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Senior Computer Support Specialist Jobs in Rio Rancho, NM

Chicanos Por La Causa

On-Call Shelter Support Staff

Albuquerque, NM

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an On-Call Shelter Support Specialist , you'll provide flexible frontline support wherever it ... Basic computer proficiency; HMIS experience preferred * Valid driver's license in good standing ...

Chicanos Por La Causa

On-Call Shelter Support Staff

Albuquerque, NM · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an On-Call Shelter Support Specialist , you'll provide flexible frontline support wherever it ... Basic computer proficiency; HMIS experience preferred * Valid driver's license in good standing ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM

$145K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Na Oiwi Kane

Senior Contracts Specialist L3

Albuquerque, NM · On-site

$95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM

$95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM · On-site

$145K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM

$95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Na Oiwi Kane

Senior Contracts Specialist L3

Albuquerque, NM · On-site

$95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM

$145K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

Tutulu

Senior Contracts Specialist L3

Albuquerque, NM · On-site

$145K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Providing end-to-end contract support from market research to contract administration. * This ... a computer screen. The candidate must have enough mobility, including bending, reaching, and ...

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Showing results 41-60

All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Rio Rancho, NM

Senior Computer Support Specialist information

See Rio Rancho, NM salary details

$33.4K

$101.2K

$110.5K

How much do senior computer support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior computer support specialist in Rio Rancho, NM is $101,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,100.00 and $109,600.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the most commonly searched types of Computer Support Specialist jobs in Rio Rancho, NM?

The most popular types of Computer Support Specialist jobs in Rio Rancho, NM are:

What are popular job titles related to Senior Computer Support Specialist jobs in Rio Rancho, NM?

For Senior Computer Support Specialist jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Rio Rancho, NM look for?

The top searched job categories for Senior Computer Support Specialist jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Senior Computer Support Specialist jobs?

Cities near Rio Rancho, NM with the most Senior Computer Support Specialist job openings:

Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,192 per year, or $48.6 per hour.

PURCHASE REFFERED CARE SPECIALIST

Sandia Resort and Casino

Bernalillo, NM • On-site

$25.64 - $28.85/hr

Full-time

Posted 8 days ago

Sandia Resort & Casino rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 164 rated casinos

Job description

Position Summary
The Purchased Referred Care Specialist (PRC Specialist) will provide services supporting the PRC Department and all functions within to include referrals, claims and alternate resources/patient benefits to qualified individuals in the Pueblo of Sandia health plans. This position provides support services to the Health Center PRC program and all related services in maintaining a viable program that demonstrates compliance with policy and regulations.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
  1. Provides lead support to the front-end of the PRC office patient referral process.
  2. Records and organizes patient and referral information for review by the Health Center Director and/or the Business Manager for determination.
  3. Verifies eligibility for Sandia PRC services with consideration of factors including, but not limited to, tribal membership, tribal descendent status, patient age, place of residence, availability of alternative resources and student status.
  4. Ensures medical priorities are assigned properly.
  5. Identifies alternate medical resources available to patients, including but not limited to Medicare, Medicaid, Veterans Administration, Workers Compensation and Patient Assistance Medication Coverage. Prepares additional liability forms as necessary.
  6. Coordinates appointments with outside contract provider services or IHS facility and patients including proper documentation and transportation when applicable. Completes and tracks all necessary information in system as appropriate for services.
  7. Maintains consistent communication with internal and external staff to ensure appropriate case monitoring and management practices are in place for continuous continuity of care through completion of PRC services.
  8. Provides patient support services related to follow-up care, diagnostic testing, and referrals to medical specialists for consultation and/or treatment. Coordinates and schedules single or multiple appointments based on physician availability, the urgency and type of treatment, the required sequebce of tests and imaging and the patient's travel needs.
  9. Provides patients with instructions on required medical preparations prior to treatment. Notifies appropriate staff of scheduled appointments and ensures all necessary medical records and documentation are prepared. Informs patients of required follow-up care as directed by the clinician, including updates regarding cancelled or rescheduled clinics.
  10. Performs technical duties involving the review and analysis of medical records to ensure completeness, accuracy, consistency and compliance with applicable requirements. Identifies and refers any discrepancies or inconsistencies - particularly those involving interpretation of medical information or the the relationship between diagnosis and treatment - to the physican for clarification and resolution.
  11. Plans and executes office operations addressing issues and deviations in alignment with established procedures, priorities, policies, supervisory directives and program objectives, while adhering to accepted professional practices.
  12. Enters daily data into the computer system, including PRC records, notification, referrals, patient information, PRC denials and any other PRC program data required to comply with established guidelines and deadlines.
  13. Maintains the privacy and confidentiality of patient information in accordance to the Privacy Act, Health Insurance Portability and Accountability Act (HIPAA), Electronic Health Record (EHR) system policies and procedures.
  14. Performs other related duties as assigned by supervisor.

Additional Responsibilities
  1. Creates an environment of teamwork though strong communication, mentoring, and providing guidance, support, and appreciation for team members contributions
  2. Performs special projects and other job-related duties as assigned.

Key Performance Indicators
This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process.
Knowledge, Skills, and Abilities
  1. Intermediate knowledge of medical terminology preferred. Knowledge of PRC regulations, policies and procedures, third party billing standards policies and procedures to operate the program effectively and efficiently. Intermediate knowledge of computer programs and use.
  2. Knowledge of Medicare, Medicaid, Workers Compensation and other health care resources preferred.
  3. Strong ability to communicate with tact and diplomacy with diverse groups of people.
  4. Strong ability to work on a variety of assignments/issues concurrently within established deadlines.
  5. Strong attention to detail with ability to function effectively with frequent interruptions.
  6. Strong ability to work and communicate effectively and cooperatively in a service environment, including extensive telephone communication.
  7. Strong ability to protect confidential information.

Education and Experience
Required:
  1. High School Diploma, GED certification or equivalent
  2. One (1) year of hospital, medical office or other health care related experience.
  3. One (1) year familiarity with medical terminology, insurance verification and/or purchased referred care process.
  4. One (1) year knowledge of UB04, CMS1500, ADA claims forms and explaination of benifits

License/Certifications/Registrations
  1. The following license and/or certifications are required within 6 months of employment start date:
  • CPR/1st Aid certifications
  • PE/MOSAA Certification
  1. Must be able to successfully pass a stringent background investigation and character investigation in compliance with PL 101.630.
  2. Will require a pre-employment and random drug screening.
  3. Must possess and maintain a valid, unrestricted New Mexico Driver's License.

Physical Requirements/Working Conditions
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Balancing
Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Crouching
Bending the body downward and forward by bending leg and spine.
Feeling
Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Finger Dexterity
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping
Applying pressure to an object with the fingers and palm.
Hearing
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Kneeling
Bending legs at knee to come to a rest on knee or knees.
Lifting
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. (Up to 25 lbs.)
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. (Up to 25 lbs.)
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward. (Up to 25 lbs.)
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
List Working Conditions Required:
1. Work is performed indoors.
2. May work extended hours and evening or weekend hours.
3. Subject to hazardous materials which may cause bodily harm: smoke, common colds, influenza, dust, odors and elevated noise levels.
4. Tasks may be performed on uneven, inclined, challenging, soft carpeted floors, cement structures, and surfaces.

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