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Senior Computer Support Specialist Jobs in Rio Rancho, NM

JST

IT Support Specialist

Albuquerque, NM · On-site

BA/BS technical degree in computer science, information technology or a related field. IT Support Specialist Desired Qualifications * Information Assurance Level Technician experience in a large gov ...

JST

IT Support Specialist

Albuquerque, NM · On-site

BA/BS technical degree in computer science, information technology or a related field. IT Support Specialist Desired QualificationsInformation Assurance Level Technician experience in a large gov ...

GENCO Systems

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Electrical Engineering Support Specialist

Albuquerque, NM · On-site

Electrical Engineering Support Specialist Location: Colorado Springs, CO Job Type: Full-time, ... CAD and GIS) to develop long-range infrastructure priorities. Qualifications * Education: Must ...

asrcfh

IT System Support Specialist

Albuquerque, NM · On-site

The System Support Specialist manages and maintains mission-critical IT systems and ensures all ... Manage user and computer accounts using Windows Active Directory Management Tools both classified ...

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All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Rio Rancho, NM

Senior Computer Support Specialist information

See Rio Rancho, NM salary details

$33.4K

$101.2K

$110.5K

How much do senior computer support specialist jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior computer support specialist in Rio Rancho, NM is $101,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,100.00 and $109,600.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM?

The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:

What are popular job titles related to Senior Computer Support Specialist jobs in Rio Rancho, NM?

For Senior Computer Support Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Rio Rancho, NM look for?

The top searched job categories for Senior Computer Support Specialist jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Senior Computer Support Specialist jobs?

Cities near Rio Rancho, NM with the most Senior Computer Support Specialist job openings:

Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,192 per year, or $48.6 per hour.

IT Support Specialist

JST

Albuquerque, NM • On-site

Full-time

Re-posted 27 days ago

Job description

Overview
JST is currently seeking a IT Support Specialist to join our team.
This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. You will serve a s a member of a team providing combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats. You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives.
IT Support Specialist Responsibilities
  • You will provide technical support for end user devices hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies
  • Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities
  • Sets-up and configures new end-user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals
  • Investigates and resolves all connectivity issues related to end-user, site infrastructure and IT equipment
  • Actively participates in construction project planning, providing detailed requirements for facility IT specifications
  • Responsible for the on-site coordination of break/fix installations with hardware maintenance providers, providing after hours support when required
  • Executes and maintains IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information
  • Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes

IT Support Specialist Qualifications
  • 5 Yrs. Relevant experience.
  • BA/BS technical degree in computer science, information technology or a related field.

IT Support Specialist Desired Qualifications
  • Information Assurance Level Technician experience in a large gov consulting environment.
  • IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND

Required Clearances and Screenings
  • MUST have an active TS/SCI security clearance
  • MUST be able to pass a US Government Security Clearance

About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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