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Entry Level Computer Support Specialist Jobs in Rio Rancho, NM

JST

IT Support Specialist

Albuquerque, NM · On-site

BA/BS technical degree in computer science, information technology or a related field. IT Support Specialist Desired Qualifications * Information Assurance Level Technician experience in a large gov ...

JST

IT Support Specialist

Albuquerque, NM · On-site

BA/BS technical degree in computer science, information technology or a related field. IT Support Specialist Desired QualificationsInformation Assurance Level Technician experience in a large gov ...

Edgewater Federal Solutions, Inc.

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Audio/ Visual Technical Support Specialist

Albuquerque, NM · On-site

$28.21/hr

Edgewater Federal Solutions is seeking an Audio/Visual Technical Support Specialist to support a ... Operate computer field recorders * Digitally archive and transcode film and analog/digital video

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Rio Rancho, NM

Entry Level Computer Support Specialist information

See Rio Rancho, NM salary details

$14

$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level computer support specialist in Rio Rancho, NM is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.03 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM?

The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:

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For Entry Level Computer Support Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Entry Level Computer Support Specialist jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Entry Level Computer Support Specialist jobs?

Cities near Rio Rancho, NM with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,126 per year, or $25.1 per hour.

IT Support Specialist

JST

Albuquerque, NM • On-site

Full-time

Re-posted 27 days ago

Job description

Overview
JST is currently seeking a IT Support Specialist to join our team.
This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. You will serve a s a member of a team providing combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats. You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives.
IT Support Specialist Responsibilities
  • You will provide technical support for end user devices hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies
  • Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities
  • Sets-up and configures new end-user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals
  • Investigates and resolves all connectivity issues related to end-user, site infrastructure and IT equipment
  • Actively participates in construction project planning, providing detailed requirements for facility IT specifications
  • Responsible for the on-site coordination of break/fix installations with hardware maintenance providers, providing after hours support when required
  • Executes and maintains IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information
  • Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes

IT Support Specialist Qualifications
  • 5 Yrs. Relevant experience.
  • BA/BS technical degree in computer science, information technology or a related field.

IT Support Specialist Desired Qualifications
  • Information Assurance Level Technician experience in a large gov consulting environment.
  • IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND

Required Clearances and Screenings
  • MUST have an active TS/SCI security clearance
  • MUST be able to pass a US Government Security Clearance

About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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