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Senior Computer Support Specialist Jobs in Rio Rancho, NM

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

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Showing results 1-20

Senior Computer Support Specialist information

See Rio Rancho, NM salary details

$33.4K

$101.2K

$110.5K

How much do senior computer support specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for senior computer support specialist in Rio Rancho, NM is $101,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,100.00 and $109,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM? The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:
What are popular job titles related to Senior Computer Support Specialist jobs in Rio Rancho, NM? For Senior Computer Support Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Rio Rancho, NM look for? The top searched job categories for Senior Computer Support Specialist jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Senior Computer Support Specialist jobs? Cities near Rio Rancho, NM with the most Senior Computer Support Specialist job openings:
Community Support Worker - Adults & Certified Peer Specialist

Community Support Worker - Adults & Certified Peer Specialist

Presbyterian Medical Services

Santa Fe, NM • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Presbyterian Medical Services rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description


$1,000 Sign-on Bonus
JOB CATEGORY: BEHAVIORAL HEALTH / MENTAL HEALTH / PEER SUPPORT
POSITION SUMMARY: This is a combined position for COMMUNITY SUPPORT WORKER - ADULTS & CERTIFIED PEER SPECIALIST
COMMUNITY SUPPORT WORKER - ADULTS - Under supervision, this position provides Comprehensive Community Support Services (CCSS) for adults with significant behavioral health disorders and their families, to improve quality of life and maintain the highest possible ability to function independently within the community.
CERTIFIED PEER SPECIALIST - The Certified Peer Specialist is a current or former consumer of mental health and/or substance abuse services who is able to provide recovery-oriented training, education and support to individuals receiving behavioral health services. Works with individuals and groups, which may include families, providing hope, encouragement, support, self-determination, and connection to the community.
Qualifications
REQUIREMENTS EDUCATION AND/OR EXPERIENCE:
  • Must be 18 years old with a high school diploma or general education degree (GED) required plus two years of experience working with the target population; or AA degree in a human service field plus one year of experience working with the target population; or a related bachelor's degree. Related college degrees include Psychology, Sociology, Social Work, Criminal Justice, Family Studies, Special Education and Human Services.
  • Target population is defined as adults with one of the following:
    • Severe Mental Illness (SMI);
    • Chronic Substance Dependence; or
    • Co-occurring disorder (mental illness/substance abuse) and/or dually diagnosed with a primary diagnosis of mental illness.
  • Must self-identify as a current or former consumer of mental health and/or substance abuse services.
  • Must have demonstrated mental health or substance abuse recovery of three years and can provide written certification.
  • Bilingual (English / Spanish) or (English / Navajo) preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Certification as a Certified Peer Specialist through the approved state of New Mexico certification program. Must obtain certification by date of hire and maintain current throughout employment.

  • Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire. Certifications must meet the requirements listed in the document "BLS / CPR / ACLS & First Aid Training Resources" posted on Staurolite. It is your responsibility to keep your certifications current at all times.

SCREENING REQUIREMENTS:
  • This position requires successful completion of an initial post-offer of employment:
  • According to PMS Human Resources Policy 205.006, "Healthcare Personnel Testing & Immunization Requirements," this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee's PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.
  • Criminal Records Check.

DRIVING REQUIREMENTS:
  • May be required to use personal transportation to carry out job duties.
  • Must possess and maintain a valid Driver's License.
  • Must provide a current motor vehicle record.
  • Must provide current personal owner liability automobile insurance and must maintain the insurance coverage throughout the course of employment in this position.
  • Must submit to a motor vehicle record check on an as needed basis and maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policy II.D.3, Automobile Usage, and applicable state and federal laws.
  • Must comply with PMS Policies on Automobile Usage, II.D.3, Drug Free Workplace, III.H and applicable state and federal laws.
  • May be required to complete transportation related trainings.

$500 EMPLOYEE REFERRAL BONUS
BONUSES
  • All bonuses subject to tax withholding and eligibility requirements.

ABOUT PMS
  • Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
  • Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
  • We concentrate our resources on meeting the needs of underserved areas of New Mexico.
  • We operate the largest network of federally qualified health centers in the state.
  • PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.

WHY PMS?
  • Mission-driven organization
  • Competitive salaries
  • Nine paid holidays and generous PTO
  • Medical, dental & vision insurance
  • Free Life & LTD coverage
  • Free discretionary pension plan contribution
  • Employee recognition and engagement activities
  • Robust training program
  • Tuition Reimbursement

EOE/AA/M/F/SO/Vet/Disability

What Presbyterian Medical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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Presbyterian Medical Services logo

About Presbyterian Medical Services

Sourced by ZipRecruiter

At Presbyterian Medical Services, we believe that the best way to improve community health and wellbeing is for everyone to work together. That’s why we work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, we develop programs and services that meet the needs of the people living within these communities, and we continue expanding into communities that invite our involvement.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Sante Fe, NM, US

Year founded

1969