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Entry Level Computer Support Specialist Jobs in Rio Rancho, NM

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Entry Level Computer Support Specialist information

See Rio Rancho, NM salary details

$14

$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entry level computer support specialist in Rio Rancho, NM is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.03 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM? The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Rio Rancho, NM? For Entry Level Computer Support Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Rio Rancho, NM look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Entry Level Computer Support Specialist jobs? Cities near Rio Rancho, NM with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,126 per year, or $25.1 per hour.
Audio/Visual Technical Support Specialist

Audio/Visual Technical Support Specialist

Edgewater Federal Solutions, Inc.

Albuquerque, NM

Full-time

Posted 10 days ago

Job description

Overview

Edgewater Federal Solutions is seeking an Audio/Visual Technical Support Specialist to support a major national laboratory. 

Responsibilities
  • Set up and breakdown for video streaming events
  • Operate production equipment in large auditorium environment(camera, mic, mixer, etc.)
  • Set up network connection
  • Use DAs to split signals
  • Operate computer field recorders
  • Digitally archive and transcode film and analog/digital video
  • Create metadata files
  • Post process digitized files
  • Directly interact with customers during live streaming events
  • Provide assistance to media library and archive customers
  • Assist with equipment updates, configuration, and maintenance
  • Set up and breakdown for video streaming events when needed
  • Operate production equipment (camera, mic, mixer, etc.) in various onsite auditoriums
  • Directly interact with customers during live streaming and auditorium events, and large VTC and Teams meetings
  • Work effectively with team members and independently with minimal supervision
  • Live events, video production, recording and presentation streaming in both auditorium and conference room environments.
Qualifications
  • HS in relevant discipline plus minimum 1 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.
  • Must be able to obtain and maintain a DOE Security Clearance
  • Must be US Citizen

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1

Employment Type: FULL_TIME

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