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Entry Level Computer Support Specialist Jobs in Rio Rancho, NM

Cni

User Support Specialist

Albuquerque, NM

The User Support Specialist II provides information technology services support for the Indian ... Provides computer users with problem-solving support via phone and email. Resolves less complex ...

CNM LLP

Lead Technical Support Specialist

Albuquerque, NM · On-site

$23.08 - $28.85/hr

NE06 Position Summary The Lead Technical Support Specialist (TSS) is responsible for managing the operation and maintenance of computer and audio-visual equipment at the college. This position ...

Chess

Lead Technical Support Specialist

Albuquerque, NM · On-site

$23.08 - $28.85/hr

NE06 Position Summary The Lead Technical Support Specialist (TSS) is responsible for managing the operation and maintenance of computer and audio-visual equipment at the college. This position ...

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All JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Rio Rancho, NM

Entry Level Computer Support Specialist information

See Rio Rancho, NM salary details

$14

$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entry level computer support specialist in Rio Rancho, NM is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.03 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What job makes $10,000 a month without a degree?

An Entry Level Computer Support Specialist typically does not earn $10,000 a month without significant experience or specialized certifications. High-paying roles in tech often require advanced skills, certifications, or experience beyond entry level, and salaries of this level are uncommon without a degree or extensive expertise in areas like cybersecurity, cloud computing, or software development.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

Is AI replacing tech support?

Entry level computer support specialists focus on troubleshooting and resolving technical issues, and while AI tools can assist with common problems and automate routine tasks, they do not fully replace human support. Human intervention remains essential for complex, personalized, or nuanced issues that require critical thinking and customer service skills.

How to get into IT support with no experience?

Entry level computer support specialists can start by gaining foundational knowledge through online courses or certifications like CompTIA A+. Building hands-on experience with troubleshooting, hardware, and software, along with developing strong communication skills, can improve job prospects even without prior work experience.

What does an entry-level IT support specialist do?

An entry-level IT support specialist provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, configure, and maintain computer systems, and may use tools like ticketing systems to track support requests. This role typically requires good communication skills and basic knowledge of operating systems and common software applications.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM? The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:
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What cities near Rio Rancho, NM are hiring for Entry Level Computer Support Specialist jobs? Cities near Rio Rancho, NM with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,126 per year, or $25.1 per hour.
Technical Support Specialist

Technical Support Specialist

Lovelace Biomedical Research Institute

Albuquerque, NM • On-site

Full-time

Posted 29 days ago

Job description

Lovelace Biomedical Research Institute (LBRI) is currently seeking a full-time Technical Support Specialist to provide technical support assisting end users with their day-to-day technical duties and issues.  This position will oversee configuration and maintenance of hardware (PCs, printers, scanners, mobile devices, etc.), as well as remove viruses and resolve issues relating to Microsoft Windows, Mac OS, and other various desktop applications. The Technical Support Specialist will also document work in a ticketing system, document system procedures, perform iPhone and iPad configuration and setup, and provide end-user training for systems and software products.


Requires a High School diploma or equivalent and a Technical Certificate, or specific coursework or training in a directly related area; or an equivalent combination of education, training and/or experience from which comparable knowledge, skills and abilities have been attained.

The Technical Support Specialist requires strong technical knowledge of PC’s, laptops, and peripheral hardware devices.  Must have a strong working knowledge of Windows 7, XP and Microsoft Office. 

Experience with iOS, Exchange, and Active Directory desired.  A+ certification is highly desirable.

Must have superior professional-level written and verbal communication skills; a high degree of professionalism, strong organizational and time-management skills and excellent customer-service skills. Demonstrated ability in managing a wide variety of tasks simultaneously while meeting multiple deadlines is required.  Must have the ability to work independently and as a part of a team as well as the ability to maintain confidential information.

Must be US Citicen or Green Card  in order to gain and maintain access to Kirtland Air Force base (KAFB) and successful completion of various background checks is required.

This position requires a post-offer credit check.


A+ certification is highly desirable.


Work is performed in a variety of settings including office and laboratory environments, as well as in outdoor areas.  Will operate standard information technology equipment and will frequently stand, walk, sit, perform desk-based computer tasks, use a telephone, perform repetitive motions, bend, kneel, crawl, carry equipment and occasionally lift objects that weigh up to 20 pounds.  May periodically climb ladders and perform work overhead.
The above is intended to describe the general requirements for the position and should not be interpreted as an exhaustive statement of physical requirements.  The Institute will provide reasonable accommodation to any employee with a disability who requires an accommodation to perform the essential functions of the position.


Salary is commensurate with experience.

Lovelace Biomedical is an Equal Opportunity Employer

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