Entry Level Consumer Behavior Analyst Jobs in Rochester, NY

Description

Summary:

Under the supervision of the HCBS program Supervisor, the prevocational Coordinator will provide supervision, assistance and training to the prevocational program participants. Ensure implementation and coordination of the individual pre-vocational plan and responsibility for the delivery of quality services.

Essential Functions:

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

• Reports directly to the HCBS program Supervisor.
• Provides supervision, assistance, and training to the participants.
• Ensures participants satisfaction with the pre-vocational services.
• Maintains communication log daily and assigns tasks to participants.
• Schedules and conducts required fire drills and safety requirements.
• Responsible for the security of the building. Opens and closes the store daily.
• Maintains on going communication with the program participant's families and/or providers.
• Assist program participants in developing marketing tools and strategies for the El camino cafe.
• Completes daily notes and monthly summaries for each participant.
• Tracks attendance of program participants and submits payroll reports bi-weekly to Finance.
• Responsible to ensure the program meets State and Federal standards.
• Attends life plans meetings for all participants when scheduled.
• Based on the life plan outcome, responsible for developing and implementing Pre-Voc Plans for each participant.
• Completes and submits monthly or weekly billings for OPWDD, Finance and Supervisor.
• Ensures the pre-vocational plans are followed.
• Submits work orders as needed.
• Reports and completes notables as necessary.
• Completes monthly grocery shopping for the store.
• Schedules and conduct monthly participant meetings.
• Maintains all participants' files up to date per requirements.
• Attends all training courses and obtains certifications as required for the position.
• Assit El camino cafe supervisor as a backup level 1 certification.
• Greeting customers with a smile, take orders, and prepare a variety of hot and cold coffee drinks and pastries.
• Maintain a clean and organized coffee bar, ensuring quality and presentation.
• Open the cafe each morning, prepping equipment, brewing coffee, and stocking supplies when necessary.
• All other duties as assigned by the supervisor.

Authority:

This position exercises considerable initiative and independence in setting goals, accomplishing activities and completing consumer outcomes. Under the general supervision of the HCBS Program Supervisor, the Prevocational Coordinator will maintain a professional and responsible work environment for the program.

Requirements

Position Qualifications:

Competency Statement(s)

• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Accuracy - Ability to perform work accurately and thoroughly.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Developing Others-Ability to teach or foster the development of others, giving constructive feedback and reassurance after problems.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards.
• Interpersonal-Ability/desire to understand others' attitudes/interests/needs/nonverbal behavior, listening skills, and understanding strengths/limitations of others.
• Leadership- Ability to Motivate, influences, and support others to accomplish team and organizational goals.
• Reliability - The trait of being dependable and trustworthy.
• Teamwork - Ability to work cooperatively and effectively with others, being part of a formal/informal team, solicits input, credits others, may require group conflict resolutions skills and/or motivating others.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.

Skills and Abilities:

• Associate's degree in Human Services OR
• 2 years' Experience working with community human service providers and working with Developmentally Disabled population.
• Current NY State Driver's License.
• Retail and marketing experience.
• Bilingual in English/Spanish.
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO

Physical Demands:

The position does require occasional standing, squatting, lifting of up to approximately 40 lbs. 

By Signing below I have received, read, understand and will comply with the above job description:

Employee Signature: ___________________________________ Date: _________________________

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

 EEO/AA Employer Revised 7/2013;1/2026