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Assistant Cargo Claims Adjuster Jobs (NOW HIRING)

BENNETT MOTOR EXPRESS

Claims Adjuster I

Mcdonough, GA · On-site

Cargo claims experience is strongly preferred and will be given priority consideration, as this ... Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join ... Coordinate the repair of damaged vehicles and assist with rental reimbursement * Recognize recovery ...

Melton Truck Lines, Inc.

Claims Adjuster

Tulsa, OK

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based ...

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

$60K - $75K/yr

Claims Adjusters initially manage investigation by deciding what outside resources are required in ... They also manage the expenses related to the files, set reserve for BIPD, FTC, Cargo, and ...

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Assistant Cargo Claims Adjuster information

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How much do assistant cargo claims adjuster jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for assistant cargo claims adjuster in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does an assistant cargo claims adjuster do?

An Assistant Cargo Claims Adjuster helps process and investigate claims related to damaged or lost cargo during transportation. They gather and review documentation, communicate with clients and carriers, and assist in determining the extent of liability and appropriate compensation. Their role supports the senior claims adjusters in ensuring claims are handled efficiently, fairly, and in compliance with company and legal standards. This position requires attention to detail, organizational skills, and a basic understanding of insurance and shipping processes.

What skills and qualifications are needed to be an assistant cargo claims adjuster?

To thrive as an Assistant Cargo Claims Adjuster, you need attention to detail, analytical skills, and knowledge of logistics and insurance principles, often with a background in business or a related field. Familiarity with claims management software, Microsoft Office, and industry regulations is typically required, and some roles may prefer certifications like AIC (Associate in Claims). Strong communication, negotiation, and organizational skills help professionals effectively interact with clients, insurers, and internal teams. These competencies are essential for accurately assessing claims, ensuring compliance, and providing efficient, fair resolutions in a timely manner.

What are common challenges an assistant cargo claims adjuster faces when investigating claims?

Assistant Cargo Claims Adjusters often encounter challenges such as gathering accurate documentation from multiple stakeholders, coordinating with shippers, carriers, and clients to verify cargo conditions, and meeting tight deadlines for claim resolutions. Ensuring clear communication and maintaining attention to detail are crucial, as incomplete records or miscommunication can delay settlements. Additionally, adjusters must stay up to date with regulations and company policies to ensure fair and efficient claim handling.

What is the difference between Assistant Cargo Claims Adjuster vs Cargo Claims Adjuster?

AspectAssistant Cargo Claims AdjusterCargo Claims Adjuster
CertificationsTypically requires insurance or claims handling certificationsRequires similar certifications, often more experience-based
Work EnvironmentSupports claims processing under supervision, often in office or claims centerHandles complex claims, site visits, and negotiations
Employer & Industry UsageCommon in shipping, logistics, and insurance companiesMore senior roles within same industries

The Assistant Cargo Claims Adjuster supports the claims process, often under supervision, focusing on documentation and initial assessments. The Cargo Claims Adjuster handles more complex claims, including investigations and negotiations. Both roles require similar certifications and are used within shipping, logistics, and insurance sectors, but the Adjuster role involves greater responsibility and experience.

What cities are hiring for Assistant Cargo Claims Adjuster jobs?

Cities with the most Assistant Cargo Claims Adjuster job openings:

What are the most commonly searched types of Cargo Claims Adjuster jobs?

The most popular types of Cargo Claims Adjuster jobs are:

What states have the most Assistant Cargo Claims Adjuster jobs?

States with the most job openings for Assistant Cargo Claims Adjuster jobs include:

Assistant Cargo Claims Adjuster jobs near you

Claims Adjuster I

BENNETT MOTOR EXPRESS

Mcdonough, GA • On-site

Full-time

Re-posted 16 days ago

Job description

Claims Adjuster I/II (Mid-Level) — Auto Liability

Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia

About the Role

We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings 3–5 years of liability claims-handling experience and demonstrates strong investigative, negotiation, and file-documentation skills. Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures.

Key Responsibilities

  • Investigate, evaluate, and resolve auto liability claims of moderate to high complexity, ensuring compliance with state regulations and company best practices.
  • Conduct timely and thorough investigations, including scene inspections, witness interviews, and coordination with independent adjusters, engineers, and other experts as needed.
  • Analyze liability and damages; issue reserve recommendations in accordance with authority level.
  • Negotiate settlements directly with claimants, attorneys, and third parties within assigned settlement authority.
  • Evaluate and process cargo liability claims, including analysis of bills of lading, cargo insurance policies, Carmack Amendment exposure, and interline/broker liability issues (where applicable).
  • Maintain accurate, well-documented claim files, including timely diary management, status updates, and reserve adjustments.
  • Identify subrogation, salvage, and fraud indicators, and refer files appropriately.
  • Communicate claim status and resolution strategy clearly to policyholders, brokers, and internal stakeholders.

Required Qualifications

  • 3–5 years of liability claims adjusting experience, primarily auto liability (commercial auto experience a plus).
  • Active adjuster license(s) as required by state(s) of operation, or ability to obtain within a defined timeframe.
  • Strong working knowledge of liability investigation techniques, coverage analysis, and negotiation strategy.
  • Excellent written and verbal communication skills, with strong file documentation habits.
  • Proficiency with claims management systems (e.g., Guidewire, Duck Creek, or similar) and standard MS Office applications.
  • Strong organizational skills with the ability to manage a diverse caseload under time-sensitive deadlines.

Preferred Qualifications

  • Prior cargo claims experience, including familiarity with:
    • Carmack Amendment liability and federal motor carrier regulations
    • Bills of lading, cargo insurance policies, and broker/carrier liability distinctions
    • Freight loss and damage claim handling, subrogation, and recovery processes
  • Bachelor's degree in a related field, or equivalent combination of education and experience.
  • Industry designations such as AIC, SCLA, or similar (preferred, not required).

Experience working with transportation, logistics, or trucking-focused insureds.

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