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Hardware Software Specialist Jobs in Rio Rancho, NM

RPI Group Inc

Systems Specialist

Albuquerque, NM · On-site

Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer ... Hardware/software troubleshooting * Network knowledge and troubleshooting skills * File transfer ...

UNITY BPO

UEM Depot Operations Specialist

Albuquerque, NM · On-site

$18 - $21/hr

We're looking for an IT Operations Specialist to join our UEM Depot team. In this role, you'll ... Successfully resolve common hardware and software problems on mobile devices. * Perform hardware ...

UnityBPO

UEM Depot Operations Specialist

Albuquerque, NM · On-site

$18 - $21/hr

We're looking for an IT Operations Specialist to join our UEM Depot team. In this role, you'll ... Successfully resolve common hardware and software problems on mobile devices. * Perform hardware ...

IC-CAP LLC

IT-IA Specialist 2 102-054

Albuquerque, NM · On-site

Perform Hardware/Software System Configuration, upgrades and modifications * Perform system and ... Specialists; SAP experience Training and Certifications : * DoD 8570.01-M IAM Level II (in lieu of ...

IC-CAP LLC

IT-IA Specialist 1 102-017

Albuquerque, NM · On-site

Information Technology-Information Assurance (IT-IA) Specialist 1 will work within Special Access ... Perform Hardware/Software System Configuration, upgrades, and modifications * Perform system and ...

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All JobsHardware Software Specialist JobsHardware Software Specialist Jobs in Rio Rancho, NM

Hardware Software Specialist information

See Rio Rancho, NM salary details

$27.3K

$54.8K

$88.9K

How much do hardware software specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for hardware software specialist in Rio Rancho, NM is $54,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $60,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Software Specialist, and why are they important?

To excel as a Hardware Software Specialist, you need a solid background in computer science or information technology, with expertise in both hardware troubleshooting and software configuration. Familiarity with operating systems, diagnostic tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and support users. These skills and qualifications are vital for ensuring seamless integration and maintenance of hardware and software systems within an organization.

What are some common challenges faced by Hardware Software Specialists when integrating new technologies into existing systems?

Hardware Software Specialists often encounter challenges in ensuring compatibility between new technologies and legacy systems. This may involve troubleshooting drivers, managing firmware updates, and verifying that software applications function correctly with upgraded hardware components. Effective collaboration with cross-functional teams, such as IT support and network engineers, is crucial to overcome these obstacles. Staying up-to-date with emerging technologies and thorough testing are key strategies to ensure seamless integration and minimize downtime.

What is the difference between Hardware Software Specialist vs Network Technician?

AspectHardware Software SpecialistNetwork Technician
CredentialsCompTIA A+, Network+, vendor-specific certificationsCompTIA Network+, Cisco CCNA, vendor certifications
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network operation centers
Industry UsageIT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting
Common Search IntentHardware/software troubleshooting, supportNetwork issues, configuration, security

The Hardware Software Specialist focuses on diagnosing and repairing hardware and software issues across various devices and systems, often working in support or technical roles. In contrast, a Network Technician specializes in setting up, maintaining, and troubleshooting network infrastructure. While both roles require technical certifications and work in similar environments, their core responsibilities differ—hardware/software specialists handle devices and applications, whereas network technicians focus on network connectivity and security.

What does a Hardware Software Specialist do?

A Hardware Software Specialist is responsible for installing, maintaining, and troubleshooting both hardware and software systems within an organization. They ensure that computer equipment and related devices are functioning optimally and that all software applications are up to date and compatible with existing hardware. Their duties often include diagnosing technical issues, providing user support, performing upgrades, and collaborating with IT teams to implement new technologies. They play a crucial role in ensuring smooth IT operations and minimizing downtime.
What are popular job titles related to Hardware Software Specialist jobs in Rio Rancho, NM? For Hardware Software Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Hardware Software Specialist jobs in Rio Rancho, NM look for? The top searched job categories for Hardware Software Specialist jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Hardware Software Specialist jobs? Cities near Rio Rancho, NM with the most Hardware Software Specialist job openings:
Hardware Software Specialist jobs near you
Information Technology Specialist

Information Technology Specialist

Galapagos Federal Systems LLC.

Albuquerque, NM • On-site

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems LLC is seeking an Information Technology Specialist Level 2 to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This role supports secure enterprise technologies, network infrastructure, and operational IT systems essential to mission success.
The selected candidate will assist with the installation, configuration, maintenance, and sustainment of enterprise hardware, software, servers, and network infrastructure across physical and virtual environments. The ideal candidate is a proactive technical professional capable of troubleshooting complex issues, supporting end users, and maintaining secure and reliable IT operations in fast-paced environments.
Responsibilities include supporting Windows and Linux operating systems, VMware and Microsoft Hyper-V virtualization platforms, and enterprise Microsoft services including Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Azure. Additional duties include system monitoring, cybersecurity compliance support, backup and recovery operations, CAC authentication support, and troubleshooting hardware, software, network, and peripheral systems.
The position also supports LAN connectivity, network cabling, switches, routers, printers, telephones, UPS systems, and Video Teleconference (VTC) systems, as well as IT equipment installation, relocation, accountability, sanitization, and disposal activities in accordance with DoD security policies and procedures.
Key Responsibilities
The Information Technology Specialist will:
  • Support IT systems, technical programs, projects, and operational tasks requiring advanced technical oversight and coordination
  • Perform day-to-day IT operations to ensure system availability, performance, reliability, and compliance
  • Coordinate with internal teams, customers, and stakeholders to ensure system requirements and project milestones are achieved
  • Maintain and administer networked and standalone servers, workstations, user accounts, network access, security monitoring systems, and system documentation
  • Analyze, troubleshoot, and resolve hardware, software, network, and system anomalies to maintain operational effectiveness
  • Research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions to improve mission performance
  • Administer and support virtualized environments and enterprise services supporting mission operations
  • Provide end-user and client technical support, including account provisioning, modification, and deactivation activities
  • Identify Automated Information System (AIS) vulnerabilities and implement appropriate security countermeasures and remediation actions
  • Ensure AIS and network infrastructure are operated, maintained, sanitized, and disposed of in accordance with applicable security policies and procedures
  • Support Video Teleconference (VTC) systems, including scheduling, configuration, troubleshooting, and administration as required

Requirements
Skills and Experience
The Information Technology Specialist must have:
  • Active Top-Secret clearance with eligibility for Sensitive Compartmented Information (TS/SCI) access
  • Minimum of 6 years of relevant Department of Defense (DoD) IT systems and operations experience
  • Minimum of 2 years of experience supporting SAP and/or SCI environments within the past five (5) years
  • Demonstrated experience supporting enterprise IT systems within secure, mission-critical environments
  • Strong analytical, troubleshooting, and problem-solving capabilities across complex IT environments
  • Experience supporting servers, workstations, virtualization platforms, network infrastructure, and enterprise services
  • Ability to communicate technical concepts effectively to leadership, customers, and non-technical stakeholders
  • Proven ability to prioritize workloads, manage competing tasks, and operate independently with minimal supervision

Education and Certifications
The Information Technology Specialist must meet the following:
Required
  • Bachelor' degre in computer science, Information Technology (IT), or related discipline
  • Security+, equivalent or higher to meet DoDM 8140.03 DCWF code 451 System Administrator-Advanced

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $100,000.00 - USD $110,000.00 /Yr.

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