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Entry Level Cargo Claims Adjuster Jobs (NOW HIRING)

HDVI

Physical Damage Adjuster

Spartanburg, SC · On-site +1

Responsible for the handling of all aspects of Cargo claims * Be adaptable to various business ... Active Adjusters License - strongly preferred * Strong analytical, critical thinking, and problem ...

HDVI

Physical Damage Adjuster

Greenville, SC · On-site

Responsible for the handling of all aspects of Cargo claims * Be adaptable to various business ... Active Adjusters License - strongly preferred * Strong analytical, critical thinking, and problem ...

HDVI

Physical Damage Adjuster

Greenville, SC · Remote

Responsible for the handling of all aspects of Cargo claims * Be adaptable to various business ... Active Adjusters License - strongly preferred * Strong analytical, critical thinking, and problem ...

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Entry Level Cargo Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do entry level cargo claims adjuster jobs pay per year?

As of Aug 19, 2026, the average yearly pay for entry level cargo claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an entry level cargo claims adjuster?

Entry Level Cargo Claims Adjusters are professionals who handle and process claims related to lost, damaged, or delayed cargo shipments, typically for shipping companies, freight carriers, or insurance firms. They investigate the circumstances of each claim, review relevant documents, and determine the extent of liability. Their role also involves communicating with clients, insurers, and other stakeholders to resolve claims efficiently. As entry-level employees, they usually work under supervision and gain experience to handle more complex claims over time.

What are the key skills and qualifications needed to thrive as an entry level cargo claims adjuster?

To thrive as an Entry Level Cargo Claims Adjuster, you need a foundational understanding of logistics or insurance, strong analytical skills, and at least a high school diploma or equivalent. Familiarity with claims management systems, Microsoft Office Suite, and sometimes specialized cargo tracking software is typically required. Attention to detail, effective communication, and problem-solving abilities are crucial soft skills for handling claims efficiently and maintaining client relationships. These competencies help ensure accurate claim processing, minimize losses, and deliver quality service to clients in a fast-paced industry.

What are some common challenges faced by entry level cargo claims adjusters, and how can they overcome them?

Entry level cargo claims adjusters often encounter challenges such as understanding complex shipping documentation, navigating international regulations, and accurately determining liability for damaged or lost goods. To overcome these challenges, new adjusters should proactively seek mentorship from experienced colleagues, utilize industry resources for ongoing education, and develop strong communication skills to gather information from clients, carriers, and insurers. Building familiarity with claims management software and staying organized will also help manage caseloads efficiently and improve overall accuracy.

What is the difference between Entry Level Cargo Claims Adjuster vs Claims Examiner?

AspectEntry Level Cargo Claims AdjusterClaims Examiner
CertificationsBasic insurance knowledge, possibly some claims adjusting licensesInsurance licenses, certifications vary by industry
Work EnvironmentAdjusting cargo claims, inspecting damages, fieldworkReviewing claims, processing paperwork, office setting
Employer & IndustryShipping, logistics, insurance companies handling cargoInsurance companies, third-party administrators

Entry Level Cargo Claims Adjusters primarily handle cargo damage assessments in logistics and shipping industries, often involving fieldwork and damage inspections. Claims Examiners review and process insurance claims in office settings. While both roles require insurance knowledge and licenses, adjusters focus on damage assessment, whereas examiners handle claim processing. The roles are distinct but share overlapping skills in insurance procedures and claims management.

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Entry Level Cargo Claims Adjuster jobs near you
Infographic showing various Entry Level Cargo Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Entry Level Claims Adjuster

Zurich Insurance Group

Madison, WI • Hybrid

Full-time

Medical, Life, Retirement

Posted 27 days ago

Job description

Where will your career take you next? Let's find out together.

About Travel Guard

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.

Travel Guard is seeking a Claims Adjuster within a 150-mile radius of Stevens Point, WI.  We're seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem - we'll provide all the training you need to succeed. 

What you'll be doing:

In this role you will assess and investigate travel-related claims, applying policy guidelines, and ensuring timely resolutions within 30-45 days while maintaining clear communication with stakeholders.

  • Provide exceptional customer support to claimants throughout the claims process
  • Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days 
  • Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions 
  • Communicate with claimants using empathy to gather necessary documentation 
  • Apply policy guidelines to determine coverage and claim validity 
  • Maintain detailed claim records within the internal claims systems 
  • Comply with all statutory and regulatory requirements in all applicable jurisdictions 
What skills and experience you'll bring on this journey:
  • Minimum of a high school diploma or equivalent
  • 1-2 years of customer service experience  
  • Be eager to learn new skills within the claims and insurance industry
  • Excellent written and verbal communication skills 
  • An eye for details, supporting thorough investigations and precise documentation 
  • A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment 
  • Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month (if outside of a reasonable commute to the office).
Why you'll love working with us!

We value optimism, caring, togetherness, results-orientation, and forward-thinking.  

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. 

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. 

 

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

 

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. 

 

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.  

 

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for.

Apply today and let's go to great places together!

At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Apply