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Entry Level Case Management Assistant Jobs in Raleigh, NC

Chatham, County of (NC)

Reentry Case Manager

Pittsboro, NC · On-site

$51K - $65K/yr

... to assist the client; Develops a professional and supportive alliance with the client; Address identified concerns promptly; Documents case management contacts; Prioritizes referrals based on re ...

Duke Health

Behavioral Health Case Manager

Durham, NC · On-site

Work with Utilization Management partners to provide information and feedback that will enhance ... Conduct group sessions for patients focused on skill building/interactional skills. * Assist ...

UNC HEALTH

RN Care Manager - Care Management

Smithfield, NC · On-site

$35.87 - $51.57/hr

... case management, utilization review and discharge planning. The Care Manager must be highly ... If indicated, communicate with Care Management Assistant (CMA) to share priorities. 2. CAPP Meeting ...

AVE Staffing

Creditors' Rights Paralegal

Raleigh, NC · On-site

Bankruptcy Case Management: Assist attorneys in all phases of commercial and consumer bankruptcy proceedings (Chapter 7, 11, and 13), coordinating caseflow management from initial filing through ...

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Entry Level Case Management Assistant information

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How much do entry level case management assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level case management assistant in Raleigh, NC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) is often considered a good entry-level position in healthcare, providing experience in administrative tasks, patient interaction, and medical record management. It typically requires basic skills, such as communication and organization, and can serve as a stepping stone to further healthcare roles or certifications.

Is case management an entry-level job?

Entry level case management assistant positions are often available to individuals with minimal experience, such as recent graduates or those new to the field. These roles typically require strong organizational skills and may involve on-the-job training, making them accessible to candidates starting their careers in social services or healthcare settings.

What is the difference between Entry Level Case Management Assistant vs Case Coordinator?

AspectEntry Level Case Management AssistantCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma; some roles may require additional certifications or experience
Work EnvironmentOffice settings, social service agencies, healthcare facilitiesSimilar settings, often with more responsibility for case oversight
Employer & Industry UsageNonprofits, healthcare, social servicesHealthcare, social services, community organizations
Common Search & Comparison IntentEntry Level Case Management Assistant vs Case Coordinator

The main difference between an Entry Level Case Management Assistant and a Case Coordinator lies in their responsibilities. The Assistant typically supports case management tasks under supervision, focusing on client intake and documentation. The Case Coordinator often has more responsibility for managing cases, coordinating services, and making decisions. Both roles require similar credentials and work environments, but the Coordinator role usually involves more experience and accountability.

How to become a case manager with no experience?

To become an entry-level case management assistant with no experience, focus on developing strong communication, organization, and problem-solving skills. Obtain relevant certifications such as a general case management or social services credential, and consider volunteering or internships to gain practical exposure. Many employers provide on-the-job training for new hires without prior experience.

What jobs pay 4000 a week without a degree?

Entry-level case management assistants typically do not earn $4,000 per week; such high weekly pay is uncommon without advanced experience or specialized skills. Jobs that can pay this amount without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on performance. Most high-paying roles without a degree require significant experience, certifications, or licensing.
What are popular job titles related to Entry Level Case Management Assistant jobs in Raleigh, NC? For Entry Level Case Management Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Case Management Assistant jobs in Raleigh, NC look for? The top searched job categories for Entry Level Case Management Assistant jobs in Raleigh, NC are:
Entry Level Case Management Assistant jobs near you
Infographic showing various Entry Level Case Management Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,982 per year, or $20.7 per hour.
CAP Case Manager / Social Worker / PT / Wake / Durham / Orange

