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Entry Level Collections Jobs in Florida (NOW HIRING)

KAYE BENDER REMBAUM, PL

Managing covenant enforcement issues, assessment collections, and representing clients in ... Minimum of 1 year in community association law. Entry-level candidates are welcome. • Skills:

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All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Florida

Entry Level Collections information

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$9

$16

$22

How much do entry level collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level collections in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Florida?

The most popular types of Collections jobs in Florida are:

What cities in Florida are hiring for Entry Level Collections jobs?

Cities in Florida with the most Entry Level Collections job openings:

Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Entry Level - Part Time (On Call) Office Services Clerk

IST Management Services

Naples, FL

$18/hr

Part-time

Re-posted 10 days ago

IST Management rating

5.3

Company rating: 5.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

218th of 256 rated facilities management

Job description

Overview

IST Management is seeking an Entry Level - Part Time (On Call) Office Services Clerk to join our Naples team! The Entry Level - Part Time (On Call) Office Services Clerk will be responsible for assisting with mail and package services, and receptionist services provided on-site in a team environment. Position will include coverage of IST sites in the Naples and surrounding area. Ideal candidates will have prior customer service experience, are a team player, and are willing to train!

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation: $18.00-$18.00 USD

Schedule: This is a Part Time, On-Call position, specifically to help cover for staff members who may be out of the office.  The schedule is Monday - Friday, with the possibility of occasional weekend work. Hours will be approximately between 8:00AM-6:00PM (can vary based on site), and flexibility in daily work schedule for potential overtime hours required. Excellent opportunity if you have open availability and are looking to make a little extra money!

Responsibilities

The Entry Level - Part Time (On Call) Office Services Clerk will provide a wide range of office services for Naples offices, including:

  • Prepare and organize all materials required for copy, scanning and faxing
  • Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
  • Processing, sorting and distributing incoming mail to employees in a corporate setting.
  • Delivering mail and packages from one department or individual to another within an office; Handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers/ability to comfortably move/carry file boxes between 20-50lbs; Follow policies and confidentiality dictates to safeguard data and information
  • Demonstrating strong communication, organizational, and customer service skills
  • Able to cover the Reception desk when needed.
  • Ability and willingness to submit to and pass the required pre-employment drug screen
Qualifications

Ideal candidates will have 2-3 years' of related experience providing superior customer service or office support services. Other qualifications include:

  • High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, hotel, retail, or restaurants is a plus
  • Knowledge of Microsoft Office suite; keyboarding and windows environment PC skills
  • Excellent communication skills, both verbal and written; professional appearance and demeanor
  • Ability to meet employer's attendance policy; access to reliable transportation to and from work
  • Willingness to submit to pre-employment drug screen

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: PART_TIME

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