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Entry Level Computer Support Specialist Jobs in Rio Rancho, NM

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Entry Level Computer Support Specialist information

See Rio Rancho, NM salary details

$14

$24

$37

How much do entry level computer support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level computer support specialist in Rio Rancho, NM is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.88 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
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Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,126 per year, or $25.1 per hour.

Tele Tech Support Specialist (3239)

Radiology Associates of Albuquerque, PA

Albuquerque, NM

Full-time

Re-posted 16 days ago

Job description

Position Summary
This position provides a variety of support functions to both Teleradiology physicians and clients.

Position Schedule

Saturday through Wednesday, 12pm-8pm.
Individual Character Requirements
All employees are expected, as part of their job requirements, to:

  • Work collaboratively with others    
  • Contribute to the success of their department
  • Communicate effectively
  • Be organized, neat and time efficient
  • Be accountable and responsible in carrying out their duties
  • Follow company policies
  • Conduct themselves professionally, with self-control, and
  • Contribute to a positive work environment


Reporting
This position reports directly to the Teleradiology Manager and indirectly to RAA Teleradiology physicians
Typical Working Conditions
Work is performed in an office setting. It involves day, evening and week-end work with call coverage.  Consistent attendance is mandatory. The majority of the employee’s time is spent in the Teleradiology area, which will require long periods of sitting. Manual dexterity sufficient to use office equipment and fold laundry is required. 
Duties and Responsibilities

  • Maintain communication between sites and physicians, which involves handling both incoming and outgoing telephone calls.
  • Maintain Monthly Tracking Log.
  • Manage and track all flow of paperwork.
  • Responsible for equipment and area maintenance including fax machines, dictation equipment, computers and general upkeep of the department.
  • Responsible for knowledge and use of various software applications (RIS, PACS, PowerScribe, Actionable Findings, Nuance, etc.)
  • Assist with looking up prior imaging for clinic
  • Assist radiologists in general workflow, troubleshooting system errors, making calls for the Radiologists for pathology results.
  • Wash, dry and appropriately fold laundry (per folding instructions) daily.
  • Stock refrigerator with drinks as needed.
  • Secure building by conducting a walk through to check perimeter. Monitor building and MRI alarms and utilize emergency phone tree if needed (after hours shifts only).
  • Perform additional duties as assigned.
  • Knowledge of medical terminology preferred.
  • Proficient in usage of various office equipment and computer software applications such as Internet and Microsoft Office Suite: Outlook, Word and Excel.
  • Gains proficiency in Radiologic Radiology Information System (RIS) and Hospital Information System (HIS), RAA & Hosptial PACS, Actionable Findings software, MedInformatics, EPIC, PenRad, Nuance, Powershare, PowerScribe, PenLung, Qgenda, OnRad portal, InteleViewer & InteleBrowser is required.
  • Ability to examine documents for correctness and interpreting their accuracy, gathering, analyzing, and evaluating data.
  • Ability to communicate, follow, comprehend and present data in verbal and written forms using proper grammar, spelling, and punctuation.
  • Demonstrates excellent phone etiquette.
  • Ability to promote excellent interpersonal skills.
  • Establish and maintain effective work relations with staff, vendors, and affiliated associates.

Education:     High School graduation or GED
Experience:    Minimum of one year experience in a healthcare or physician group environment

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