelor's degree required; recent graduates are strongly encouraged to apply.
  • Excellent verbal and written communication skills.
  • Strong organizational and problem-solving abilities.
  • Detail-oriented with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
  • Positive attitude and strong desire to learn.
  • Ability to work collaboratively in a fast-paced manufacturing environment.
  • Previous internship, retail, customer service, or administrative experience is a plus.
What We Offer
  • Competitive salary and benefits package
  • Career advancement opportunities
  • Exposure to manufacturing, operations, sales, and customer relationship management

Apply