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Entry Level Collections Jobs in Jacksonville, FL

OneMain Financial

Loan Consultant

Jacksonville, FL

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Consultant

Jacksonville, FL

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

Skechers

Retail Key Holder

Saint Augustine, FL · On-site

$16.39/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Skechers

Retail Sales Associate

Saint Augustine, FL · On-site

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Saint Augustine, FL

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Key Holder

Saint Augustine, FL · On-site

$16.39/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Skechers

Retail Sales Associate

Saint Augustine, FL

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Jacksonville, FL

$15 - $15.91/hr

... and apparel collections for the whole family--celebrated for style, quality, innovation, and ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Jacksonville, FL · On-site

$15 - $15.91/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Jacksonville, FL · On-site

$15 - $15.91/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

Skechers

Retail Sales Associate

Jacksonville, FL · On-site

$15 - $15.91/hr

... collections for the whole family-celebrated for style, quality, innovation, and comfort. We foster ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

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All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Jacksonville, FL

Entry Level Collections information

See Jacksonville, FL salary details

$12

$19

$28

How much do entry level collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level collections in Jacksonville, FL is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.26 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Jacksonville, FL?

The most popular types of Collections jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Entry Level Collections jobs?

Cities near Jacksonville, FL with the most Entry Level Collections job openings:

Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Jacksonville, FL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,368 per year, or $19.9 per hour.

Loan Consultant

OneMain Financial

Jacksonville, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

OneMain Financial rating

7.4

Company rating: 7.4 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

119th of 151 rated financial services

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  
In the Role   
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:     
  • High School Diploma or GED      
Preferred:  
  • Sales, Collections or Customer Service experience    
  • Bilingual - Spanish    
Location: On site    
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     
Who we Are 
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  
Key Word Tags    
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee   

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