CAP Case Manager / Social Worker / PT / Wake / Durham / Orange

RHA Health Services

Raleigh, NC • On-site

$21.25 - $27.75/hr

Part-time

Medical, Retirement, PTO

Posted 21 days ago

RHA Health Services rating

5.3

Company rating: 5.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

184th of 235 rated social care providers

Job description

We are hiring for:
CAP Case Manager / Social Worker / PT / Wake / Durham / Orange
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
The CAP Case Manager provides critical case management services to beneficiaries who are at risk of institutionalization, ensuring their health, safety, and well-being are maintained through person-centered care planning and coordination of essential services.
The Case Manager works closely with families, RNs, and other interdisciplinary team members to assess needs, coordinate care, and provide ongoing support to help beneficiaries achieve the best possible quality of life.
DUTIES AND RESPONSIBILITIES:
  • Assessment and Care Planning:
    • Conduct initial pre-screening and assessments of beneficiaries and their families to evaluate medical, psychological, behavioral, financial, social, cultural, environmental, legal, vocational, educational, and other areas.
    • Consultation with the CAP beneficiary and primary caregiver to educate about waiver services, other Medicaid, and community resources to meet the beneficiaries' needs.
    • Identify needs to prevent health and safety factors to assist in maintaining community placement.
    • Develop and maintain individualized, person-centered care plans (emergency and disaster planning) to ensure the health, safety, and well-being of beneficiaries.
    • Review and update care plans at least every 12 months or when the status of the beneficiary changes.
    • Assist beneficiaries and families in understanding the plan of care and making informed choices.

  • Coordination of Services:
    • Link beneficiaries and their families to necessary services, equipment, and supplies to support care in the home.
    • Collaborate with community resources, healthcare providers, and other agencies to ensure comprehensive care delivery.
    • Initiate appropriate referrals and utilize community resources for planning and service coordination.
  • Monitoring and Follow-Up:
    • Provide ongoing monitoring of services through monthly phone calls and home visits, documenting observations, and beneficiary progress.
    • Evaluate the effectiveness of care plans and services, recommending or implementing changes as needed to achieve desired outcomes.
    • Maintain accurate, up-to-date case management documentation within the system, ensuring compliance with state and agency guidelines.
  • Counseling and Support:
    • Provide emotional support and basic counseling to beneficiaries and their families to strengthen their support systems.
    • Assist families in navigating challenges, including long-term palliative care, behavioral issues, and medical needs.
  • Documentation and Compliance:
    • Assist in obtaining documentation from medical staff to confirm the need for specific CAP services.
    • Maintain medical records for each beneficiary, ensuring documentation of current status, service changes, and referrals.
    • Ensure compliance with 10A NCAC 27G.0202 and other regulatory guidelines.
    • Complete all required records per agency policy and the State CAP manual, including discharge summaries when CAP services are completed.
    • Review and ensure proper billing codes and compliance for case management, in-home aide documentation, paid live-in caregiver, re-certifications, and supply billing.
    • Participate in NC Medicaid-certified training programs and ensure program compliance within 90 days of employment.
  • Collaboration and Advocacy:
    • Work closely with RNs and interdisciplinary team members to ensure a comprehensive approach to beneficiary care.
    • Participate in case discussions and provide input to ensure quality care and service delivery.
    • Advocate for program participants and their families to secure necessary resources and services.
    • Serve as a liaison between beneficiaries, families, and external providers to address care needs effectively.
    • Provide training and support to families to empower them in managing their child's care.
  • Continuing Education and Professional Development:
    • Complete all state-mandated training and agency-required continuing education annually.
    • Stay current on CAP guidelines, best practices, and new developments to enhance service delivery.
    • Ensure timely updates to the CAP Business system and other documentation systems as required.
  • All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS:
  • Strong understanding of Medicaid programs and compliance requirements.
  • Excellent communication and interpersonal skills to work effectively with families and multidisciplinary teams.
  • Ability to manage multiple priorities and maintain detailed records.
  • Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs.

Education and Experience:
Candidates must meet one of the following criteria:
Social Work Background:
  • Bachelor's degree in social work from an accredited school of social work.
  • Minimum of one year of directly related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
  • Completion of an NC Medicaid-certified training program within 90 calendar days of employment.

Human Services Background:
  • Bachelor's degree in a human services or equivalent field from an accredited college or university.
  • Minimum of two years of community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
  • Completion of an NC Medicaid-certified training program within 90 calendar days of employment.

Non-Human Services Background:
  • Bachelor's degree in a non-human services field with two or more years of related community experience, preferably case management, in the health or medical field (homecare, long-term care, or personal care).
  • Completion of an NC Medicaid-certified training program within 90 calendar days of employment.

Nursing Background:
  • Current North Carolina Registered Nurse (RN) license with a two-year or four-year degree.
  • At least one year of case management experience in homecare, long-term care, or personal care.
  • Completion of an NC Medicaid-certified training program within 90 calendar days of employment.
  • Note: An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice and shall be hired to act in the role of case manager. The supervisor of the case management shall provide direct supervision and approve all CAP/C workflow documentation and tasks.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Must be able to lift a minimum of 10 lbs.
  • Must be able to pull a minimum of 20 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop.
  • Required to regularly stand and walk.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
#RHABH
Pre-employment screening:
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

Social media

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